Administrative Documentation Specialist Jobs in New York, NY

Why Join Kumon?

At Kumon, we don’t just help students achieve academic success—we empower them to reach their full potential. As a Administrative Support Specialist, you’ll provide first-class support to Kumon University by helping to coordinate onsite, off-site, and virtual trainings/meetings. You will be responsible for dealing with inquiries via phone, e-mail, and face-to-face. Supplies information regarding the organization to the public and visitors. Forms strong rapport with local vendors. Resolves any issues graciously and expeditiously, while protecting the interests of all parties. Works directly with the facility maintenance and management and provides backup support for the front desk.

What We Offer

- Inspiring Mission: Join a company that’s dedicated to empowering children and creating brighter futures.

- Comprehensive Benefits: Enjoy outstanding health benefits, a desirable retirement savings plan, and 21 paid holidays annually.

- Professional Growth: Receive professional development funds each year to support your growth and leadership in the education sector.

- Flexibility: Work in a role that allows for coming into the office 2x per week and working remotely 3x per week.

Requirements:

• Bachelor's degree
• 2-3 years of relevant administrative support experience and/or training
• Proficiency with Microsoft Office programs

Responsibilities:

• Coordinates both onsite and offsite trainings (approximately 25-30 annually
• Communicate with trainees and training teams (e‐mail, phone, face‐to‐face)
• Ensures all communications are up-to-date and accurate.
• Tracks training invitations/registrations/attendance
• Communicates with staff outside of team to answer questions and provide clarification on training process/protocol.
• Reviews trainee homework assignments (virtually)
• Utilizes Learning Management System (Cornerstone)
• Grades Math & Reading Achievement Tests (virtually)
• Communicates with hotels, transportation companies, and other travel-related companies
• Liaison for facilities management

-Communicates with building management for repairs & maintenance

-Identifies and communicates with contractors, when needed

-Handles incoming mail/packages; identifies what teams/departments they are intended for

-Orders office-related items (stationery, kitchen/café-related items)

-Handles incoming phone calls and voicemails to company headquarters

-Greet visitors and contacts staff members as necessary

-Point-of-contact for facilities management

-Oversees company’s Office Depot account

-Communicates with office-cleaning services

-General responsibilities required for efficient day-to-day office operations

-Other miscellaneous projects as needed

Location Requirement

This role is based in the Rutherford, NJ area and requires working in the office 2x per week.

Join Us in Making a Difference!

If you’re ready to take on a dynamic role apply today to become a Administrative Support Specialist at Kumon North America. Together, we’ll continue to inspire and empower students.

*Please be aware that all eligible associates must satisfy the specific waiting period before enrollment. The waiting period varies according to the state benefit plan guidelines.

Equal Employment Opportunity

Kumon’s policies and programs ensure that all hiring, compensation and other employment decisions are based on individual merit and not on any bias towards ethnicity, age, color, race, marital status, religion, disability or military status. We base our employment decisions upon the qualifications and abilities of each individual.

DEI Statement of Commitment

Kumon is committed to creating an inclusive and welcoming workplace where diversity, equity, and inclusion (DEI) are valued and celebrated. We believe that all employees should be treated with respect and dignity, regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic protected by law. Kumon strives to create a workplace culture that fosters respect, fairness, and inclusivity for all. We encourage individuals from diverse backgrounds to apply for our job openings and welcome everyone to join our team.