--- title: Sr. Director, IT, Global Operations at Smith+Nephew description: Smith+Nephew is hiring for the Sr. Director, IT, Global Operations role in Memphis, TN. See the full description and apply. type: job url: https://www.foundrole.com/jobs/sr-director-it-global-operations-at-smith-plus-nephew-01a1573a-ce52-7b91-8ace-8d4380fb18df date: 2026-11-15T01:26:44Z og_description: Join Smith+Nephew as Sr. Director, IT, Global Operations in Memphis, TN. Pays $186.2K–$305.7K per year. Full-time, hybrid role. og_image: https://www.foundrole.com/og/kmryps.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Smith+Nephew | | **Location** | Memphis, TN (Hybrid) | | **Salary** | $186.2K/yr - $305.7K/yr | | **Type** | Full Time | | **Posted** | Oct 19, 2026 | ## Is this job real? **Ghost job check:** A · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** Smith+Nephew sponsors H-1B visas. It filed 51 H-1B petitions (FY2026 Q1 – FY2026 Q4). - **E-Verify:** No E-Verify enrollment on record for Smith+Nephew. ## Pay for similar jobs Most similar jobs pay $214,000 – $249,000 a year (median $245,000). ## Description **Life Unlimited.** At Smith+Nephew we design and manufacture technology that takes the limits off living. IT Business Relationship Manager (BRM) serves as a strategic liaison between IT and Global Operations Leadership, Strategy and Advanced Manufacturing Engineering. **What will you be doing?** This individual will work closely with our Global operations for all business units, S&N Way To Win, Advanced Manufacturing Eng, Strategy and ESG to build strong partnerships, understand business needs, and develop a shared technology roadmap that aligns with the overall S&N strategy. As the primary IT point of contact, the BRM will help identify opportunities to improve processes through technology, manage the intake and prioritization of enhancement ideas, and guide initiatives from concept to delivery with support from the broader IT organization. The BRM is also accountable for managing system escalations and ensuring timely resolution of service disruptions, acting as a key player in maintaining operational excellence. **What will you need to be successful?** \- Ability to clearly articulate IT concepts to non-technical stakeholders \- Understanding of business operations, industry trends, and strategic planning \- Solid foundation in IT infrastructure, systems, and emerging technologies including IoT \- Proven experience building and maintaining strong stakeholder relationships \- Strong analytical skills \- 10+ years in IT or Supply Chain/Operations, with at least 5 years in Business Relationship or IT Program Leadership. \- Knowledge of network, server, and database systems \- Experience with ITIL frameworks \- Knowledge of ERP systems and integration **Education:** Bachelor's degree in IT, Supply Chain, Mfg Engineering, Business Administration or related (Master's preferred) **Travel:** less than 50% **You Unlimited.** - The anticipated base compensation range for this position is $186,250 - $305,688 USD annually. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, and geographic location. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. In addition to base pay, we offer competitive bonus and benefits, including medical, dental, and vision coverage, 401(k), tuition reimbursement, medical leave programs, parental leave, generous PTO, paid company holidays, 8 hours of volunteer time annually, and a variety of wellness offerings such as EAP. - **Inclusion + Belonging:** Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website - **Your Future:** 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement - **Work/Life Balance:** Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day - **Your Wellbeing:** Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program - **Flexibility:** Hybrid Work Model (For most professional roles) - **Training:** Hands-On, Team-Customized, Mentorship - **Extra Perks:** Discounts on fitness clubs, travel and more! Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. Stay connected by joining our [Talent Community](https://smithnephew.wd5.myworkdayjobs.com/External/page/4ba17039009510002b17ea5e89c40000). We're more than just a company - we're a community! Follow us on [L](https://www.linkedin.com/company/smith-&-nephew/)[inkedIn](https://www.linkedin.com/company/smith-&-nephew/) to see how we support and empower our employees and patients every day.   Check us out on [Glassdoor](https://www.glassdoor.com/Overview/Working-at-Smith-and-Nephew-EI_IE10233.11,27.htm) for a glimpse behind the scenes and a sneak peek into **You. Unlimited.**, life, culture, and benefits at S+N. Explore our [website](https://www.smith-nephew.com/en/) and learn more about our mission, our team, and the opportunities we offer.  ## Skills - Enterprise Resource Planning - Stakeholder Management - ICT Infrastructure - Analytical Skills - Database Management - ITIL - Operations - Strategic Planning - IT Infrastructure - Mentoring - Supply Chain - Leadership - Flexibility - Internet Of Things (IoT) ## Benefits - Financial Aid/Assistance - Mental Health - Health Insurance - Dental Insurance - Vision Insurance - Parental Leave - Paid Time Off (Pto) - Medical Leave - Floating Holidays - 401(k) Plans - Employee Stock Options (ESOs) - Child/Elder Care - Tax-Advantaged Accounts ## Related - [Technology & Software jobs](https://www.foundrole.com/careers/technology-and-software?utm_source=ai_markdown)- [IT Manager jobs](https://www.foundrole.com/careers/technology-and-software/it-managers?utm_source=ai_markdown)- [IT Director jobs](https://www.foundrole.com/careers/technology-and-software/it-managers/it-director?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Tennessee](https://www.foundrole.com/locations/us/tennessee?utm_source=ai_markdown) — 57446 jobs - [Medical Equipment Manufacturing](https://www.foundrole.com/sectors/healthcare/medical-equipment-manufacturing?utm_source=ai_markdown) — 46981 jobs - [Memphis, TN](https://www.foundrole.com/locations/us/tennessee/memphis?utm_source=ai_markdown) — 6341 jobs - [Smith+Nephew](https://www.foundrole.com/companies/smith-plus-nephew?utm_source=ai_markdown) — 391 jobs ## Related pages - [Tennessee](https://www.foundrole.com/locations/us/tennessee?utm_source=ai_markdown) — 57446 jobs - [Medical Equipment Manufacturing](https://www.foundrole.com/sectors/healthcare/medical-equipment-manufacturing?utm_source=ai_markdown) — 46981 jobs - [Memphis, TN](https://www.foundrole.com/locations/us/tennessee/memphis?utm_source=ai_markdown) — 6341 jobs - [Smith+Nephew](https://www.foundrole.com/companies/smith-plus-nephew?utm_source=ai_markdown) — 391 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)