--- title: Bilingual Treatment Coordinator at Orthodontic Experts description: Orthodontic Experts is hiring for the Bilingual Treatment Coordinator role in Munster, IN. Full-time role. See the full description and apply. type: job url: https://www.foundrole.com/jobs/treatment-coordinator-at-orthodontic-experts-01a178c6-0ab5-7432-9fa0-9d2223e89462 date: 2026-11-15T01:26:44Z og_description: Join Orthodontic Experts as Bilingual Treatment Coordinator in Munster, IN. Pays $20–$26 per hour. Full-time role. og_image: https://www.foundrole.com/og/bi7s1p.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Orthodontic Experts | | **Location** | Portage, IN | | **Salary** | $20/hr - $26/hr | | **Type** | Full Time | | **Posted** | Oct 26, 2026 | ## Is this job real? **Ghost job check:** A · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for Orthodontic Experts. - **E-Verify:** No E-Verify enrollment on record for Orthodontic Experts. ## Pay for similar jobs Most similar jobs pay $37,000 – $46,000 a year (median $42,000). ## Description **About us:** At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With over 30 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve. We are looking for team members who are passionate about high-quality care and align with our Core Values: - Accountability - Continuous Improvement - Inclusion - Integrity - Respect - Teamwork - Transparency If you are seeking an opportunity to grow your career in a purpose-driven, patient-centered organization, we encourage you to apply. **Job Description:** As a Treatment Coordinator, you will be providing support to our patients in their orthodontic journey. You will be responsible for communicating with patients and their family members to ensure that they understand their treatment plans and any changes that may occur. **Tasks include but are not limited to:** - Consult with patients to understand their oral health history, concerns, and objectives. - Explain the treatment plan, address patient concerns, and answer any questions. - Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment arrangements. - Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented. - Manage and maintain the payment options and policies for patients. - Understand the practice’s policy on working with Ortho benefit plans and be prepared to educate patients on their dental benefits. - Communicate with all outside and third-party financing companies offered to patients and educate patients on the available outside financing options. - Track patient accounts receivable and outstanding balances to ensure timely payment. - Assist in Practice’s collections protocol for all outstanding balances. - Introduce new patients to the practice by going over health history, explaining the doctor’s examination and describing any other features about the practice that should be highlighted. - Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented. - Updating TC Spreadsheet on a daily basis. - Conducting Dailing outbound calls to patients. (Welcome calls, Lost Cases, Denials etc.) - Greet and check patients in and out before and after treatment. - Participate in Marketing events - Answer incoming calls to include new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up. - In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks. - Responsible in helping to maintain a clean/sanitized clinic/office area. - Cash handling - Other tasks as assigned - High school degree or GED equivalent - 3 years of customer service experience - 2 years of sales experience - 1 year of Treatment Coordinating experience - Knowledge of medical terms and practices - Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.) - Excellent problem solving and de-escalation skills - Excellent written and verbal communication skills - **Fluent in Spanish** - **Travel availability to Merrillville, Munster and Homewood** **Working Hours/ Location/Pay:** - Monday – Wednesday 8:45am – 5:00pm - Thursday & Friday 6:45am – 3:00pm - 2 Saturdays per month - Two 9:45 am to 6:00 pm shifts per month - **5799 Central Ave , Portage, IN 46368** - **Full time** - **Rate of pay - $20 - $26** **Benefits (for our full-time employees):** - Paid Training - Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic) - Clinical Bonuses - Paid Time Off - Holiday Pay - Medical, Dental, Vision, and Life Insurance - Accident Insurance - Short-Term Disability - Long-Term Disability - Employee Assistance Program - Health Savings Account - Dependent Care Account - 401(k) and matching - Pet Insurance - Tuition Assistance Program - Identity Theft Protection - MetLife Met Law Legal Insurance - Transit Reimbursement - Commuter Account - Free and discounted Orthodontic Treatments ## Skills - De-escalation Techniques - Accounts Receivable - Microsoft Excel - Problem Solving - Financing - Doctor - Microsoft Word - Outbound Calling - Microsoft Outlook - Treatment Planning - Oral Health - Cash Handling - Coordinating - Microsoft Office - Denials Management - Spanish - Medical Terminology - Communication - Collections - Sales - Customer Service ## Benefits - Financial Aid/Assistance - Professional Development - Mental Health - Health Insurance - Dental Insurance - Vision Insurance - Disability Insurance - Life Insurance - Paid Time Off (Pto) - 401(k) Plans - Tax-Advantaged Accounts - Pet Insurance ## Related - [Healthcare & Medicine jobs](https://www.foundrole.com/careers/healthcare-and-medicine?utm_source=ai_markdown)- [Healthcare Administrative Support jobs](https://www.foundrole.com/careers/healthcare-and-medicine/healthcare-administrative-support?utm_source=ai_markdown)- [Care Coordinator jobs](https://www.foundrole.com/careers/healthcare-and-medicine/healthcare-administrative-support/care-coordinator?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Related pages - [Indiana](https://www.foundrole.com/locations/us/indiana?utm_source=ai_markdown) — 53197 jobs - [Dentists](https://www.foundrole.com/sectors/healthcare/dentists?utm_source=ai_markdown) — 8842 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)