Department Secretary FULL TIME

Summary

Join Cooper University Health Care as a Department Secretary in this full-time role. Utilize EPIC and Microsoft Office skills while enjoying comprehensive health benefits and retirement plans.

Description

About us

Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional; three urgent care facilities; nearly 30 primary care and specialty care offices in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional; the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

#LI-CU1

Overview

• OFFICE OPERATIONS-Responsible for front line operation of patient flow and referrals in extremely busy cardiac, pulmonary and peripheral arterial disease programs/supervised exercise training (PAD/SET).
• EPIC CADENCE - REFERRALS/INSURANCE CHECKS/SCHEDULES/CHECK-IN/OUT
• REFERRALS-Need to be extremely familiar with all qualifying diagnoses for both cardiac, pulmonary and PAD/SET rehab. Knowledge of medical terminology and lab.
• INSURANCE, BILLING- Verify insurance information for all referrals using EPIC, Insurance Portals (i.e., Navinet, Availity, PEAR, etc), or calling insurance company to verify copay and coinsurance amounts.SCHEDULING/REGISTRATION-Work with staff for schedulesUpdate staff calendars in EPICCall patients to schedule correct rehabilitation program. Inform the patient of copay or coinsuranceIf outside referral, must be able to transcribe referral into EPIC for schedulingScan pertinent documentation needed for insurance authorizations or precertificationComplete patient registration in EPIC which includes completing any incomplete tasks listed in the sidebar. If patient is new to Cooper create new Medical Record and complete all required informationComplete patient chart and review with the assigned staff member
• SCHEDULING/REGISTRATION-Work with staff for schedulesUpdate staff calendars in EPICCall patients to schedule correct rehabilitation program. Inform the patient of copay or coinsuranceIf outside referral, must be able to transcribe referral into EPIC for schedulingScan pertinent documentation needed for insurance authorizations or precertificationComplete patient registration in EPIC which includes completing any incomplete tasks listed in the sidebar. If patient is new to Cooper create new Medical Record and complete all required informationComplete patient chart and review with the assigned staff member

Experience Required

• Office Manager experience preferred
• Minimum three years Patient Access Clerk experience in a fast-paced office environment, with expert knowledge of medical terminology, EPIC, Microsoft Office Suite, and highly advanced computer skills.
• Must possess superior organizational, time management, and communication skills, as well as the ability to work with little to no supervision.
• Ability to logically and independently plan and organize work assignments.
• Experience in verification of insurance benefits, eligibility, and obtaining prior authorizations, billing and registration.
• Must possess self-initiative to complete projects and achieve high standards of performance.
• Ability to make progress on multiple assignments under time constraints.

Education Requirements

• High school graduate, BA / BS preferred.

License/Certification Requirements

• BLS