
Gap is an iconic American fashion brand rooted in San Francisco since 1969, offering contemporary casual apparel and accessories for men, women, and children. As the flagship brand within Gap Inc., Gap combines heritage and innovation to deliver optimistic American style to customers worldwide. The brand operates through company-owned stores, franchise locations, and robust e-commerce platforms, making it a cornerstone of the global specialty apparel market.
San Francisco Legacy & Market Leadership
Born on Ocean Avenue in San Francisco, Gap maintains deep local roots while expanding its influence globally. The brand's headquarters in San Francisco positions employees at the creative and strategic center of a retail empire that has shaped American fashion for five decades. Working at Gap means being part of a company that understands both the heritage of classic American style and the pulse of contemporary fashion trends. San Francisco's vibrant culture, diverse population, and innovation-focused community create an ideal environment for retail professionals who want to influence fashion and culture.
Why Work At Gap
- Iconic Brand Heritage: Be part of a company that has defined American casual style since 1969
- 50% merchandise discount on Gap regular-priced items, plus 30% at Outlet stores
- Competitive paid time off among the industry's best, with five volunteer hours monthly on the clock
- Comprehensive benefits: Medical, dental, vision, life insurance, and 401(k) with company matching
- Employee stock purchase plan to share in company success
- Inclusive culture: Recognized by Forbes as one of the World's Best Employers and Best Employers for Diversity
- Omnichannel retail environment blending physical stores with digital innovation
Career Growth & Culture
Gap cultivates a culture centered on leaving the world better than you found it. From store leadership roles to corporate positions, employees are encouraged to develop their teams, drive profitable growth, and create exceptional customer experiences. The company's commitment to diversity, equality, and community involvement means your work extends beyond retail-it contributes to meaningful social impact. Whether you're managing a store, developing merchandising strategies, or leading operations, Gap offers pathways to advance your career within one of America's most recognizable brands.
Mission
Deliver optimistic American style while empowering employees to leave the world better than they found it, honoring five decades of heritage while leading fashion innovation.
Frequently Asked Questions
Jobs for Gap in United States
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Gap$60.8K/yr - $82.1K/yr20849 Rockville, MD

General Manager Congressional Plaza
Description
About Gap
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
- Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
- Drive profitable sales through forecasting and scheduling
- Manages store budget for daily operations in support of the P&L
- Builds highly productive teams through sourcing, selecting and developing people
- Accountable for team performance through coaching and feedback.
- Teaches and trains to build capabilities.
- Leads the implementation and execution of all Standard Operating Procedures and initiatives
- Creates an inclusive environment
- Implements action plans to maximize efficiencies and productivity
- Performs Service Leader duties
- Represents the brand and understands the competitors
- Promotes community involvement
- Leverages OMNI to deliver a frictionless customer experience
- Ensures all compliance standards are met
Who You Are
- 3-5 years of retail experience leading others
- College degree or equivalent experience preferred
- Demonstrated ability to deliver results
- Ability to effectively communicate with customers and employees
- College degree preferred
- Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
- Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
- Ability to travel as required
- Business Acumen skills
- Established time management skills
- Strong planning and prioritization skills
Benefits at Gap
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $60,800 - $82,100 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

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