--- title: Telecom Technician at TKC Holdings in Greenville, TX description: TKC Holdings is hiring for the Telecom Technician role in Greenville, TX. Pays $22–$25 per hour. See the full description and apply. type: job url: https://www.foundrole.com/jobs/telecom-technician-at-tkc-holdings-inc-01a0ce1d-2c06-77f6-b485-c12f00c151f8 date: 2026-09-28T23:31:39Z og_description: Join TKC Holdings as Telecom Technician in Greenville, TX. Pays $22–$25 per hour. Full-time, on-site role. og_image: https://www.foundrole.com/og/mtp354.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | TKC Holdings | | **Location** | Anoka, MN | | **Salary** | $22/hr - $25/hr | | **Type** | Part Time | | **Posted** | Aug 17, 2026 | ## Description Wage Rate $22.00-25.00/hour Work Location On-Site Overview TKC Holdings, Inc.—comprised of Trinity Services Group, Keefe Group, and Courtesy Products - is a mid-market respected leader in the corrections and hospitality industries for more than 40 years. With thousands of team members across the country, we continue a tradition of innovation, integrity, and success. TKC is committed to delivering excellent products and services, exceeding customer expectations, and empowering the career development of every team member. As a subsidiary of TKC Holdings, Inc. and Keefe Group, **ICSolutions (ICS)** has been a leading provider of innovative telecommunications products and exceptional customer service to correctional facilities across the nation. About This Position The Part-Time Telecom Technician serves as the primary interface for facility system inquiries including tracking and managing inmate inquiries, complaints and responses. This position also repairs or replaces broken telephone sets and provides a weekly update of phone system status, repairs made and any open items. Essential Functions, Duties and Responsibilities - Track and manage inmate inquiries (grievances), complaints and responses - Add and maintain PIN Number Investigations - Assist facility investigative personnel with reporting needs & tasks - Coordinate planned site visits and materials delivery through facility security - Report generation to meet facility requirements - Report generation assistance and limited training to new facility personnel - Provide weekly update of phone system status, repairs made, open items - Repair or replace broken telephone sets - Assist technical support with system troubleshooting - Complete RMA forms and track/ship tablets for replacement - Use the software to troubleshoot and provide reports when needed - Retrieve defective tablet/s and distribute spare equipment as needed - Create trouble tickets and track repair/equipment requests - Research and respond to complaints in established timelines so that problems are resolved in a timely manner - Maintain ongoing tablet/onsite equipment inventory - Other duties as assigned What You'll Need - High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. - Customer service experience. - 3 or more years demonstrated skills in a high tech environment, emphasizing skills in computer hardware maintenance, software management, and networking. - Position can require overtime, non-standard schedules Benefits As an hourly employee, you are eligible for the Employee Assistance Program (EAP) at no cost to you. You will accrue one (1) hour of paid Sick leave per every thirty (30) hours worked. EEO Statement Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities. We maintain a drug-free workplace. A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: ** ## Skills - Report Writing - Technical Support - Grievance Handling - Investigation - Maintenance - Physical Security - Computer Hardware - Customer Service ## Benefits - Professional Development - Mental Health - Sick Leave ## How to Apply [Apply for this position](https://www.foundrole.com/jobs/telecom-technician-at-tkc-holdings-inc-01a0ce1d-2c06-77f6-b485-c12f00c151f8?utm_source=ai_markdown) ## Related - [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown)