--- title: Service Advisor at Swickard Auto Group in Edmonds, WA description: Swickard Auto Group is hiring for the Service Advisor role in Edmonds, WA. Pays $50K–$120K per year. See the full description and apply. type: job url: https://www.foundrole.com/jobs/service-advisor-at-swickard-auto-group-01a137bf-5f8f-78b8-854a-c1a645320173 date: 2026-10-14T00:20:34Z og_description: Join Swickard Auto Group as Service Advisor in Edmonds, WA. Pays $50K–$120K per year. Full-time role. Requires 2+ years of experience. og_image: https://www.foundrole.com/og/mze435.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | [Swickard Auto Group](https://www.foundrole.com/companies/swickard-auto-group?utm_source=ai_markdown) | | **Location** | Edmonds, WA | | **Salary** | $50K/yr - $120K/yr | | **Type** | Full Time | | **Posted** | Oct 13, 2026 | ## Description **Edmonds, WA | Toyota | Japanese brand | Service advisor | 2+ years experience required | Fixed ops | RO | CSI | Pacific Northwest | Snohomish County | Veterans encouraged to apply | $50,000 - $120,000+ OTE** **IS THIS YOU?** • You have 2+ years of service advisor experience, a consistent CSI record, and a pipeline of returning guests who ask for you by name -- because you set accurate expectations, follow through without being reminded, and make every service visit feel straightforward • You're ready to bring that standard to a high-volume Snohomish County Toyota store where Toyota's loyal ownership community rewards the advisor who takes genuine care of them -- visit after visit, vehicle after vehicle **WHO WE ARE** Swickard Toyota in Edmonds is part of Swickard Auto Group, a hospitality company in the retail automotive space built on one idea -- be the favorite of our guests, our employees, and our manufacturing partners. We operate 40+ dealerships across the West Coast, Alaska, and Hawaii, and whether you're in Edmonds or Anchorage, the standard is the same. Do right by people, every time. **WHAT YOU'LL DO** • Manage a full repair order load from write-up through vehicle return -- setting accurate expectations on timeline, cost, and scope and following through on every commitment without exception • Communicate multi-point inspection findings to guests clearly and honestly -- presenting additional service recommendations that protect their vehicle without pressure or oversell • Coordinate with technicians and parts throughout the repair process to keep workflow moving and guests informed of any changes in scope or timing • Build and maintain a returning guest book through consistent follow-up, proactive scheduling reminders, and the kind of service experience that makes guests ask for you specifically • Handle guest concerns and escalations with composure and a solution-first approach -- resolving issues before they become complaints • Maintain accurate repair order documentation and DMS records throughout every transaction **WHAT WE'RE LOOKING FOR** • 2+ years of service advisor experience at a franchised dealership -- required • Toyota or Japanese brand experience strongly preferred -- familiarity with Toyota's service culture, ToyotaCare programs, and the brand's high-retention ownership base is a meaningful advantage in this market • A demonstrable CSI record -- guests who return to you specifically and a track record of clean, honest repair order communication • Strong RO management skills -- able to carry a full advisor load accurately and efficiently without dropping commitments • Prior DMS experience preferred -- familiarity with platforms such as CDK, Reynolds & Reynolds, DealerSocket, Tekion, or equivalent • Valid driver's license with a clean driving record **WHAT WE OFFER** • **OTE of $50,000 - $120,000+/yr** • Paid Toyota manufacturer and product training • Medical, dental, and vision insurance • Life insurance and supplemental coverage options • Paid time off and paid holidays • Clear career path -- strong advisors grow into service drive manager and service management roles at Swickard • Employee vehicle purchase and service discounts **WHY SWICKARD TOYOTA** • Toyota's Snohomish County ownership community is one of the most loyalty-driven in the Pacific Northwest -- guests return on schedule, refer their family and neighbors, and stay with the advisors who take care of them. An experienced advisor who earns that loyalty builds a book that sustains top-of-range earnings without starting from scratch every month • A family-oriented Edmonds community where word of mouth travels fast and an advisor's reputation for honest, reliable service is a genuine competitive advantage that compounds over time • Toyota's broad model range -- sedans, trucks, SUVs, hybrids, and a growing EV lineup -- means varied and engaging guest interactions across a wide cross-section of the Snohomish County market • Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry • Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- describe exactly what an experienced Service Advisor does at their best in every guest interaction If you're an experienced service advisor with a proven CSI record, a returning guest base, and the discipline to follow through on every commitment -- apply. ## Skills - Escalation Management - Japanese - Inspection - Driver's License - Composure - Presentation Skills - AWS Cloud Development Kit (Cdk) - Driving - Service Advisor - Communication ## Benefits - Paid Time Off (Pto) - Vision Insurance - Life Insurance - Dental Insurance - Health Insurance ## Related - [More jobs at Swickard Auto Group](https://www.foundrole.com/companies/swickard-auto-group?utm_source=ai_markdown) - [Maintenance, Installation & Repair jobs](https://www.foundrole.com/careers/maintenance-installation-and-repair?utm_source=ai_markdown)- [Automotive & Vehicle Repair jobs](https://www.foundrole.com/careers/maintenance-installation-and-repair/automotive-and-vehicle-repair?utm_source=ai_markdown)- [Automotive Service Advisor jobs](https://www.foundrole.com/careers/maintenance-installation-and-repair/automotive-and-vehicle-repair/automotive-service-advisor?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Retail Motor Vehicles](https://www.foundrole.com/sectors/retail-and-wholesale/retail-motor-vehicles?utm_source=ai_markdown) — 74750 jobs - [Washington](https://www.foundrole.com/locations/us/washington?utm_source=ai_markdown) — 63399 jobs - [Swickard Auto Group](https://www.foundrole.com/companies/swickard-auto-group?utm_source=ai_markdown) — 194 jobs ## Related pages - [Retail Motor Vehicles](https://www.foundrole.com/sectors/retail-and-wholesale/retail-motor-vehicles?utm_source=ai_markdown) — 74750 jobs - [Washington](https://www.foundrole.com/locations/us/washington?utm_source=ai_markdown) — 63399 jobs - [Swickard Auto Group](https://www.foundrole.com/companies/swickard-auto-group?utm_source=ai_markdown) — 194 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)