---
title: Youth Shelter Supervisor Crosswalk
description: Volunteers of America Eastern Washington is hiring for the Youth Shelter Supervisor
  Crosswalk role. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/youth-shelter-supervisor-crosswalk-at-volunteers-of-america-eastern-washington-01a131a6-2a92-7629-9842-787492e5df12
date: 2026-11-15T01:26:44Z
og_description: Join Volunteers of America Eastern Washington as Youth Shelter Supervisor Crosswalk
  in Spokane, WA. Pays $31.81 per hour.
og_image: https://www.foundrole.com/og/biz14p.png
breadcrumbs:
  - label: Home
    url: https://www.foundrole.com/
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    url: https://www.foundrole.com/jobs
---

| | |
|---|---|
| **Company** | Volunteers of America Eastern Washington |
| **Location** | Spokane, WA |
| **Salary** | $31.81/hr |
| **Type** | Full Time |
| **Posted** | Oct 12, 2026 |

## Is this job real?

**Ghost job check:** A- · Low risk. Probably a real opening.

## Visa sponsorship

- **H-1B:** No H-1B sponsorship on record for Volunteers of America Eastern Washington.
- **E-Verify:** No E-Verify enrollment on record for Volunteers of America Eastern Washington.

## Pay for similar jobs

Most similar jobs pay $54,000 – $72,000 a year (median $66,000).

## Description

## Lead With Purpose. Empower Youth. Change Lives.

At **VOA**, we believe every young person deserves safety, belonging, and the opportunity to build a brighter future. As the **Crosswalk Shelter Supervisor**, you'll help lead Spokane's only 24/7 low-barrier emergency shelter for youth ages 13-17. This is more than a supervision role. It is an opportunity to mentor staff, create stability for vulnerable youth, and help shape a safe, welcoming environment where healing and growth can happen every day. If you are a compassionate leader who thrives in a fast-paced environment and believes in meeting youth where they are, we invite you to join a mission-driven team dedicated to **Seeing People First and Empowering All to Thrive.** 

## What You'll Do

As a key member of the Crosswalk leadership team, you will:

- Lead, coach, and support shelter staff to deliver exceptional youth-centered services.
- Foster a positive team culture grounded in collaboration, accountability, and compassion.
- Oversee evening shelter operations, including staffing, safety, and shift transitions.
- Create a physically and emotionally safe environment for youth experiencing homelessness and crisis.
- Support staff in responding to challenging situations using trauma-informed and youth-centered approaches.
- Ensure shelter operations meet licensing, regulatory, and program standards.
- Review intakes, monitor documentation quality, and uphold mandatory reporting requirements.
- Maintain accurate records, data collection, and reporting for program and funding requirements.
- Participate in audits, inspections, and continuous quality improvement efforts.
- Develop strong partnerships with schools, service providers, community organizations, and other stakeholders.
- Help identify opportunities to enhance services, strengthen team performance, and improve youth outcomes.

## What Makes You a Great Fit

You are a relationship-focused leader who can balance compassion with accountability while supporting both youth and staff.

### Education & Experience

**Option 1 - Master's Degree** 

- Master's degree in Social Work, Counseling, Psychology, Human Services, or a related field
- One (1) year of experience working with adolescents, young adults, or vulnerable populations
- One (1) year of leadership, supervisory, or team coordination experience

**Option 2 - Bachelor's Degree** 

- Bachelor's degree in Social Services, Human Development, Behavioral Science, or a related field
- Two (2) years of experience working with adolescents, young adults, or vulnerable populations
- One (1) year of leadership or supervisory experience

**Option 3 - Experience Equivalent** 

- Five (5) years of full-time experience in behavioral health, housing, youth services, or human services
- Experience providing leadership, supervision, mentoring, or staff development

### Additional Qualifications

- Minimum one (1) year of direct supervisory experience
- Strong communication, organizational, and problem-solving skills
- Ability to remain calm and effective during crisis situations
- Commitment to trauma-informed, person-centered, and equitable service delivery
- Ability to build trust with youth, staff, and community partners
- Passion for supporting young people and strengthening the Spokane community

## Schedule

- Primarily evening hours
- At least one weekend shift each week
- Flexibility to support 24/7 operations during staffing shortages, emergencies, or program needs

## Why Join VOA?

At VOA, your work matters. Every day, our teams help individuals and families find safety, stability, and hope. We invest in our employees because we know that when our staff thrive, our communities thrive.

### Benefits

- 8 paid holidays plus up to 5 floating holidays
- 100% employer-paid medical, dental, and vision insurance (approximately $12,000-$15,000 annual value)
- Employer-paid life insurance and long-term disability (approximately $1,500-$2,500 annual value)
- Generous PTO, including vacation and sick leave
- 403(b) retirement plan
- Public Service Loan Forgiveness (PSLF) eligible employer
- Ongoing training, leadership development, and professional growth opportunities
- Free electric vehicle charging at our main location

## Join Our Mission

At VOA, we believe that every young person deserves the chance to feel safe, valued, and supported. If you're ready to lead a dedicated team and make a lasting impact in the lives of youth experiencing homelessness, we'd love to hear from you. **Seeing People First. Empowering All to Thrive.**  
## Skills

- Employee Development
- Compassion
- Inspection
- Supervision
- Person Centred Care
- Problem Solving
- Licensing
- Statistics
- Collaboration
- Supervisory Skills
- Mentoring
- Continuous Quality Improvement
- Behavioral Health
- Data Collection
- Youth Services
- Leadership
- Counseling
- Communication
- Team Coordination
- Trauma-Informed Care
## Benefits

- Leadership Development
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Life Insurance
- Paid Time Off (Pto)
- Sick Leave
- Floating Holidays
- 403(b) Tax-Sheltered Annuity Plans
- Other Retirement and Savings
- Transportation

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