--- title: Technical Support Analyst I description: Puyallup Tribal Health Authority is hiring for the Technical Support Analyst I role in Tacoma, WA. See the full description and apply. type: job url: https://www.foundrole.com/jobs/technical-support-analyst-i-at-puyallup-tribal-health-authority-01a16a7e-1b8a-7bbc-8071-569b1d550262 date: 2026-11-15T01:26:44Z og_description: Join Puyallup Tribal Health Authority as Technical Support Analyst I in Tacoma, WA. Pays $27.45–$31.57 per hour. og_image: https://www.foundrole.com/og/9y1c84.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Puyallup Tribal Health Authority | | **Location** | Tacoma, WA | | **Salary** | $27.45/hr - $31.57/hr | | **Type** | Full Time | | **Posted** | Oct 23, 2026 | ## Is this job real? **Ghost job check:** A- · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for Puyallup Tribal Health Authority. - **E-Verify:** No E-Verify enrollment on record for Puyallup Tribal Health Authority. ## Pay for similar jobs Most similar jobs pay $50,000 – $69,000 a year (median $59,000). ## Description **Keep Systems Running. Keep People Supported. Make an Impact.** **Location:** Puyallup Tribal Health Authority | Tacoma, WA | On-Site **Primary Schedule:** Full-Time | Mon - Fri, 8:00 AM - 5:00 PM **Hiring Range:** $27.45 - $31.57 per hour **Position Close Date: Open Until Filled** Are you the go-to person when technology goes sideways? Do you enjoy solving problems, helping people, and making systems run smoother than ever? The **Puyallup Tribal Health Authority (PTHA)** is looking for a **Technical Support Analyst I** who brings both technical expertise and a customer-first mindset to support our healthcare environment. In this role, you’ll be more than just IT support — you’ll be a trusted partner to staff, ensuring the technology behind patient care is reliable, secure, and efficient. **What You’ll Do:** - Provide first-level technical support by responding to Help Desk requests, documenting incidents, troubleshooting issues, and ensuring timely resolution or escalation. - Install, configure, maintain, and support computer hardware, operating systems, office productivity software, and peripheral devices throughout the organization. - Analyze, diagnose, and resolve hardware, software, network, and application issues to maintain system performance, reliability, and user productivity. - Create, modify, and maintain user accounts, access permissions, and related system documentation across multiple business applications. - Perform routine system maintenance, including software updates, security patches, computer imaging, deployments, and desktop refresh activities. - Train and support end users on organizational software applications, hardware, and technology best practices to improve efficiency and user adoption. - Maintain accurate technology documentation, including service desk records, hardware and software inventory, licensing, warranties, and monthly operational reports. - Research emerging technologies, recommend system improvements, and provide administrative support to ensure efficient operation of the Information Technology department. **What You Bring:** - **Associates degree** in an IT-related field and a minimum of two **(2) years' experience** in a computer related field **OR** f**our (4) years' experience** in a computer related field. - Minimum two **(2) years of PC troubleshooting** experience - Minimum two **(2) years of end-user support** experience - Required Certification: Microsoft Specialist certification in current Windows OS -OR two (2) current CompTIA certifications **Why PTHA?** We are more than a clinic — we're a culturally grounded, patient-first health and wellness center serving the Indigenous community. We value teamwork, integrity, and community well-being. Here, your work has meaning. - Work in a mission-driven, accredited organization - Serve a close-knit patient population in an urban reservation setting - Enjoy opportunities for professional development and training - Experience a strong support system and inclusive team culture **PTHA Employee Benefits:** - Supportive environment that values a healthy work/life balance - Medical/Dental/Vision monthly premiums paid 100% by PTHA for employees (health coverage begins the first of the month following hire date) - (13) annual leave (vacation) days + (13) annual sick leave days - (18+) annual paid holidays including a birthday holiday - 401(k) with annual profit-sharing contributions after (1) years of service - Life and AD&D insurance coverage - **Have student loans?** PTHA is an approved loan repayment site for various student loan programs If you’re ready to use your IT skills to support people, purpose, and community, we invite you to apply and be part of something meaningful. In accordance with federal law, **Native American Preference** in employment applies and job placements are given on a competitive basis, using job related factors. ## Skills - Technical Support - Information Technology - Patch Management - Administrative Support - End User Support - Peripheral Devices - Licensing - User Adoption - Administrative Skills - Microsoft Office - Service Desk Support - Technical Documentation - Maintenance - Microsoft Windows - Reservation Management - Computer Hardware ## Benefits - Professional Development - Health Insurance - Life Insurance - Paid Time Off (Pto) - Sick Leave - 401(k) Plans ## Related - [Technology & Software jobs](https://www.foundrole.com/careers/technology-and-software?utm_source=ai_markdown)- [IT Support & Help Desk jobs](https://www.foundrole.com/careers/technology-and-software/it-support-and-help-desk?utm_source=ai_markdown)- [Technical Support Specialist jobs](https://www.foundrole.com/careers/technology-and-software/it-support-and-help-desk/technical-support-specialist?utm_source=ai_markdown)- [Technical Support Engineer / Analyst jobs](https://www.foundrole.com/careers/technology-and-software/it-support-and-help-desk/technical-support-specialist/technical-support-engineer-analyst?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Hospitals and Health Care](https://www.foundrole.com/sectors/healthcare/hospitals-and-health-care?utm_source=ai_markdown) — 385445 jobs - [Washington](https://www.foundrole.com/locations/us/washington?utm_source=ai_markdown) — 61446 jobs - [Tacoma, WA](https://www.foundrole.com/locations/us/washington/tacoma?utm_source=ai_markdown) — 1938 jobs ## Related pages - [Hospitals and Health Care](https://www.foundrole.com/sectors/healthcare/hospitals-and-health-care?utm_source=ai_markdown) — 385445 jobs - [Washington](https://www.foundrole.com/locations/us/washington?utm_source=ai_markdown) — 61446 jobs - [Tacoma, WA](https://www.foundrole.com/locations/us/washington/tacoma?utm_source=ai_markdown) — 1938 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)