--- title: Remote ServiceNow Engagement Lead at CRI Advantage description: CRI Advantage is hiring for the ServiceNow Engagement Lead role. Pays $155K–$185K per year. See the full description and apply. type: job url: https://www.foundrole.com/jobs/servicenow-engagement-lead-at-cri-advantage-01a15cab-a646-7cd8-98fa-d4cdd8ce756d date: 2026-11-15T01:26:44Z og_description: Join CRI Advantage as ServiceNow Engagement Lead. Pays $155K–$185K per year. Full-time, remote role. og_image: https://www.foundrole.com/og/w7aj98.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | CRI Advantage | | **Location** | Remote | | **Salary** | $155K/yr - $185K/yr | | **Type** | Full Time | | **Posted** | Oct 20, 2026 | ## Remote check **Fully remote: passed our check.** The role itself is remote, with no recurring office days, travel under 10%, no on-site duties and no end date on the remote setup. - "Location: Remote (U.S.-Based)" **Where you can work from:** United States ## Is this job real? **Ghost job check:** A- · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for CRI Advantage. - **E-Verify:** No E-Verify enrollment on record for CRI Advantage. ## Pay for similar jobs Most similar jobs pay $118,000 – $152,000 a year (median $132,000). ## Description Location: Remote (U.S.-Based) Employment Type: Full-Time Citizenship: U.S. Citizenship Required --- Overview CRI Advantage is seeking an experienced ServiceNow Engagement Lead to support our growing ServiceNow practice, delivering solutions across ITSM, CSM, ITOM, and SPM. This role is highly client-facing and requires a strong technical leader who can guide solution design, lead stakeholder discussions, and drive successful delivery across complex implementations. As a three-year ServiceNow Partner, CRI continues to expand its footprint by delivering high-quality, scalable solutions across public and private sector clients. --- Responsibilities - Lead technical delivery across ServiceNow implementations - Facilitate client-facing workshops, solution discussions, and design sessions - Partner with project managers, business analysts, and stakeholders - Guide development teams through Agile delivery (sprints, backlog, releases) - Design and configure workflows, automation, dashboards, and integrations - Support pre-sales efforts including demos and proof-of-concepts - Deliver training and documentation to clients - Ensure alignment with platform best practices and business objectives --- Required Qualifications - 8+ years of ServiceNow implementation, development, or administration experience - Demonstrated experience leading technical teams and engagements - Hands-on experience with ITSM, CSM, ITOM, and/or SPM - Strong ServiceNow development/configuration experience (JavaScript, workflows, UI policies, integrations) - Experience with REST, SOAP, and JSON integrations - Strong understanding of ITIL and Agile/Scrum --- Certifications (Required - Must Be Active) - ServiceNow Certified System Administrator (CSA) - At least one (1) Certified Implementation Specialist (CIS) certification - Certified Application Developer (CAD) Candidates must have active certifications to be considered. --- Communication Requirement - Must be able to clearly and confidently lead client-facing meetings, workshops, and presentations in English ## Skills - Technical Delivery Management - Certified Application Developer - IT Service Management - Operations Management - ServiceNow - Presentations - Backlog Management - Agile Methodology - Automation - Pre-Sales - ITIL - Presentation Skills - Computer-Aided Design - Certified System Administrator - English - Scrum (Software Development) - JSON - JavaScript - User Interface Design - SOAP - Proof of Concept Development - Agile/Scrum ## Related - [Technology & Software jobs](https://www.foundrole.com/careers/technology-and-software?utm_source=ai_markdown)- [ERP & Enterprise Systems jobs](https://www.foundrole.com/careers/technology-and-software/erp-and-enterprise-systems?utm_source=ai_markdown)- [Salesforce / ServiceNow Developer jobs](https://www.foundrole.com/careers/technology-and-software/erp-and-enterprise-systems/salesforce-servicenow-developer?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [IT Services and Consulting](https://www.foundrole.com/sectors/technology/it-services-and-consulting?utm_source=ai_markdown) — 150241 jobs - [Idaho](https://www.foundrole.com/locations/us/idaho?utm_source=ai_markdown) — 12924 jobs - [Idaho Falls, ID](https://www.foundrole.com/locations/us/idaho/idaho-falls?utm_source=ai_markdown) — 690 jobs ## Related pages - [IT Services and Consulting](https://www.foundrole.com/sectors/technology/it-services-and-consulting?utm_source=ai_markdown) — 150241 jobs - [Idaho](https://www.foundrole.com/locations/us/idaho?utm_source=ai_markdown) — 12924 jobs - [Idaho Falls, ID](https://www.foundrole.com/locations/us/idaho/idaho-falls?utm_source=ai_markdown) — 690 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)