--- title: Technical Support Specialist at Regal in New York, NY description: Regal is hiring for the Technical Support Specialist role in New York, NY. Pays $60K–$80K per year. See the full description and apply. type: job url: https://www.foundrole.com/jobs/technical-support-specialist-at-regal-01a1455d-e14c-7df8-9661-cbd635870a90 date: 2026-11-15T01:26:44Z og_description: Join Regal as Technical Support Specialist in New York, NY. Pays $60K–$80K per year. Full-time, hybrid role. og_image: https://www.foundrole.com/og/mzrov5.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Regal | | **Location** | New York, NY (Hybrid) | | **Salary** | $60K/yr - $80K/yr | | **Type** | Full Time | | **Posted** | Oct 16, 2026 | ## Is this job real? **Ghost job check:** B · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for Regal. - **E-Verify:** No E-Verify enrollment on record for Regal. ## Pay for similar jobs Most similar jobs pay $95,000 – $146,000 a year (median $115,000). ## Description **ABOUT US:** Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $[1.5B](http://1.5B) in revenue.   Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital.   Come join us as we create a category-defining company, and follow Regal's company page on [LinkedIn](http://www.linkedin.com/company/regal-io) to stay up-to-date on our journey and current job openings!   We’re moving fast, and the numbers speak for themselves: \- Partnered with enterprise brands like Google, AAA, Ro, Coursera \- Raised $82M (top tier investors including Emergence & Homebrew) \- Completed 500M+ calls \- Driven $7B revenue for customers \- Scaled to $##M ARR \- Built amazing NYC (Midtown) in office culture **ABOUT THE ROLE:** Join Regal to build a world-class support experience with our growing Technical Support team! In this role, you’ll respond to and resolve customer questions across a variety of topics, from helping users navigate the platform to troubleshooting technical issues and integrations. Your work will help ensure customers can successfully adopt Regal and get the most out of our AI Agents.   You’ll work closely with teams across the company, including Customer Success, Product, and Engineering, to solve problems, learn how complex systems work, and improve the overall customer experience. This is a great opportunity for a recent graduate or early-career professional to join a fast-paced AI startup. You’ll gain exposure to real customer challenges, build technical and communication skills, and play a hands-on role in helping companies use AI to transform how they engage with their customers. **POSITION LOCATION & OFFICES:** This position is only available in New York City. **POSITION LOCATION & OFFICE DETAILS:**   This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F.   *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! ## Skills - Technical Support - AI Agents ## Related - [Technology & Software jobs](https://www.foundrole.com/careers/technology-and-software?utm_source=ai_markdown)- [IT Support & Help Desk jobs](https://www.foundrole.com/careers/technology-and-software/it-support-and-help-desk?utm_source=ai_markdown)- [Technical Support Specialist jobs](https://www.foundrole.com/careers/technology-and-software/it-support-and-help-desk/technical-support-specialist?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [New York](https://www.foundrole.com/locations/us/new-york?utm_source=ai_markdown) — 150114 jobs - [Software Products](https://www.foundrole.com/sectors/technology/software-products?utm_source=ai_markdown) — 118918 jobs - [New York, NY](https://www.foundrole.com/locations/us/new-york/new-york?utm_source=ai_markdown) — 66067 jobs ## Related pages - [New York](https://www.foundrole.com/locations/us/new-york?utm_source=ai_markdown) — 150114 jobs - [Software Products](https://www.foundrole.com/sectors/technology/software-products?utm_source=ai_markdown) — 118918 jobs - [New York, NY](https://www.foundrole.com/locations/us/new-york/new-york?utm_source=ai_markdown) — 66067 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)