
Staples, Inc.
Description
Founded in 1986 and headquartered in Framingham, Massachusetts, Staples, Inc. has evolved into a workplace solutions powerhouse serving businesses of all sizes across North America. With over 10,000 employees and annual revenue exceeding $10 billion, Staples delivers comprehensive work solutions through an extensive portfolio of office supplies, facilities management products, breakroom essentials, furniture, technology, promotional items, and print and marketing services.
Staples' mission to "be the go-to partner for products, services and expertise to save businesses time and money" drives their customer-centric approach. The company meets customers wherever they are, offering competitive everyday low pricing across multiple channels including direct sales, e-commerce, mobile platforms, AI-powered "conversational commerce," and retail locations.
Through Staples Business Advantage, the company's business-to-business division, mid-market, commercial, and enterprise clients benefit from a curated product and service assortment backed by deep expertise, exceptional customer service, competitive pricing, and a state-of-the-art eCommerce platform.
As an employer, Staples fosters a dynamic work environment where innovation and customer focus drive success. With offices in locations including Framingham, MA and Seattle, WA, the company offers diverse career opportunities across retail, corporate, supply chain, and technology functions. Employees benefit from working with an established industry leader that continues to evolve with changing workplace needs.
Joining Staples means becoming part of a team dedicated to helping the world work better through practical solutions and expertise. Whether serving sole entrepreneurs or Fortune 100 corporations, Staples employees make a tangible impact by supporting businesses with the essential tools and services they need to thrive in today's competitive landscape.
Offices
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Sales Account Manager
- Description
Staples is business to business. You’re what binds us together.
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.
Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.
From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.
IThe Field Sales Executive is responsible for driving revenue from new business for Quill. This role will build a territory and strong partnerships with prospective Quill customers in the public sector (SLED), Non-Profit, local and county governments as well as commercial businesses by understanding what they value most and how Quill can provide a meaningful solution leveraging education and cooperative contracts and also building custom-built programs.
This is a remote position with a regional focus. This position supports customers in New York, NY and surrounding areas. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region.
- What you’ll be doing:
- Drive conversion new revenue from new customers while building programs to orchestrate sales growth in our public sector (SLED) and commercial market. Territory for this position is New York, NY .
- Build territory strategy, continuously analyze individual performance, and shift strategy to meet and exceed revenue goals.
- Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers.
- Schedule appointments and meet with prospective customers in person to present Quill values and solutions.
- Utilize marketing collateral to build engaging, meaningful presentations to drive prospect engagement and conversion.
- Attend conferences, tradeshows, and events representing Quill and winning new customers.
- Create and present custom pricing solutions to potential high growth commercial customers.
- Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing.
- Upon customer commitment, ensure smooth transition to the account management team.
- Meet and exceed monthly/quarterly quotas and key metrics.
- Maintain accurate and up-to-date records in CRM, including activity logs and pipeline.
- Seek ways to constantly improve, absorb and apply manager and peer led coaching.
- Make a highly positive impact on culture and team - work well with others, share learnings, build trust and lead by example.
- Work closely with sales leadership and peers to drive revenue beyond traditional office supplies.
- Champion company values and services, in addition to product features and benefits.
- Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites.
- Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel.
What you bring to the table:
- You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities.
- Strong performance in an environment that requires adaptability to change.
- Strong presentation skills,
- Self-starter results oriented.
- Strong time management and organizational skills.
- Open to asking questions and viewing challenges as opportunities.
- You know the only way to handle rejection is to try again.
- You have a customer first attitude.
- Culture is important to you, and you want to positively impact your environment and coworkers.
- You know every conversation is different; you think dynamically and remain calm under pressure.
- You believe the best process is derived through constant improvement and sharing best practices.
- What’s needed- Basic Qualifications:
- High school diploma or GED.
- 5+ years sales experience with at least 6 months of relevant experience in the public sector
- Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel.
- Remote Role: Must be able to cover a territory of New York City and surrounding areas
- What’s needed- Preferred Qualifications:
- Bachelor’s degree in business, Marketing, or a related field.
- Proven business development experience
- We Offer:
- Base salary plus sales bonus, based on performance - variable bonus target of approx. $70,000 annually if all goals are successfully met.
- Inclusive culture with associate-led Business Resource Groups.
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits.
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At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.