--- title: Treatment Coordinator at Orthodontic Experts description: Orthodontic Experts is hiring for the Treatment Coordinator role in Chicago, IL. Pays $20–$26 per hour. See the full description and apply. type: job url: https://www.foundrole.com/jobs/treatment-coordinator-at-orthodontic-experts-01a178c6-0ab6-763f-93d4-14f99e3f4960 date: 2026-11-15T01:26:44Z og_description: Join Orthodontic Experts as Treatment Coordinator in Chicago, IL. Pays $20–$26 per hour. Full-time role. og_image: https://www.foundrole.com/og/u12j8e.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Orthodontic Experts | | **Location** | Chicago, IL | | **Salary** | $20/hr - $26/hr | | **Type** | Full Time | | **Posted** | Oct 26, 2026 | ## Is this job real? **Ghost job check:** A · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for Orthodontic Experts. - **E-Verify:** No E-Verify enrollment on record for Orthodontic Experts. ## Pay for similar jobs Most similar jobs pay $40,000 – $47,000 a year (median $40,000). ## Description **About us:** At Orthodontic Experts, we are passionate about delivering exceptional patient care and advancing the standard of orthodontic excellence. With over 30 locations across the greater Chicagoland area, Wisconsin, Indiana, and Indianapolis, and more on the way, we are a rapidly growing organization committed to transforming smiles and changing lives. We are seeking dedicated team members who share our commitment to high-quality care and who embody our Core Values: - Accountability - Continuous Improvement - Inclusion - Integrity - Respect - Teamwork - Transparency If you’re looking to grow your career with a purpose-driven, patient-centered organization, please apply with us. **Job Description:** As a Treatment Coordinator, you will be providing support to our patients in their orthodontic journey. You will be responsible for communicating with patients and their family members to ensure that they understand their treatment plans and any changes that may occur. **Tasks include but are not limited to:** - Consult with patients to understand their oral health history, concerns, and objectives. - Explain the treatment plan, address patient concerns, and answer any questions. - Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment arrangements. - Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented. - Manage and maintain the payment options and policies for patients. - Understand the practice’s policy on working with Ortho benefit plans and be prepared to educate patients on their dental benefits. - Communicate with all outside and third-party financing companies offered to patients and educate patients on the available outside financing options. - Track patient accounts receivable and outstanding balances to ensure timely payment. - Assist in Practice’s collections protocol for all outstanding balances. - Introduce new patients to the practice by going over health history, explaining the doctor’s examination and describing any other features about the practice that should be highlighted. - Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented. - Updating TC Spreadsheet on a daily basis - Conducting Dialing outbound calls to patients. (Welcome calls, Lost Cases, Denials etc.) - Greet and check patients in and out before and after treatment. - Assist the orthodontist during procedures, such as adjusting braces and placing orthodontic appliances. - Prepare and sterilize instruments and equipment in accordance with infection control. - Provide patient education on oral hygiene, orthodontic appliance care, and post-treatment instructions to ensure successful treatment outcomes. - Participate in Marketing events - Cash Handling - Answer incoming calls to include new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up. - In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks. - Responsible in helping to maintain a clean/sanitized clinic/office area. - Other tasks as assigned. - High school degree or GED equivalent - 3 years of customer service experience - 2 years of sales experience - 1 year of Treatment Coordinating experience - Knowledge of medical terms and practices - Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.) - Excellent problem solving and de-escalation skills - Excellent written and verbal communication skills - 6 months to 1 year of orthodontic assisting experience preferred **Working Hours/ Location/Pay:** - Monday - Wednesday: 8:45 AM - 5:00 PM - Thursday - Friday: 6:45 AM - 3:00 PM - One Saturday per month - **1162 N Clark , Chicago, IL 60610** - **Full time** - **Travel required to West Loop, Lakeview, Bucktown** - **Rate of Pay: $20.00 - $26.00** **Benefits (for our full-time employees):** - Paid Training - Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic) - Clinical Bonuses - Paid Time Off - Holiday Pay - Medical, Dental, Vision, and Life Insurance - Accident Insurance - Short-Term Disability - Long-Term Disability - Employee Assistance Program - Health Savings Account - Dependent Care Account - 401(k) and matching - Pet Insurance - Tuition Assistance Program - Identity Theft Protection - MetLife Met Law Legal Insurance - Transit Reimbursement - Commuter Account - Free and discounted Orthodontic Treatments ## Skills - Certified Orthodontic Assistant - De-escalation Techniques - Accounts Receivable - Microsoft Excel - Problem Solving - Financing - Doctor - Microsoft Word - Oral Hygiene - Outbound Calling - Microsoft Outlook - Patient/Client Education - Treatment Planning - Oral Health - Cash Handling - Coordinating - Microsoft Office - Infection Control - Denials Management - Medical Terminology - Communication - Collections - Sales - Customer Service ## Benefits - Financial Aid/Assistance - Professional Development - Mental Health - Health Insurance - Dental Insurance - Vision Insurance - Disability Insurance - Life Insurance - Paid Time Off (Pto) - 401(k) Plans - Tax-Advantaged Accounts - Pet Insurance ## Related - [Healthcare & Medicine jobs](https://www.foundrole.com/careers/healthcare-and-medicine?utm_source=ai_markdown)- [Healthcare Administrative Support jobs](https://www.foundrole.com/careers/healthcare-and-medicine/healthcare-administrative-support?utm_source=ai_markdown)- [Care Coordinator jobs](https://www.foundrole.com/careers/healthcare-and-medicine/healthcare-administrative-support/care-coordinator?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Illinois](https://www.foundrole.com/locations/us/illinois?utm_source=ai_markdown) — 101553 jobs - [Chicago, IL](https://www.foundrole.com/locations/us/illinois/chicago?utm_source=ai_markdown) — 29556 jobs - [Dentists](https://www.foundrole.com/sectors/healthcare/dentists?utm_source=ai_markdown) — 8842 jobs ## Related pages - [Illinois](https://www.foundrole.com/locations/us/illinois?utm_source=ai_markdown) — 101553 jobs - [Chicago, IL](https://www.foundrole.com/locations/us/illinois/chicago?utm_source=ai_markdown) — 29556 jobs - [Dentists](https://www.foundrole.com/sectors/healthcare/dentists?utm_source=ai_markdown) — 8842 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)