
SISL Global: Premier IT Infrastructure Solutions Partner
SISL Global stands as a market-leading IT infrastructure reseller and systems integrator, delivering comprehensive technology solutions across EMEA, North America, Latin America, and Asia Pacific regions. Founded in 2007 and headquartered in Uxbridge, Middlesex, this privately held company has grown to over 2,000 employees worldwide with a global annual turnover exceeding $225 million, establishing itself as a trusted partner for both public and private sector organizations.
Comprehensive Technology Solutions
Operating through six strategic global offices with 24x7x365 operation centers, SISL Global ensures continuous support across different time zones. The company's extensive service portfolio encompasses:
- Data center and cloud solutions
- Network connectivity and security services
- Managed helpdesk and IT support
- Professional services and system integration
- Software licensing solutions
- IT asset management and digital workspace solutions
- Business intelligence and analytics tools
- IT supply chain services
What sets SISL Global apart is its impressive 99% customer satisfaction rate and commitment to exceeding client expectations through end-to-end services from initial design consultation through implementation and ongoing support.
Dynamic Career Environment
SISL Global offers IT professionals a collaborative, globally-connected work environment where technical excellence meets real-world problem-solving. Team members benefit from:
- Global exposure across multiple industries and geographic regions
- Diverse technical challenges in 24x7 operational environments
- Hands-on experience with cutting-edge technologies including cloud computing, cybersecurity, and data analytics
- Cross-functional collaboration supporting everything from hardware refresh cycles to executive-level support
- Professional development in asset management, vendor coordination, and enterprise-level deployments
Unified Team, Exceptional Results
The company culture emphasizes self-sufficiency, analytical problem-solving, and maintaining high professional standards. All 2,000+ team members work as one united global team, enabling the organization to consistently go beyond expected service levels. Whether coordinating complex hardware deployments, managing inventory systems, or providing specialized support, SISL Global professionals operate within a framework that values innovation, reliability, and customer-first thinking.
Frequently Asked Questions
Jobs for SISL Global in United States
SISL Global49528 Grand Rapids, MI
SISL Global78716 Austin, TX
SISL Global90079 Los Angeles, CA
SISL Global55987 Winona, MN
SISL Global46262 Indianapolis, IN
SISL Global33481 Boca Raton, FL
SISL Global33412 West Palm Beach, FL
SISL Global44280 Valley City, OH
SISL Global46262 Indianapolis, IN
SISL Global33412 West Palm Beach, FL
SISL Global49010 Allegan, MI
SISL Global97204 Portland, OR
SISL Global33481 Boca Raton, FL
SISL Global08854 Piscataway, NJ
SISL Global08854 Piscataway, NJ
SISL Global10261 New York, NY
SISL Global49528 Grand Rapids, MI
SISL Global07981 Whippany, NJ
SISL Global49010 Allegan, MI
SISL Global17038 Jonestown, PA

Desktop Support Specialist
Key Responsibilities
- Provide technical support for desktop/laptop hardware, software, and peripheral
issues.
- Diagnose and resolve advanced technical issues escalated from the support team.
- Install, configure, and maintain operating systems, software applications, and system updates.
- Perform root cause analysis to identify recurring technical problems and develop solutions.
- Excellent in troubleshooting break/fix issues of windows and mac computers
- Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
- Collaborate with IT team members on projects, upgrades, and implementations.
- Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
- Provide remote support and troubleshooting for users working from home or in the field.
- Train and mentor junior support technicians as needed.
- Ensure compliance with IT policies, security protocols, and best practices.
- Perform routine maintenance and inspections to ensure optimal performance of equipment
- Build and maintain strong relationships with end users and ensure user satisfaction

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