
North America's Largest Family Water Park Resort Destination
Great Wolf Lodge stands as North America's premier family of indoor water park resorts, creating magical experiences across 19 locations throughout the United States. Founded in 1997 and headquartered in Chicago, Illinois, this hospitality leader has grown from a single resort into a thriving enterprise employing over 10,000 passionate professionals known as "Pack Members" dedicated to bringing joy to families every day.
Dynamic Work Environment
Working at Great Wolf Lodge means joining a Pack where no two days are the same. Our themed resorts feature extraordinary indoor water park attractions, imaginative entertainment, delectable dining options, and unique retail experiences-all designed to create unforgettable memories. Pack Members work in a fast-paced, fun environment characterized by genuine camaraderie, exceptional service standards, and a shared commitment to guest satisfaction.
Career Growth and Development
- Acclaimed management training programs with proven advancement pathways
- Strong promotion-from-within culture across all departments and locations
- Diverse career opportunities in guest services, food and beverage, entertainment, operations, and sales
- Continuous expansion creating new leadership and management positions
- Flexible scheduling options supporting work-life balance
- Comprehensive support systems for professional development
Employee Benefits and Culture
Great Wolf Lodge offers competitive benefits packages and maintains a supportive work environment that recognizes achievement and values each Pack Member's contribution. Our 25-year track record of success demonstrates our commitment to both guest satisfaction and employee development. Whether you're starting your hospitality career or advancing into leadership roles, Great Wolf Lodge provides the training, support, and opportunities needed to thrive in the dynamic family entertainment industry.
When you run with our Pack, it's more than just a job-it's an adventure with a company that has spent over two decades perfecting the art of creating magical family experiences while fostering meaningful careers for our team members.
Mission
We bring joy to families.
Frequently Asked Questions
Jobs for Great Wolf Lodge in United States
Great Wolf Lodge$100K/yr49684 Traverse City, MI
Great Wolf Lodge$20/hr53913 Baraboo, WI
Great Wolf Lodge$14/hr18355 Scotrun, PA
Great Wolf Lodge$14/hr18355 Scotrun, PA
Great Wolf Lodge$14/hr18355 Scotrun, PA
Great Wolf Lodge$24/hr53913 Baraboo, WI
Great Wolf Lodge$100K/yr21903 Perryville, MD
Great Wolf Lodge$100K/yr21276 Baltimore, MD
Great Wolf Lodge$100K/yr19894 Wilmington, DE
Great Wolf Lodge$100K/yr19117 Philadelphia, PA
Great Wolf Lodge$10.45/hr45040 Mason, OH
Great Wolf Lodge$25/hr34117 Naples, FL
Great Wolf Lodge$21.5/hr49684 Traverse City, MI
Great Wolf Lodge$19.75/hr49684 Traverse City, MI
Great Wolf Lodge$20.5/hr49684 Traverse City, MI
Great Wolf Lodge$20/hr53913 Baraboo, WI
Great Wolf Lodge$19.5/hr49684 Traverse City, MI
Great Wolf Lodge$18.25/hr49684 Traverse City, MI
Great Wolf Lodge$24/hr53913 Baraboo, WI
Great Wolf Lodge$20/hr53913 Baraboo, WI

Director, Sales Catering
Description
Pay: $100000 per year - $100000 per year
As the Great Wolf Director of Sales and Catering, your focus is to manage and grow relationships in order to exceed guest satisfaction along with meeting revenue goals. Responsible for setting the revenue generating strategies for soliciting, booking, managing, and overseeing sales and conference service teams.
Essential Duties & Responsibilities
- Accomplishes sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining pack members; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
- Overall responsibility for total group revenue strategies, implementation and results; including group rooms, group food and beverage, meeting room rental, and other group revenues as assigned by the corporate director of sales
- Leverage Sales Team to execute on sales strategies to meet financial targets
- Meets financial objectives maximizing profitability for the lodge by forecasting requirements; preparing an annual performance budget; scheduling expenditures; analyzing variances
- Determines annual and gross-profit plans by forecasting and developing annual sales quotas for various market segments; projecting expected sales volume and revenue; analyzing trends and results; establishing pricing strategies; recommends rate strategies; monitoring costs, competition, and product demand
- Accomplishes sales objectives by planning, developing, implementing, and evaluating field sales action plans
- Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities
- Represent the lodge in resolving complaints from groups and group attendees, including but not limited to billing and reservations
Basic Qualifications & Skills
- Associate degree in Sales, Communications, Marketing, Business or Hotel Management
- Minimum 5 years experience in sales, event planning, and/or catering
- Minimum 3 year supervisory/leadership experience in hospitality field
- Demonstrated proficiency in Microsoft Office Suite
- Successful completion of criminal background check and drug screen
- Successful completion of Department of Motor Vehicle check
- Professional communication skills both verbal and written
Desired Qualifications & Traits
- Bachelor's degree in Sales, Communications, Marketing, Business or Hotel Management
- Significant customer service experience
- Strong problem solving and organizational skills
- Attention to detail and ability to exceed quality standards
- Enthusiastic and positive energy
- Multi-tasking ability
Physical Requirements
- Able to lift up to 20lbs
- Able to bend, stretch, and twist
- Able to stand or sit for long periods of time
Estimated Salary Range
$100000 per year - $100000 per year annual base salary
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
- The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Families Can Book the Perfect Holiday Getaway During Annual Great Wolf Lodge Snowland Celebration
New Snow Globe experience with holiday light show and DIY treats from celebrity chef and TV personality Duff Goldman brings holiday magic to select resorts CHICAGO, Nov. 5, 2025 /PRNewswire/ -- Great Wolf Lodge will kick off its annual Snowland celebration, running from Nov. 24 through Jan. 6, giving families one of the best holiday getaways of the season. Guests are surrounded by the sights and sounds of the holidays including towering trees, twinkling lights, and the crackle of the...
Incredible Family Fun Awaits During Howl-O-Ween Celebration at Great Wolf Lodge
From trick-or-treat trails to festive eats, families can enjoy seasonal fun and daily celebrations under one roof CHICAGO, Oct. 1, 2025 /PRNewswire/ -- Parents looking for the best Halloween travel destinations and activities for their family this spooky season will love the Howl-O-Ween celebration taking place at all Great Wolf Lodge locations across the U.S., available now until October 31, 2025. This beloved fall tradition offers fright-free fun with festive programming designed to get...

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