---
title: Telecom Operator at Ardent Health Services in Tyler, TX
description: Ardent Health Services is hiring for the Telecom Operator role in Tyler, TX. Full-time
  role. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/telecom-operator-at-ardent-health-partners-inc-01a0dc47-b287-7994-a345-0aafca0bcd5d
date: 2026-09-28T14:16:47Z
og_description: Join Ardent Health Services as Telecom Operator in Tyler, TX. Full-time role.
  See the full description and apply.
og_image: https://www.foundrole.com/og/prs9mn.png
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  - label: Home
    url: https://www.foundrole.com/
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---

| | |
|---|---|
| **Company** | [Ardent Health Services](https://www.foundrole.com/companies/ardent-health?utm_source=ai_markdown) |
| **Location** | Tyler, TX |
| **Type** | Full Time |
| **Posted** | Sep 25, 2026 |
## Description

Overview  

Join our team as a day shift, full-time, Telecom Operator in Tyler, TX.

**Why Join Us?** 

**Thrive in a People-First Environment and Make Healthcare Better** 

- *Thrive:* We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. 
- *People-First:* We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. 
- *Make Healthcare Better:* We use advanced technology to support our team and enhance patient care. 

**Get to Know Your Team:** 

- UT Health East Texas is comprised of 10 hospitals, more than 90 clinics, nearly 7,000 employees and over 1,000 licensed inpatient beds. UT Health East Texas provides healthcare services through our hospitals, clinics, Level 1 trauma facility, air emergency fleet and EMS service.

Responsibilities  

- Provides a world-class patient experience through positive phone, chat, and email interactions and continuously elevates patient satisfaction and experience. 
- Effectively operating the switchboard system, including answering and transferring calls as well as utilization of overhead paging system. 
- Displays highly effective communication skills, both written and verbal, to patients, clinics, and colleagues. 
- Effectively navigate ancillary systems in order to locate patient room information, clinical contact numbers, etc.
- Maintains high level of productivity while managing tasks to ensure timeliness of service. 
- Partners effectively with leadership, peers, and support staff to achieve departmental goals. 

Qualifications  

Job Requirements:

- High school diploma or equivalent 

Preferred Job Requirements:

- Associate degree or higher in related field of study 
- 1+ year healthcare background/experience and/or call center experience 
## Skills

- Patient Satisfaction
- Call Center Experience
- Patient Experience
- Leadership
- Communication
- Switchboard Operation
## Benefits

- Financial Aid/Assistance
- Professional Development
- Paid Time Off (Pto)

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/telecom-operator-at-ardent-health-partners-inc-01a0dc47-b287-7994-a345-0aafca0bcd5d?utm_source=ai_markdown)

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