
Power the Brands of the Future
Concentrix stands as a global technology and services leader transforming how the world's best-known brands connect, interact, and grow. With over 10,000 employees across 70+ markets and a presence in 21 global hubs, this NASDAQ-listed company (CNXC) serves more than 2,000 clients by designing, building, and running fully integrated, end-to-end solutions at speed and scale.
Human Centered, Tech Powered Excellence
Founded in 2004 and headquartered in Newark, California, Concentrix delivers game-changing brand experiences, secure AI technologies, and digital operations that combine global consistency with local expertise. The company's distinctive approach is distinctly human-centered, tech-powered, and intelligence-fueled-ensuring every relationship is exceptional across customer experience, B2B sales, technology development, and strategic consulting.
Career Growth As a Game Changer
- 80% of managers and leaders promoted from within the organization
- Comprehensive training and FREE learning development programs
- Mentorship opportunities supporting rewarding career journeys
- Global networking groups: Women, Black Professionals, LGBTQ+ Pride, Neurodiversity, Women in Tech, and more
- Real advancement potential across 70+ countries with diverse teams
Culture of Belonging and Recognition
Concentrix champions its people through significant investment in infrastructure, capabilities, and personal development. The company earns annual recognition as a "World's Best Workplace," "Best Company Culture," and "Best Companies for Career Growth" employer. Team members enjoy modern, state-of-the-art office settings with advanced technologies, health and wellness programs, paid time off, DailyPay enrollment options, and celebrations recognizing employee contributions and global citizenship.
Purpose Driven Work Environment
Join an organically diverse team united as "game-changers" committed to delivering exceptional customer experiences and tech-powered innovation. Whether you're building consultative sales solutions, developing cutting-edge AI technologies, or running digital operations, you'll contribute to outcomes that reshape industries and redefine business success across every major vertical.
Mission
Power the brands of the future by designing, building, and running fully integrated solutions that transform how businesses connect, interact, and grow through human-centered, tech-powered innovation.
Frequently Asked Questions
Jobs for Concentrix in United States
200+ results
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Concentrix$16/hr - $17/hr28658 Hickory, NC
Concentrix$16/hr - $17/hr28677 Statesville, NC
Concentrix$16/hr - $17/hr28168 Vale, NC
Concentrix$16/hr - $17/hr28658 Newton, NC
Concentrix$16/hr - $17/hr28077 High Shoals, NC
Concentrix$16/hr - $17/hr28645 Lenoir, NC
Concentrix$16/hr - $17/hr28667 Rhodhiss, NC
Concentrix$16/hr - $17/hr28613 Conover, NC
Concentrix$16/hr - $17/hr28638 Hudson, NC
Concentrix$16/hr - $17/hr28610 Claremont, NC
Concentrix$16/hr - $17/hr28650 Maiden, NC
Concentrix$16/hr - $17/hr28093 Lincolnton, NC
Concentrix$16/hr - $17/hr28612 Connellys Springs, NC
Concentrix$16/hr - $17/hr28630 Granite Falls, NC

Customer Service/Inbound Sales Representative
JOB Description Summary
The Customer Service/Inbound Sales Representative interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing/receiving information; selling client products/service as well as providing basic customer service support. (Military veterans are encouraged to apply.)
A NEW Career Powered BY YOU
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year? Then the Customer Service Representative position at Concentrix is just the right place for you!
As a Customer Service/Inbound Sales Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "gamechangers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are
Career Growth AND Personal Development
This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a Customer Service/Inbound Sales Representative, you will:
- Provide inbound customer support.
- Maintain broad knowledge of products, pricing, promotions, and procedures
- Achieve specific sales targets and maximizing sale opportunities on each and every call.
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and sales performance
- Deliver expert customer experiences...with a smile.
YOUR Qualifications
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service/Inbound Sales Representative role include:
- High school diploma with six months of sales experience preferred
- Demonstrated sales technique and product knowledge preferred
- Courteous with strong customer service orientation
- Eagerness to learn new technologies
- Ability to effectively communicate, both written and verbally
- Proficiency in fast-paced multi-tasking
- Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
- Must reside in the United States or have a valid U.S. address for residence
WHAT'S IN IT FOR YOU
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
- The base salary range for this position is $16- $17/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
- DailyPay enrollment option to access pay "early," when you want i
- Free Direct TV upon completion of training
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, One Earth Champions, and more
- 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
- Health and wellness programs with trained partners to help promote a healthy you
- Conveniently located between some of the local favorite eateries and the mall.
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California ResidentsEligibility to Work:
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Where Job May Be Performed
Currently, this position may be performed only in the states listed here.
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
- English
- Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.

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