--- title: Shipper Performance Coach, Domestic Shipper Experience description: Amazon is hiring for the Shipper Performance Coach, Domestic Shipper Experience role in Tempe, AZ. See the full description and apply. type: job url: https://www.foundrole.com/jobs/shipper-performance-coach-domestic-shipper-experience-at-amazon-01a0b3c7-1685-7c2b-8b71-9a2cbfcdf1e2 date: 2026-11-15T01:26:44Z og_description: Join Amazon as Shipper Performance Coach, Domestic Shipper Experience in Tempe, AZ. Pays $22.54–$29.18 per hour. Full-time role. og_image: https://www.foundrole.com/og/nb08h7.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | [Amazon](https://www.foundrole.com/companies/amazon?utm_source=ai_markdown) | | **Location** | Tempe, AZ | | **Salary** | $21.68/hr - $29.18/hr | | **Type** | Full Time | | **Posted** | Oct 14, 2026 | ## Is this job real? **Ghost job check:** B · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** Amazon sponsors H-1B visas. It filed 25,968 H-1B petitions (FY2026 Q1 – FY2026 Q4). - **E-Verify:** No E-Verify enrollment on record for Amazon. ## Pay for similar jobs Most similar jobs pay $49,000 – $54,000 a year (median $53,000). ## Description Amazon's Global Logistics team is looking for a detail-oriented and communicative Shipper Performance Coach to join our Shipper Support team. In this role, you'll help ensure freight moves smoothly into our fulfillment network by monitoring shipper performance, flagging transportation issues, and supporting vendors through established processes. This is a great opportunity for someone early in their career who is passionate about logistics, enjoys working with data, and thrives in a fast-paced environment. You'll gain hands-on experience in supply chain operations while building relationships with external partners Key job responsibilities \- Monitor daily inbound freight data and flag disruptions such as missed pickups or delayed shipments using established tools and dashboards \- Follow standard operating procedures to support the resolution of transportation issues in real time \- Maintain accurate daily logs on assigned shipper accounts, documenting interactions and performance trends \- Participate in weekly calls with assigned shippers to communicate performance updates and reinforce operational standards \- Assist with outreach to shippers regarding compliance concerns, escalating complex issues to senior team members as needed \- Compile and present routine performance data to support team reviews \- Support root cause identification for recurring transportation defects by gathering and organizing data A day in the life You will work on a team focused on resolving inbound transportation disruptions and ensuring freight flows smoothly into our fulfillment centers. Your day will involve analyzing data to identify root causes of missed pickups and dwelling ARNs, conducting direct outreach to shippers with varying operational capabilities to resolve issues and coach them toward operational improvements. About the team The Shipper Support team is part of Amazon's Global Logistics Shipper Experience organization, dedicated to ensuring seamless inbound freight operations across our domestic first mile supply chain network. Our team combines data analysis, direct shipper engagement, and process improvement expertise to detect, prevent, and resolve transportation disruptions before they impact our customers. We foster a culture of continuous learning and innovation, where team members are encouraged to dive deep into problems and develop creative solutions to emerging challenges. As we grow, we're building scalable processes and tools that will shape the future of shipper support at Amazon. ## Basic Qualifications \- High school or equivalent diploma \- Work 40 hours/week, and overtime as required \- Are 18 years of age or older \- 3+ years of Microsoft Office products and applications experience, or experience in Logistics, Distribution or Fulfillment processes ## Preferred Qualifications \- Bachelor's degree in business, logistics, supply chain management, or a related field \- 2+ years of customer support experience, or experience in leadership or account management positions \- Experience with tools/systems to analyze data including Excel, Access, SQL or other data management systems \- Experience in transportation and supply chain \- Experience managing competing priorities and using metrics to drive business decisions Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at . USA, AZ, Tempe - 21.68 - 29.18 USD hourly ## Skills - Order Fulfillment - Customer Support - Microsoft Excel - Data Management - Account Management - Logistics - SQL - Supply Chain Management - Supply Chain - Infor Supply Chain Management - Microsoft Office - Leadership - Customer Service ## Benefits - Mental Health - 401(k) Plans ## Related - [More jobs at Amazon](https://www.foundrole.com/companies/amazon?utm_source=ai_markdown) - [Logistics & Transportation jobs](https://www.foundrole.com/careers/logistics-and-transportation?utm_source=ai_markdown)- [Freight & Shipping jobs](https://www.foundrole.com/careers/logistics-and-transportation/freight-and-shipping?utm_source=ai_markdown)- [Cargo Coordinator / Freight Forwarder jobs](https://www.foundrole.com/careers/logistics-and-transportation/freight-and-shipping/cargo-coordinator-freight-forwarder?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Internet Marketplace Platforms](https://www.foundrole.com/sectors/technology/internet-marketplace-platforms?utm_source=ai_markdown) — 63042 jobs - [Arizona](https://www.foundrole.com/locations/us/arizona?utm_source=ai_markdown) — 55594 jobs - [Amazon](https://www.foundrole.com/companies/amazon?utm_source=ai_markdown) — 20341 jobs - [Tempe, AZ](https://www.foundrole.com/locations/us/arizona/tempe?utm_source=ai_markdown) — 3955 jobs ## Related pages - [Internet Marketplace Platforms](https://www.foundrole.com/sectors/technology/internet-marketplace-platforms?utm_source=ai_markdown) — 63042 jobs - [Arizona](https://www.foundrole.com/locations/us/arizona?utm_source=ai_markdown) — 55594 jobs - [Amazon](https://www.foundrole.com/companies/amazon?utm_source=ai_markdown) — 20341 jobs - [Tempe, AZ](https://www.foundrole.com/locations/us/arizona/tempe?utm_source=ai_markdown) — 3955 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)