---
title: System Admin & Service Desk Bilingual at SBT Global
description: SBT Global is hiring for the System Admin & Service Desk Bilingual role in Plano,
  TX. Pays $6K per year. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/system-admin-and-service-desk-bilingual-at-sbt-global-01a118ce-d520-7505-b400-2d91733c8cf9
date: 2026-11-15T01:26:44Z
og_description: Join SBT Global as System Admin & Service Desk Bilingual in Plano, TX. Pays $6K
  per year. Contractor role.
og_image: https://www.foundrole.com/og/ze1xc2.png
breadcrumbs:
  - label: Home
    url: https://www.foundrole.com/
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    url: https://www.foundrole.com/jobs
---

| | |
|---|---|
| **Company** | SBT Global |
| **Location** | Plano, TX |
| **Salary** | $6K/yr |
| **Type** | Contractor |
| **Posted** | Oct 30, 2026 |
| **History** | First seen 14 days ago (2026-10-31), reposted once |

## Is this job real?

**Ghost job check:** C · Some flags. Mostly fine, a few things to check.

## Visa sponsorship

- **H-1B:** No H-1B sponsorship on record for SBT Global.
- **E-Verify:** No E-Verify enrollment on record for SBT Global.

## Pay for similar jobs

Most similar jobs pay $103,000 – $147,000 a year (median $125,000).

## Description

Pay rate: ~$6,035.92/m, DOE

Work Location : Plano, TX

Contract Period: 1 yr

**Bilingual(English/ Korean) required**

- Service Desk & Customer Support
- System Administration (Jira/MSP+/Web Systems)
- Data Analysis (Excel/KPI/Reporting)
- **AI-Driven Automation & AI-assisted Development**
- **Continuous Process Improvement (Agile Mindset) on QA/System failure issues**
- Perform basic to intermediate system administration tasks, including User and access management
- **System configuration:** Workflow and process maintenance, Issue investigation and escalation
- Ability to leverage prompt engineering techniques to create, optimize, and maintain AI-assisted workflows.

- Bachelor’s degree in Information Systems, Computer Science, Business Administration, Data Analytics, or a related field preferred.
- 5+ years of experience in one or more of the following areas:
- Service Desk / Help Desk Operations
- IT Operations or Application Support
- System Administration
- Experience supporting users, troubleshooting issues, and coordinating with multiple stakeholders.
- Ability to work effectively with both U.S.-based teams and Korea-based Headquarters.
- **Fluent written and verbal communication skills in both English and Korean in order to communicate or make presentation for the clients.**
- Hands-on experiences with Excel

**Special Skills & Qualifications**

- Experience with Jira or other ticketing/workflow management systems preferred.
- Understanding of web-based applications and system integrations.
- Experience building lightweight automation solutions using AI-assisted development ("Vibe Coding"), low-code/no-code platforms, scripting, or similar technologies.

All your information will be kept confidential according to EEO guidelines.
## Skills

- Vibe Coding
- AI-Assisted Software Development
- Scripting
- System Administration
- Workflow Management
- Help Desk Support
- Investigation
- Customer Support
- Microsoft Excel
- IT Operations
- Key Performance Indicators (KPIs)
- Automation
- System Configuration
- JIRA
- Process Improvement
- Statistics
- Cognitive Automation
- Information Systems
- Low-Code Development
- Application Support
- AI-Native Workflows
- Coordinating
- Store Presentation
- English
- Service Desk Support
- Korean
- Maintenance
- Systems Integration
- Computer Science
- Ticketing
- Data Analysis
- Quality Assurance
- Communication
- No-Code Development
- Customer Service

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