News

Happy Docs Make Happy Patients

AI technology boosts face-to-face time with patients, earns Mercy national recognition for physician satisfaction ST. LOUIS, July 23, 2025 /PRNewswire/ -- Mercy's strategic and carefully planned use of artificial intelligence (AI) is making patients even happier with their care and doctors more satisfied with their work thanks to one key improvement - more meaningful face-to-face time. "DAX gets me out from behind a computer screen and allows more face-to-face time with my patients." Mercy's...

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Mercy Advances Groundbreaking AI Tool for Nursing Through Collaboration with Microsoft Dragon Copilot

Technology allows nurses to spend more time with patients ST. LOUIS, Nov. 4, 2025 /PRNewswire/ -- Mercy is helping lead the way in transforming nursing care through technology. In collaboration with Microsoft, Mercy is playing a key role in the development of the first commercially available ambient AI solution for nurses within Microsoft Dragon Copilot. Mercy is one of eight systems in the U.S. working closely with Microsoft and frontline nurses to shape this technology. Ambient AI operates...

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Mercy Awarded Funding to Expand AI-driven Smart-Texting Program

ST. LOUIS, April 9, 2025 /PRNewswire/ -- Mercy has been approved for a four-year funding award from the Patient-Centered Outcomes Research Institute (PCORI) through its Health Systems Implementation Initiative (HSII) to expand Mercy's successful AI-driven, electronic patient-reported monitoring platform in select cancer patients to all those ages 18 and up undergoing chemotherapy. Mercy's award-winning Chen Chemotherapy Model will be enhanced to go beyond symptom management. In addition to...

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Mercy Earns National Honor for Excellence in Patient Experience

More than 1.25 million Mercy patients per year provide feedback ST. LOUIS, Oct. 15, 2025 /PRNewswire/ -- For the fourth consecutive year, Mercy has earned the Excellence in Patient Experience Award as the top large health system in the country for patient experience. The distinction was awarded by NRC Health, a leader in building personalized health care solutions and data-driven insights. "There's nothing more important than how we care for our patients," said Dr. John Mohart. NRC Health's...

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Mercy Empowers Nurses With the Tools, Trust and Time Needed to Maximize Patient Care

Nurse-led innovation creates better work experience, enhances care ST. LOUIS, May 29, 2025 /PRNewswire/ -- In hospitals across the country, nurses are often asked to do more with less. At Mercy, leaders are asking a different question: How can we make the experience of being a nurse better? "We're creating an environment where Mercy nurses feel seen, supported and empowered," said Mercy's Tracy Breece. This is not a new concern, but it has become an important one in the past three years as...

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Mercy Harnesses AI to Revolutionize Imaging Services and Improve Patient Outcomes

Technology aids radiologists in managing workloads amidst global shortages ST. LOUIS, Jan. 29, 2025 /PRNewswire/ -- For patients, a CT or X-ray to diagnose health issues is one step in a care journey. With the help of Aidoc (pronounced A-doc) technology, Mercy is transforming its imaging services by giving patients across its footprint extra peace of mind. Mercy is transforming its imaging services by giving patients extra peace of mind. "Patients scheduled for most imaging services at any...

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Mercy Keeps Patients With Heart Failure Healthier and Out of the Hospital

Mercy's new specialized programs are in communities with some of the highest rates of heart failure in the nation ST. LOUIS, Feb. 26, 2025 /PRNewswire/ -- Mercy's commitment to keeping patients healthier and out of the hospital includes a focus on those with heart failure, a life-threatening disease that accounts for almost 14% of all deaths across the U.S. With new dedicated programs, patients will be able to manage their disease by visiting fluid management sites on an outpatient basis when...

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Mercy Names Stephanie Clements as Chief Nurse Executive

Experienced leader has helped improve patient outcomes and workplace satisfaction ST. LOUIS, March 26, 2025 /PRNewswire/ -- Stephanie Clements is Mercy's new top nurse. "Nurses are the lifeblood of every hospital and clinic." Clements, a longtime leader and executive with decades of experience in health systems across three states, is stepping up from a vice president role at Mercy Hospital Oklahoma City to be Mercy's chief nurse executive (CNE). "It's a humbling and exciting opportunity to...

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Mercy Offers New Hereditary Testing for High-Risk Patients

ST. LOUIS, Oct. 16, 2025 /PRNewswire/ -- Mercy's Center for Precision Medicine is launching a new screening tool to identify those at high risk for cancer who may benefit from germline or hereditary DNA testing. Working with genetic testing company Tempus, Mercy is one of the first health systems in the country to launch the screening program widely and proactively across the communities it serves. Mercy is one of the first health systems in the country to launch the high-risk cancer...

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Mercy Teams Up with Humana to Increase Access to Primary Care for Patients 65+

SPRINGFIELD, Mo., Jan. 22, 2025 /PRNewswire/ -- As America's population ages, Mercy and Humana are teaming up to open new 65 Prime+ by Mercy Primary Care clinics, which are specifically geared toward making it easier for patients who are 65 years and older on Medicare to get the care, education and support they need. According to the U.S. Census Bureau, the number of adults who are 65 and older has increased by more than a third over the past decade. Mercy introduced 65 Prime+ clinics in 2023...

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Mercy and Humana Team Up for the First Time to Open 65 Prime+ Clinics in Missouri

Providing specialized primary care for patients 65+ ST. LOUIS, June 12, 2025 /PRNewswire/ -- As America's population ages, Mercy and Humana have teamed up to open new 65 Prime+ by Mercy Primary Care clinics, which are specifically geared toward making it easier for patients who are 65 years and older on Medicare to get the care, education and support they need when it comes to their health. After announcing plans in January of this year, Mercy and Humana decided to open the first two clinics...

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Mercy's High Quality Care Saves Taxpayers More Than $100 Million Dollars

ST. LOUIS, Oct. 2, 2025 /PRNewswire/ -- High quality care that keeps patients healthy and lowers the cost for everyone is the key to sustainable health care. The latest Accountable Care Organization (ACO) results released by the Centers for Medicare & Medicaid Services (CMS) prove Mercy is achieving those goals. Mercy's ACO ranks in the top five in the country for the number of patients served and, with $103 million saved, the amount of total taxpayer savings. Of the 10 comparably sized...

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