North America's Premier Pet Care Destination
PetSmart stands as the largest specialty pet retailer in North America, operating over 1,660 stores across the United States, Canada, and Puerto Rico with approximately 50,000 passionate associates united by one simple truth: unconditional love for pets. Founded in 1986 and headquartered in Phoenix, Arizona, PetSmart has revolutionized pet care by combining retail excellence with comprehensive services that keep tails wagging and pet parents smiling.
Comprehensive Pet Care Services
Beyond retail operations selling over 63.7 million toys and 850 million pounds of pet food annually, PetSmart delivers full-service pet care experiences:
- Grooming Salons - Professional styling and wellness services
- PetsHotel - Premium boarding and daycare facilities
- Pet Training - Behavioral classes and obedience programs
- Adoption Centers - Partnerships helping 11 million pets find forever homes
- Veterinary Partnerships - Shot clinics and health services
Culture Built on Authentic Connection
At PetSmart, the philosophy "Anything for Pets" extends to "Everything for You." The company believes that when associates are happy and healthy, they deliver exceptional care for pets while celebrating their authentic selves. This commitment manifests through a workplace culture emphasizing diversity, belonging, and recognition where every voice matters.
Career Growth and Comprehensive Benefits
PetSmart Invests In Associate Development With
- Weekly pay with flexible scheduling
- Health benefits including medical, dental, and vision coverage
- 401(k) retirement planning and tuition assistance
- Paid time off for full-time associates
- Associate discounts and exclusive perks
- Career pathing and professional development opportunities
- Training academies for specialized skill development
Making Meaningful Impact Daily
Whether helping customers choose their first fish, celebrating pet birthdays, or witnessing joy after professional grooming, PetSmart associates create moments that matter. Through PetSmart Charities and PetSmart Charities of Canada, the company has donated over $500 million in grants to animal welfare organizations, establishing itself as the leading funder for animal welfare in North America. Join a team where passion for pets drives purpose, career growth flourishes, and every day brings opportunities to make a difference.
Mission
Doing Anything for Pets and Everything for the people who love them, while extending the healing ministry of pet wellness and animal welfare across North America.
Frequently Asked Questions
Jobs for PetSmart in United States
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PetSmart85027 Phoenix, AZ
PetSmart85254 Scottsdale, AZ
PetSmart30318 Atlanta, GA
PetSmart60108 Bloomingdale, IL
PetSmart32162 The Villages, FL
PetSmart32308 Tallahassee, FL
PetSmart48604 Saginaw, MI
PetSmart28655 Morganton, NC
PetSmart23188 Williamsburg, VA
PetSmart32162 The Villages, FL
PetSmart21157 Westminster, MD
PetSmart65109 Jefferson City, MO
PetSmart75067 Lewisville, TX
PetSmart40475 Richmond, KY
PetSmart15301 Washington, PA
PetSmart22192 Woodbridge, VA
PetSmart75104 Cedar Hill, TX
PetSmart30253 Mcdonough, GA
PetSmart21704 Frederick, MD
PetSmart30620 Bethlehem, GA

Sr. Manager, eCommerce Platform Architecture
Description
About the Team
It's an exciting time in technology, and that buzz is felt throughout PetSmart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents.
Our Technology team has 6 different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain.
Whether it's online or in our stores, the work that the IT team does is instrumental in PetSmart's success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.
About the Location
Collaborative & Flexible Work Environment: We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart's Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a "flex workday" with leader approval), and an expected four days in the office. At PetSmart, you'll be part of an engaging and supportive environment designed to help you and our teams thrive.
About the Job
This Role Works In Our Phoenix Home Office. Visa Sponsorship Is Not Offered For This Role
Role Summary:
As Sr. Manager, eCommerce Architecture, you will be the technical visionary and systems strategist for our enterprise eCommerce ecosystem. You will define, evolve, and govern the architecture powering our web, mobile, backend services, data, and platform infrastructure.This role ensures scalability, reliability, performance, security, and extensibility across all digital platforms. You will lead a team of Solution Architects and collaborate closely with engineering, product, and executive leadership to align technology with business goals.
Key Responsibilities
- Define and maintain architecture models that align with business goals and non-functional requirements.
- Evaluate and select suitable technologies to strengthen the eCommerce ecosystem.
- Design and oversee eCommerce platform integration with enterprise systems to enable an omnichannel customer experience.
- Ensure platforms are highly available, scalable, and optimized for performance under large traffic and transaction volumes.
- Partner with Product, Engineering, Security, and Data teams to align architecture with delivery priorities.
- Implement and maintain enterprise-grade security measures to protect sensitive customer and business data.
- Directly manage and mentor a team of Solution Architects, fostering technical growth and leadership development.
- Conduct architecture reviews, guiding Tech Leads to ensure designs conform to standards.
- Serve as an escalation point for cross-cutting technical conflicts and design decisions.
- Champion collaboration across product and platform teams to minimize duplication and technical debt.
- Establish and govern architecture decision processes, ensuring adoption across engineering teams.
- Define responsible architecture standards to prevent technology sprawl.
- Lead build vs. buy analysis for critical technology decisions.
- Stay ahead of industry trends and influence technology strategy to future-proof the platform.
Qualifications
- 15+ years in software engineering, including 5+ years in architecture leadership roles.
- Proven experience in enterprise-scale eCommerce or large-scale B2C systems.
- Experience with Composable Commerce, MACH Alliance principles,
- Experience leading teams through replatforming, digital transformation, or modernization efforts.
- Prior experience working in a product-led, agile enterprise.
- Excellent stakeholder management and communication skills across technical and non-technical audiences.
- Familiarity with FinOps practices
Preferred:
- Familiarity with data architecture, AI/ML integration, and experimentation frameworks.
- Familiarity with eCommerce solutions like Commercetools, Algolia, Contentful, Vercel
- Knowledge of:
- Frontend frameworks (React, Next.js, micro-frontends)
- Backend services (Node.js, .Net, APIs,)
- Google Cloud platform
About the Culture
At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they're core to PetSmart's success.
Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.
Our home office offers outstanding amenities in a fun and rewarding workplace including:
- Pet friendly environment, bring your pets to work!
- On-site Dog Park
- "Top Dog" gym with equipment, fitness classes, massage therapists and personal trainers
- "Sit & Stay" Café serving fresh breakfast and lunch options
- On-site coffee bar
- "Lil' Paws" learning center and onsite daycare facility (associate paid)
- Volunteer events with PetSmart Charities
- Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/
- Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/
- Explore PetSmart Benefits here: https://benefits.petsmart.com/
- If you don't already live in the Phoenix area here's a guide to the area: Welcome to Phoenix Guide
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.
PetSmart Unleashes the Love with Free Valentine's Day Party Nationwide
Pet parents can shower their sweetheart with free treats, a photo moment and more this Feb. 14 PHOENIX, Feb. 9, 2026 /PRNewswire/ -- PetSmart is celebrating the special bond between pets and their parents with a free, in-store Valentine's Day Party open to all pets.* As pet parents prepare for Valentine's Day, pets are stealing hearts across the country, with Gen Z (51%) and Millennials (41%) preferring to spend time with their pets rather than their partner on the holiday.** Shop PetSmart's...
Caught Cheating? PetSmart Says It's Time to Commit
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PetSmart's Free Pet Photos With Santa Return Nationwide
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