--- title: Strategic Communications Risk Manager at Google description: Google is hiring for the Strategic Communications Risk Manager role in Los Angeles, CA. See the full description and apply. type: job url: https://www.foundrole.com/jobs/strategic-communications-risk-manager-at-google-01a15370-8061-76e0-8372-f2054c05f0df date: 2026-11-15T01:26:44Z og_description: Join Google as Strategic Communications Risk Manager in Los Angeles, CA. Pays $111K–$159K per year. Requires 5+ years of experience. og_image: https://www.foundrole.com/og/9yi8g4.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | [Google](https://www.foundrole.com/companies/google?utm_source=ai_markdown) | | **Location** | Los Angeles, CA | | **Salary** | $111K/yr - $159K/yr | | **Posted** | Oct 19, 2026 | ## Is this job real? **Ghost job check:** A- · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** Google sponsors H-1B visas. It filed 9,179 H-1B petitions (FY2026 Q1 – FY2026 Q4). - **E-Verify:** No E-Verify enrollment on record for Google. ## Pay for similar jobs Most similar jobs pay $141,000 – $209,000 a year (median $173,000). ## Description YouTube’s Scaled Comms and Escalation team works 24/7 at the forefront of YouTube’s engagement, managing both public conversations and sensitive user interactions. We are the brand's voice on social and community channels, actively shaping public discourse, fostering community growth, and scaling support. Simultaneously, we protect brand reputation and user safety through direct outreach and expert escalation management for sensitive and security-related issues. At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together. Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $111000 - $159000 (USD) + 15% bonus target + equity + benefits Learn more about [benefits at Google](https://www.google.com/about/careers/applications/benefits/). - Manage social alerts and escalations, working closely with PR, Trust and Safety, Product, and Engineering teams to craft external communications and resolve issues. - Lead sensitive escalations by investigating and developing communication strategies to mitigate security and brand risks, completing post-incident reviews, and authoring Root-Cause Analysis documents to identify systemic issues. - Triage and respond to incidents, adhering to Service Level Agreements (SLAs) for sending external social communications and internal executive communications. - Drive continuous improvement by identifying opportunities for enhancing the user experience, external communications, and internal escalation protocols. - Act as a subject matter expert on YouTube, Creator, and Industry social media conversations. ### Minimum qualifications: - Bachelor's degree or equivalent practical experience. - 5 years of experience in a relevant field such as escalation management, crisis response, risk mitigation, or public (social) communications. ### Preferred qualifications: - Understanding the customer impact, and the ability to influence momentum of incident response across multiple teams. - Ability to keep up with a fast moving environment via effective prioritization and time management; and adapt to evolving business priorities. - Ability to work in on-call rotations and over weekends. - Proven ability to work successfully in cross-functional teams, including with senior stakeholders and executives. - Proven track record in crisis response and escalation management, with strong copywriting skills and a demonstrated ability to manage incidents under strict deadlines. - Ability to communicate in English fluently in order to interact with stakeholders. - Bachelor's degree or equivalent practical experience. - 5 years of experience in a relevant field such as escalation management, crisis response, risk mitigation, or public (social) communications. ## Skills - Escalation Management - Communication Strategies - Influencing - Trust and Safety - Copywriting - User Experience - Root Cause Analysis - Prioritization - Crisis Intervention - Continuous Improvement Process - Time Management - Incident Response - Post-Incident Review - Risk Mitigation - English - Communication ## Related - [More jobs at Google](https://www.foundrole.com/companies/google?utm_source=ai_markdown) - [Marketing & Growth jobs](https://www.foundrole.com/careers/marketing-and-growth?utm_source=ai_markdown)- [PR & Communications jobs](https://www.foundrole.com/careers/marketing-and-growth/pr-and-communications?utm_source=ai_markdown)- [Communications Specialist jobs](https://www.foundrole.com/careers/marketing-and-growth/pr-and-communications/communications-specialist?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [California](https://www.foundrole.com/locations/us/california?utm_source=ai_markdown) — 260756 jobs - [Los Angeles, CA](https://www.foundrole.com/locations/us/california/los-angeles?utm_source=ai_markdown) — 22325 jobs - [Technology, Information and Internet](https://www.foundrole.com/sectors/technology/technology-information-and-internet?utm_source=ai_markdown) — 11788 jobs - [Google](https://www.foundrole.com/companies/google?utm_source=ai_markdown) — 3839 jobs ## Related pages - [California](https://www.foundrole.com/locations/us/california?utm_source=ai_markdown) — 260756 jobs - [Los Angeles, CA](https://www.foundrole.com/locations/us/california/los-angeles?utm_source=ai_markdown) — 22325 jobs - [Technology, Information and Internet](https://www.foundrole.com/sectors/technology/technology-information-and-internet?utm_source=ai_markdown) — 11788 jobs - [Google](https://www.foundrole.com/companies/google?utm_source=ai_markdown) — 3839 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)