America's Premier Convenience Store Retailer
Cumberland Farms, operating as part of the EG America family, stands as one of the fastest-growing convenience store retailers in the United States. With over 1,500 locations across the nation and more than 18,000 dedicated team members, the company has established itself as a trusted destination for fuel, groceries, merchandise, and food service. Headquartered in Westborough, Massachusetts, Cumberland Farms operates multiple respected banners including Cumberland Farms, Turkey Hill Minit Markets, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Certified Oil, and Quik Stop.
Comprehensive Benefits and Employee First Culture
Cumberland Farms demonstrates genuine commitment to its team members through exceptional benefits that prioritize immediate needs and long-term security. The company provides take-home vehicles for field positions, all necessary tools, and maintains reasonable overtime expectations while offering competitive wages and earned wage access-allowing employees to get paid the day after they work.
Benefits Include
- Medical, health, and dental coverage with Health Savings Account options
- 401(k) retirement plans with company matching contributions
- Paid time off and tuition reimbursement programs
- Employee assistance programs and team member discounts
- Structured three-year pay raises for entry-level positions
- Company spirit days and employee recognition awards
Career Growth Across Multiple Locations
The company's multi-state presence creates diverse opportunities for advancement across store operations, technical services, management, and corporate functions. Cumberland Farms emphasizes professional development through comprehensive training programs, mentorship opportunities, and clear advancement pathways that support both experienced professionals and entry-level team members building careers in retail convenience.
Workplace Culture and Community Connection
Cumberland Farms fosters a collaborative work environment where team members tackle complex projects while maintaining high safety standards and regulatory compliance. The company celebrates diversity and inclusion, ensuring employees reflect the communities they serve. With established facilities including a Store Support Center, Company Warehouse, and Culinary Center, Cumberland Farms continues expanding its footprint while maintaining dedication to exceptional customer service and community impact.
Mission
To become America's #1 'one-stop' convenience destination by delivering excellent fuel, groceries, merchandise, and food service while fostering a workplace where team members thrive and communities flourish.
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Store Manager
Description
Are you a high energy, passionate retail leader who is looking for the next step in their career? Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you like discounts on gas and free coffee?
Then you may be the perfect addition to our team!
What We Offer
- Competitive Wages
- Professional Structured Training program
- Work today, get paid tomorrow through our earned wage access program*
- Paid Time Off
- Medical/Health/Dental Coverage
- 401K with Company Match
- Team Member Discounts
- Tuition Reimbursement
- Employee Assistance Program
- Health Savings Account
- Company Spirit Days
- And much more!
Managers In Training will learn how to successfully manage the day to day responsibilities of running an EG America convenience store location from our finest leaders. You can expect to spend time with a Training Manager and Supervising Manager during your training, working various shifts to learn about our company, our retail team, our vendors and our guests. This role supports the Store Manager and other team members in delivering an exceptional guest shopping experience.
Training Process
During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location. During supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. After training, Managers In Training become part of our bench leadership team, helping to fill in during absences until assigned to their own store.
Looking for growth opportunities? Our parent company, EG America, operates nearly 1700 locations across the United State, so there are always opportunities for you to move up the ladder!
What You'Ll Do
- Greet Guests with a warm welcome and a smile! After all, we are known for delivering exceptional Customer Service!
- Assist Store Manager with building and developing a strong store team: training, scheduling, and coaching team members. Act as a leader within the team by setting clear and measurable goals, holding self and others accountable, and communicating frequently and effectively.
- Monitor product levels on the sales floor, rotating stock and keeping product levels full. Our guests' count on us to be 100% in-stock at all times.
- Oversee quality control, merchandising, & food safety programs in locations that offer hot food.
- We love to keep a clean store. We work as a team to maintain the overall appearance and cleanliness of both interior and exterior of the store. Ensuring that the coffee station is clean and stocked; the food service area is spotless and the bathrooms are sparkling clean! You will help by delegating and completing these tasks as necessary.
- Operate the cash register in an efficient manner
- In locations that offer hot food - Assist the Store Manager by overseeing quality control, merchandising, safety programs and other guidelines in place for successful food service operation. Perform other duties as assigned at the discretion of the Store Manager or District Manager.
Our doors are always open to our guests, rain or shine and on weekends & holidays. Each Team Member contributes to delivering the best experience to our Guests by participating in all parts of the job.
At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional Customer Service and have a strong retail management background, then we'd love to meet you. The rest can be taught!
Minimum Education: High School or GED
Preferred Education
Minimum Experience: 1 year retail or food experience
Preferred Experience: 1 year in retail, guest service or restaurant, in a leadership role
Preferred Licenses/Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatory
Soft Skills
- Comfortable talking and interacting with guests and team members
- High energy
- Ability to move from one activity to another quickly
- Team oriented; willing to give extra effort to help others
- Computer skills are helpful
Scheduling: This position is full-time and involves working a variety of hours, day and night, as EG America locations can be open 24 hours depending on the store. Weekend & Holiday hours are required.
Hours & Conditions: Full-time - 40 regular hours maximum with 5 hours overtime required
Travel: 5%. Ability to deliver deposits to the bank independently (where applicable) and have own vehicle to do so.
Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.
Other: Specialized attire required in food establishments (hats or visors, gloves etc. provided)

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