--- title: Technical Trainer, Eero CS at Amazon in Boise, ID description: Amazon is hiring for the Technical Trainer, Eero CS role in Boise, ID. Pays $79.6K–$139.3K per year. See the full description and apply. type: job url: https://www.foundrole.com/jobs/technical-trainer-eero-cs-at-amazon-01a186dd-00b9-783b-a8c4-d4a245f98965 date: 2026-11-15T01:26:44Z og_description: Join Amazon as Technical Trainer, Eero CS in Boise, ID. Pays $79.6K–$139.3K per year. Full-time, on-site role. og_image: https://www.foundrole.com/og/siio7b.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | [Amazon](https://www.foundrole.com/companies/amazon?utm_source=ai_markdown) | | **Location** | Boise, ID | | **Salary** | $79.6K/yr - $139.3K/yr | | **Type** | Full Time | | **Posted** | Oct 28, 2026 | ## Is this job real? **Ghost job check:** A- · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** Amazon sponsors H-1B visas. It filed 25,968 H-1B petitions (FY2026 Q1 – FY2026 Q4). - **E-Verify:** No E-Verify enrollment on record for Amazon. ## Pay for similar jobs Most similar jobs pay $33,000 – $99,000 a year (median $35,000). ## Description At eero we make world class products for our customers to enjoy. Behind those world class products are the teams that support: end customers, customer support, field technicians, technical sales teams. We're looking for a Technical Trainer to join our team, who will support the learning experience for eero technical customer support in Boise, Idaho. The ideal candidate is obsessed with the customer experience, forward-thinking with creativity and a passion for delivering and iterating on training. Key job responsibilities As a Technical Trainer, you will: \- Deliver training that supports multiple modalities, including virtual, in-person, and self-directed learning, using established curricula and frameworks \- Develop and update training and knowledge content under the guidance of senior team members, ensuring accuracy and alignment with current tools, policies, and practices \- Act as a knowledgeable resource for learners, fielding questions about policies, tools, and practices during training sessions \- Facilitate the collection and submission of feedback and technical issues from learners \- Support leaders across eero in identifying areas for improvement by surfacing trends from learner feedback and session observations \- Collaborate with the broader Learning and Development team to contribute to training that addresses learning opportunities \- Meet project deliverables and milestones within established timelines \- Update and refine learning content in response to learner needs, feedback, and data \- Track and report on key KPIs including completion, learner retention, and proficiency \- Apply accessibility best practices to all content. Reinforce inclusive presentation methods and consider all audiences in delivery \- Surface customer feedback and contribute to discussions on product and process improvements \- Travel up to 10-25% of the time A day in the life As a Technical Trainer for eero CS, you'll work closely with your manager and team leads to understand training needs for your assigned audience. You'll deliver training sessions, gather learner feedback, and iterate on existing materials to improve the learning experience. You'll contribute to training programs that improve learner performance and support tracking against key business outcomes. ## Basic Qualifications \- High school diploma, or equivalent \- Experience as a trainer and ability to manage a classroom of learners \- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays \- 1+ years of designing and developing IT or technical training materials and content experience \- Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership \- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines \- Experience communicating complex ideas to technical and non-technical audiences \- Experience with eLearning authoring tools and other design programs including: Storyline/Rise 360, Vyond, Adobe Creative Suite, and Camtasia \- Experience working with data and leveraging analytics to make decisions ## Preferred Qualifications \- Bachelor's degree or equivalent in Instructional Systems Design, Adult Learning, Learning & Development, HR or a related discipline \- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in guiding, training and mentoring others \- Knowledge of Microsoft Office including PowerPoint, Excel, and Word \- Knowledge of learning management systems (LMS) and platforms \- 1+ years of computer networking experience, or experience in similar technical roles \- Experience within a customer service/contact center environment \- Analytical/technical aptitude Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, ID, Boise - 79,600.00 - 139,300.00 USD annually ## Skills - Articulate Storyline - Technical Training - Analytics - Training And Development - Adobe Creative Suite - Systems Design - Analytical Skills - Microsoft Excel - Network Engineering - Camtasia Studio - Adult Education - Learning Management Systems - Call Center Operations - Microsoft Word - Mentoring - Microsoft Office - Human Resources - Attention to Detail - Leadership - eLearning Authoring Tools - Microsoft PowerPoint - Technical Aptitude - Communication - Customer Service ## Benefits - Professional Development - Mental Health - Health Insurance - Dental Insurance - Vision Insurance - Life Insurance - Parental Leave - Paid Time Off (Pto) - 401(k) Plans - Employee Stock Options (ESOs) - Flexible Work Schedules ## Related - [More jobs at Amazon](https://www.foundrole.com/companies/amazon?utm_source=ai_markdown) - [Education & Training jobs](https://www.foundrole.com/careers/education-and-training?utm_source=ai_markdown)- [K-12 Education jobs](https://www.foundrole.com/careers/education-and-training/k-12-education?utm_source=ai_markdown)- [Trade / Technical Instructor jobs](https://www.foundrole.com/careers/education-and-training/k-12-education/trade-technical-instructor?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Internet Marketplace Platforms](https://www.foundrole.com/sectors/technology/internet-marketplace-platforms?utm_source=ai_markdown) — 63042 jobs - [Amazon](https://www.foundrole.com/companies/amazon?utm_source=ai_markdown) — 20341 jobs - [Idaho](https://www.foundrole.com/locations/us/idaho?utm_source=ai_markdown) — 12922 jobs - [Boise, ID](https://www.foundrole.com/locations/us/idaho/boise?utm_source=ai_markdown) — 4219 jobs ## Related pages - [Internet Marketplace Platforms](https://www.foundrole.com/sectors/technology/internet-marketplace-platforms?utm_source=ai_markdown) — 63042 jobs - [Amazon](https://www.foundrole.com/companies/amazon?utm_source=ai_markdown) — 20341 jobs - [Idaho](https://www.foundrole.com/locations/us/idaho?utm_source=ai_markdown) — 12922 jobs - [Boise, ID](https://www.foundrole.com/locations/us/idaho/boise?utm_source=ai_markdown) — 4219 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)