Premier Healthcare Consulting and Professional Services
Medasource stands as a leading consulting and professional services firm transforming healthcare through innovative solutions and meaningful relationships since 2000. Headquartered in Indianapolis with over 30 locations nationwide, this privately-held company serves more than 100 clients while supporting over 2,000 active consultants across Life Sciences, Revenue Cycle Management, Technology, and Government sectors.
Award Winning Workplace Culture
Recognized by both KLAS and Modern Healthcare for excellence in employee and consultant care, Medasource has built a reputation as a Career Curator and Solution Architect designing tomorrow's workforce. The company's 4.0 Glassdoor rating reflects its commitment to creating positive workplace experiences while delivering exceptional client outcomes. With revenue between $100-500 million, Medasource combines organizational stability with entrepreneurial innovation.
Professional Growth and Development
- Hybrid and remote work opportunities across 30+ nationwide locations
- Leadership development pathways with direct reporting to senior leadership
- Cross-functional collaboration on enterprise-wide strategic initiatives
- Technical advancement opportunities including Epic certifications and cutting-edge healthcare technology exposure
- Project-based work with increasing responsibility and growth potential
- Early-career support for professionals eager to build foundations in healthcare strategy and workforce development
Culture of Innovation and Impact
Medasource breaks industry stigmas and pushes boundaries beyond traditional approaches, maintaining a fun, engaging work environment while driving serious business results. The company uses ingenuity, entrepreneurial spirit, and the power of human connection to redefine healthcare consulting. As an equal opportunity employer, Medasource celebrates diversity and creates inclusive opportunities for professionals to contribute meaningfully to healthcare's future.
Why Join Medasource
With over 100 active clients and a network of 2,000+ consultants, Medasource offers the ideal destination for healthcare professionals seeking impactful careers. Whether you're an early-career coordinator supporting academic partnerships and workforce development, or an experienced consultant driving enterprise solutions, you'll find a relationship-focused environment that values both individual growth and collective success in propelling healthcare forward.
Mission
Career Curators and Solution Architects designing the workforce and solutions of tomorrow through ingenuity, entrepreneurial spirit, and the power of human connection.
Frequently Asked Questions
Jobs for Medasource in United States
55+ results
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Medasource$45K/yr46262 Indianapolis, IN
Medasource15289 Pittsburgh, PA
Medasource$115K/yr - $120K/yr10261 New York, NY
Medasource43224 Columbus, Ohio Metropolitan Area
Medasource28027 Concord, NC
Medasource28814 Asheville, NC
MedasourceMichigan, United States
Medasource46262 Indianapolis, IN
Medasource46262 Indianapolis, IN
Medasource46262 Indianapolis, IN
MedasourceMichigan, United States
Medasource08869 Raritan, NJ
Medasource$30/hr - $35/hr80285 Denver, CO
Medasource28027 Concord, NC
Medasource46262 Indianapolis, IN
Medasource27215 Burlington, NC

Customer Support Specialist
Description
Medasource Customer Support Specialist Job Summary
The Medasource Customer Support Specialist plays a critical role in ensuring seamless contractor operations and client satisfaction across multiple accounts. This individual serves as a key liaison between internal teams, clients, and consultants, with a strong focus on operational excellence, compliance, and communication.
Key Responsibilities
- VMS System Management (If Applicable)
- Monitor and manage job requisitions and submissions through various Vendor Management Systems (VMS)
- Ensure compliance with client-specific requirements and deadlines
- Track activity and status updates within VMS platforms
- Create contractor profiles in VMS upon offer acceptance, coordinate manager approvals ensure proper placements within internal ATS.
- Update contractor records for extensions, terminations, and any other operational changes.
- Assist in extension processes, rate increases, offboarding, and related administrative tasks
- Client-Specific Onboarding
- Coordinate with onboarding team to ensure onboarding processes for new hires adheres to each client's expectations
- Monitor completion and ensure compliance prior to consultant engagements
- Responsible for distribution of all clients related access and equipment documentation.
- Serve as the point of contact between internal teams, clients, and contractors during onboarding
- Timekeeping & Payroll Coordination
- Act as the main point of contact for all timekeeping access issues
- Proactively resolve delays related to payroll system approvals and ensure timely setup of time portal credentials
- Monitor and follow up with managers/clients to guarantee accurate time entry and approval ahead of payroll deadlines
Compensation: $45,000 base salary
Bonus: Upon Completion
Location: Indianapolis, IN (onsite)
Remote: Flexible (2 days/week after training)

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