How many employees does The Phoenix Group have?

The Phoenix Group has 201-500 employees working across its four specialized subsidiaries and global offices in the United States and India.

Where is The Phoenix Group headquartered?

The Phoenix Group is headquartered in Alpharetta, Georgia, with additional offices in India including locations in Pune.

What industries does The Phoenix Group serve?

The Phoenix Group operates at the intersection of industrial automation and information technology, providing solutions in robotics, automation systems, IT support services, and integration technologies.

When was The Phoenix Group founded?

The Phoenix Group was founded in 2016 by Amit Mahajan and operates as a privately held company with four specialized subsidiaries.

Is The Phoenix Group an equal opportunity employer?

Yes, The Phoenix Group is committed to creating a diverse and inclusive workplace and prohibits discrimination and harassment based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.

The Phoenix Group: Industrial Automation & IT Solutions

Q: What subsidiaries make up The Phoenix Group?

The Phoenix Group comprises four companies: Phoenix Innovations LLC, Griffyn Robotech Pvt. Ltd., Xcaliber Infotech Pvt. Ltd., and Bit Mapper Integration Technologies.

The Phoenix Group: Global Industrial Automation & IT Solutions Leader

The Phoenix Group stands as a dynamic, privately held technology organization transforming the industrial automation and IT landscape since 2016. Founded by Amit Mahajan and headquartered in Alpharetta, Georgia, this innovative company operates four specialized subsidiaries-Phoenix Innovations LLC, Griffyn Robotech Pvt. Ltd., Xcaliber Infotech Pvt. Ltd., and Bit Mapper Integration Technologies-serving clients worldwide with a team of 201-500 professionals.

Comprehensive Technology Solutions

Operating at the intersection of industrial automation and information technology, The Phoenix Group delivers innovative solutions spanning robotics, automation systems, IT support services, and integration technologies. The company generates $5-25 million in annual revenue while positioning itself as a comprehensive solution provider in today's rapidly evolving technological landscape.

Collaborative Work Environment

The Phoenix Group fosters a culture of innovation and collaboration where professionals contribute to meaningful solutions that impact global business operations. The organization emphasizes:

Problem-solving excellence: Teams work together to troubleshoot complex technical challenges and implement seamless integrations
Continuous learning: Exposure to emerging technologies, AI, analytics tools, and automation platforms
Technical communication: Emphasis on explaining complex ideas in clear, accessible language
Cross-functional partnerships: Close collaboration between internal teams to customize solutions for diverse client needs

Inclusive Workplace and Career Growth

As an equal opportunity employer, The Phoenix Group is committed to creating a diverse and inclusive workplace that prohibits discrimination and harassment of any kind. The organization strives to attract talented individuals from all backgrounds, providing equal employment opportunities to all employees and applicants.

Global Presence & Opportunities

Offices spanning Alpharetta, Georgia to multiple locations in India
Exposure to international business practices and diverse markets
Strong professional network with nearly 4,000 LinkedIn followers
Collaborative environment supporting professional development

Making An Impact

As industries continue embracing digital transformation and automation, The Phoenix Group remains positioned to lead this evolution through its integrated approach, commitment to innovation, and dedication to staying at the forefront of industry trends.

Mission

Transform industrial automation and IT landscapes through innovative, integrated technology solutions that drive global business efficiency and digital transformation.

Frequently Asked Questions

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The Phoenix Group
10261 New York, NY
18 hours ago
The Phoenix Group
94199 San Francisco, CA
Feb 9, 2026
The Phoenix Group
Los Angeles County, CA
Feb 6, 2026
The Phoenix Group
90079 Los Angeles, CA
Feb 6, 2026
The Phoenix Group
27703 Durham, NC
Feb 6, 2026
The Phoenix Group
92189 San Diego, CA
Feb 6, 2026

The Phoenix Group

Customer Service Representative

10261 New York, NY · 18 hours ago

Website:phoenix.tech

Description

Role Summary

We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs.

What You'll Do

Create a welcoming and polished experience for employees, clients, and guests.
Deliver responsive, high-touch customer service in person, by phone, and through digital channels.
Collaborate with teammates to share responsibilities and maintain seamless operations.
Partner with other departments to direct inquiries and resolve issues efficiently.
Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination.
Safeguard sensitive and confidential information with the highest level of discretion.

What We're Looking For

Strong verbal and written communication skills.
A customer-first mindset, with the ability to handle requests thoughtfully and professionally.
Initiative and sound judgment to manage situations independently when needed.

Your Background

High school diploma or equivalent required.
3-5 years of experience in a similar environment (hospitality, reception, call center, facilities, or administrative support).
Prior exposure to professional services or corporate environments a plus.

The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.