--- title: Warranty Technical Support Representative description: Superior Air Parts, Inc is hiring for the Warranty Technical Support Representative role in Coppell, TX. See the full description and apply. type: job url: https://www.foundrole.com/jobs/warranty-technical-support-representative-at-superior-air-parts-inc-01a13a53-8f32-720f-a141-0bd13afeb7f7 date: 2026-11-15T17:42:40Z og_description: Join Superior Air Parts, Inc as Warranty Technical Support Representative in Coppell, TX. Pays $50K–$70K per year. og_image: https://www.foundrole.com/og/twsf03.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Superior Air Parts, Inc | | **Location** | Coppell, TX | | **Type** | Full Time | | **Posted** | Oct 08, 2026 | ## Is this job real? **Ghost job check:** A- · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for Superior Air Parts, Inc. - **E-Verify:** No E-Verify enrollment on record for Superior Air Parts, Inc. ## Pay for similar jobs Most similar jobs pay $63,000 – $117,000 a year (median $88,000). ## Description ***Why Work for Superior?*** *Looking for a dynamic workplace where you're valued and challenged? Join Superior Air Parts. We foster personal and professional growth through continuous learning and support. As part of our team, you'll enjoy competitive salaries, comprehensive benefits, and opportunities for advancement based on performance. Join us in delivering top-quality products and unparalleled customer support. We design and produce over 2,000 different components under the FAA Parts Manufacturer Approval (PMA) process-these aren't just replacement parts; they are very often improved parts.*   **About the Role** Superior Air Parts is seeking a highly skilled and analytical **A&P Aircraft Engine** **Technical Support Representative** to join our team on-site in Coppell, Texas. In this vital role, you will serve as a technical expert and the primary point of contact for our customers and end-users. You will resolve technical product concerns, process warranty and RMA claims, and deep-dive into technical documentation to ensure proper installation and flight safety conditions. If you are an experienced general aviation maintenance professional looking to transition your hands-on expertise into a impactful technical support career, we want to hear from you.   **What You'll Do (Essential Duties)** - **Customer Support:** Interact directly with aircraft owners, pilots, and maintenance personnel regarding product usage, troubleshooting, and technical solutions. - **Claims Management:** Assign, input, and fully process product warranty and RMA claims according to company procedures. - **Data & Root Cause Analysis:** Track and analyze incoming warranty data to proactively isolate potential product issues and assist with root-cause evaluations. - **Document Review:** Evaluate complex technical documents to confirm eligibility, proper installation parameters, and standard operating conditions. - **Aviation Events:** Travel and represent Superior Air Parts at major aviation trade shows, fly-ins, industry expos, and customers to provide expert product support. **What You Bring to the Team (Requirements)** - **Licensure:** Must hold a valid **FAA Airframe and Powerplant (A&P) License**. - **Experience:** 5–10 years of dedicated engine maintenance experience, with deep knowledge in general aviation aircraft maintenance, reciprocating engine overhauls, or aerospace engineering. - **Technical Literacy:** Ability to confidently read and interpret engine overhaul manuals, operating schematics, illustrated parts catalogs (IPCs), and engineering drawings. - **Communication Skills:** Strong verbal and written communication talent, with a knack for translating complex mechanical concepts into clear terms for customers of varying mechanical backgrounds. - **Software Skills:** Proficiency with Microsoft Office 365 (Word, Excel, Outlook). Experience with Microsoft Dynamics (AX or D365) is a major plus. - **Logistics:** Willingness to travel to customer sites when required for technical support and a willingness to be hands-on when needed. **Our Comprehensive Benefits Package** - 401(k) Retirement Plan featuring a 100% company matching program - Comprehensive Health Insurance (Medical, Dental, and Vision coverage) - Life Insurance Protection (Company-paid plan valued at 2x your annual wage) - AD&D Insurance (Company-paid coverage valued at 2x your annual wage) - Paid Time Off (PTO) allowance - Tuition Reimbursement Program eligibility (opens after 1 year of employment) *Superior Air Parts is an equal opportunity employer* ## Skills - Microsoft 365 - Technical Support - Customer Support - Microsoft Dynamics 365 - Microsoft Excel - Technical Drawings - Root Cause Analysis - Logistics - Airframe and Powerplant (A&p) Certification - Microsoft Word - Microsoft Dynamics - Microsoft Outlook - Blueprint Reading - Document Review - Claims Management - Engine Maintenance - Aircraft Maintenance - Trade Show Management - FAA Regulations - Communication - Customer Service ## Benefits - Financial Aid/Assistance - Health Insurance - Dental Insurance - Vision Insurance - Life Insurance - Paid Time Off (Pto) - 401(k) Plans - Other Retirement and Savings ## Related - [Technology & Software jobs](https://www.foundrole.com/careers/technology-and-software?utm_source=ai_markdown)- [IT Support & Help Desk jobs](https://www.foundrole.com/careers/technology-and-software/it-support-and-help-desk?utm_source=ai_markdown)- [Technical Support Specialist jobs](https://www.foundrole.com/careers/technology-and-software/it-support-and-help-desk/technical-support-specialist?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Related pages - [Texas](https://www.foundrole.com/locations/us/texas?utm_source=ai_markdown) — 234043 jobs - [Aviation and Aerospace Component Manufacturing](https://www.foundrole.com/sectors/aerospace-and-defense/aviation-and-aerospace-component-manufacturing?utm_source=ai_markdown) — 12199 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)