---
title: Sugarloaf Resort Services Representative
description: Boyne Resorts is hiring for the Sugarloaf Resort Services Representative role
  in Kingfield, ME. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/sugarloaf-resort-services-representative-at-boyne-resorts-01a0d663-2759-7a6a-ba17-e783ecc5d3ac
date: 2026-09-28T15:25:47Z
og_description: Join Boyne Resorts as Sugarloaf Resort Services Representative in Kingfield, ME.
  Pays $17.5–$18.5 per hour. Temporary role.
og_image: https://www.foundrole.com/og/53t3ia.png
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  - label: Home
    url: https://www.foundrole.com/
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---

| | |
|---|---|
| **Company** | Boyne Resorts |
| **Location** | Kingfield, ME |
| **Salary** | $17.5/hr - $18.5/hr |
| **Type** | Temporary |
| **Posted** | Sep 24, 2026 |
## Description

**Overview**  

Looking for a winter job where you can work with great people and make a difference for our guests? Join Sugarloaf’s Resort Services team.

Resort Services Representatives provide friendly, face-to-face service to our guests, helping answer questions, solve problems and create a great experience from start to finish. We are currently looking for both full time and part time team members in this role, starting wages are anticipated to begin at $17.50 to $18.50 per hour and come with great job perks.

We’re looking for people with a sense of humor, a calm and caring approach and a willingness to go above and beyond for our guests. You’ll be part of a supportive, caring team that enjoys working together and having fun. Many of our seasonal team members return year after year, creating a welcoming and positive team environment.

**Responsibilities**  

- Welcome guests with a friendly, positive and professional approach, creating a great first impression and helping guests feel at home.
- Develop a strong working knowledge of Sugarloaf’s policies, products and services, to confidently assist and inform guests.
- Become familiar with and maintain knowledge of the annual Ticket Promotion Manual, using it as a resource to accurately answer guest questions and provide up-to-date information.
- Listen to guests’ needs, questions, and concerns and provide thoughtful, personalized assistance to help them make the most of their Sugarloaf experience.
- Assist guests in finding appropriate resolutions to concerns within established guidelines and manager direction.
- Handle challenging situations with patience, empathy, and professionalism, working to resolve concerns quickly and respectfully while maintaining a positive guest experience.
- Process guest transactions accurately and efficiently using the POS system, while maintaining accountability for all transactions.

**Qualifications**  

The ideal candidate will

- be friendly, level-headed, dependable, and takes pride in providing excellent guest service.
- have excellent communication and interpersonal skills, with the ability to remain calm, patient, and professional when handling challenging guest situations.
- be comfortable thinking on their feet, following established procedures, and providing excellent service in a fast-paced, busy environment.
- be comfortable learning and accurately communicating detailed information about Sugarloaf’s products, policies, tickets, passes, promotions, and events.
- be committed to creating a welcoming, positive experience for every guest.
- be flexible and able to work effectively as part of a team.

Must be available to work weekends and holidays throughout the winter season and be at least 18 years old with a high school diploma or equivalent.

**Sugarloaf Team Member Benefits include**:

- Free lift pass for skiing and/or riding
- Discounts at resort F&B and retail locations
- Discounted ski/snowboard lessons and rentals
- Access to Nordic trails and discounted equipment rentals at our Outdoor Center location
- Discounted passes at other Boyne and partner resorts
## Skills

- Printing
- Guest Experience Management
- Interpersonal Skills
- Empathy
- Communication
- Point Of Sale

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/sugarloaf-resort-services-representative-at-boyne-resorts-01a0d663-2759-7a6a-ba17-e783ecc5d3ac?utm_source=ai_markdown)

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