
Swoon: Fast Growing Talent and Consulting Partner
Swoon stands as one of the fastest-growing talent and consulting firms across North America, connecting exceptional professionals with Fortune 1000 companies throughout the United States, Canada, Australia, and Mexico. Founded in 2010 by industry visionary Michelle Baker, this WBENC-certified organization has grown to over 500 passionate team members operating from strategic offices in Chicago, Phoenix, Dallas, San Diego, Toronto, Sydney, and beyond-all unified by the core mantra **"Listen. Place. Care."
Technology Forward Recruiting Excellence
Swoon specializes in technology and professional staffing solutions, leveraging cutting-edge methodologies to deliver precise talent matches for both temporary and direct-hire placements. The company's leadership brings over 100 years of combined industry experience, enabling deep expertise in identifying and placing top-tier talent. Rather than treating recruitment as a transaction, Swoon builds genuine relationships with clients and candidates, understanding their unique needs and ensuring perfect-fit placements that drive mutual success.
Employee Centric Culture and Growth
- Flexible, collaborative work environment with hybrid opportunities supporting work-life balance
- Strong promotion-from-within philosophy prioritizing internal growth before external hiring
- Comprehensive support for personal and professional development goals
- Performance-based incentives and competitive compensation packages
- Empowerment and accountability in a fast-paced, agile environment
Innovation and Professional Development
At Swoon, team members work in a dynamic, matrixed environment that embraces modern practices and continuous improvement. The company's commitment to innovation extends beyond client services into its workplace culture, where employees are actively supported, challenged, and empowered to achieve their career aspirations. Whether you're a recruitment professional, project manager, or business development specialist, Swoon provides an ideal environment to make a significant impact in the talent acquisition industry while growing your own career trajectory.
Swoon's approach demonstrates that building great teams is more than a job-it's about showing genuine care for people and creating meaningful professional relationships that drive business results.
Mission
We live by our mantra, "Listen. Place. Care." It is essential that we listen to our clients' and candidates' needs and put in the legwork to make sure that our placements are always a perfect match.
We strive to go above and beyond the "standard" contractor/recruiter experience by demonstrating compassion, building true relationships, and building the best teams possible.
Frequently Asked Questions
Offices
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Jobs for Swoon in United States


85003 Phoenix, AZ



94199 San Francisco, CA

11210 Brooklyn, NY
10261 New York, NY
77246 Houston, TX
60077 Skokie, IL



10261 New York, NY

Fraud Specialist
Description
Our leading telecommunications client is hiring a Fraud Specialist for a contract opportunity!
Key Details: $18-20/hr, W-2
Hybrid Overland Park Kansas
At least 1 year relevant experience required. Conduct in depth analysis and/or investigations to identify and manage fraudulent activities. This includes customer authentication, fraud investigations and/or compliance with fraud policies in all business channels.
- Analyze relevant data to confirm or clear fraud, validate customer ID authentication and violations of fraud polices.
- Evaluate fraud trends related to fraudulent orders and identity theft.
- Perform research and draw conclusions.
- Research and/or notify appropriate internal staff for customer verification or legal action.
- Participate in establishment and implementation of policies and procedures designed to identify and deter fraudulent usage.
- Investigate and respond to fraud escalations.
- Establish and improve fraud-related process.
- Identify issues and recommend solutions on team projects.

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