--- title: Service Advisor at Swickard Auto Group description: Swickard Auto Group is hiring for the Service Advisor role in Thousand Oaks, CA. Pays $50K–$120K per year. See the full description and apply. type: job url: https://www.foundrole.com/jobs/service-advisor-at-swickard-auto-group-01a0fef3-a334-7b12-8d2a-462243485d6b date: 2026-10-03T00:18:12Z og_description: Join Swickard Auto Group as Service Advisor in Thousand Oaks, CA. Pays $50K–$120K per year. Full-time role. og_image: https://www.foundrole.com/og/m0co05.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Swickard Auto Group | | **Location** | Thousand Oaks, CA | | **Salary** | $50K/yr - $120K/yr | | **Type** | Full Time | | **Posted** | Oct 02, 2026 | ## Description **Thousand Oaks, CA | Mercedes-Benz | Luxury European brand | 1+ year preferred | Hospitality experience welcome | Sales experience welcome | Fixed ops | Southern California | Ventura County | Conejo Valley | Veterans encouraged to apply | $50,000 - $120,000+ OTE** **IS THIS YOU?** • You earn guest trust through clear communication, honest recommendations, and following through on every commitment -- a Mercedes-Benz owner who brings their vehicle to you leaves the visit feeling genuinely taken care of, not processed • You have service advisor, hospitality, or strong guest-facing experience and you're ready to bring that foundation to a luxury Southern California store where the ownership community is loyal, the standard is high, and the earning potential reflects it • You want to build a high-earning advisory career in a Conejo Valley market where MB owners return consistently, refer the people they know, and reward the advisor who treats their time and their vehicle with real respect **WHO WE ARE** Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: **do right by people, every time.** Mercedes-Benz of Thousand Oaks serves a loyal, high-expectation ownership community in the Conejo Valley -- one of Southern California's most affluent and family-oriented markets. Mercedes-Benz owners here are brand-loyal, attentive to quality, and deeply aware of how they're treated in the service lane. The advisor who earns their trust through honest communication and consistent follow-through builds relationships that generate real and compounding income over time. Mercedes-Benz experience is a plus, but the right background from luxury hospitality or consultative sales transfers directly to this guest profile. **WHAT YOU'LL DO** • Serve as the primary point of contact for guests throughout the service process -- from write-up through vehicle return • Translate technical repair findings on Mercedes-Benz's sophisticated platform into clear, confident guest communication that earns authorization through honest recommendations • Build precise estimates, commit to realistic timelines, and follow through on every promise made • Coordinate with technicians and parts to keep repair workflows moving efficiently and on schedule • Identify and present additional service recommendations that protect guest safety and vehicle performance • Deliver a consistent, professional Mercedes-Benz-standard guest experience that keeps Conejo Valley owners returning to this store • Maintain accurate records in the DMS and uphold all documentation and compliance standards **WHAT WE'RE LOOKING FOR** • 1+ year of service advisor, hospitality, or guest-facing sales experience preferred -- candidates from luxury hospitality, high-end retail, or comparable backgrounds encouraged to apply • Mercedes-Benz or luxury European brand service experience a strong plus -- familiarity with the platform and the ownership profile accelerates effectiveness from day one • Clear, composed communicator -- Thousand Oaks MB guests are high-expectation and the advisor who earns their loyalty does so through preparation, consistency, and honest follow-through • Highly organized with strong attention to detail -- accurate estimates and realistic timelines are non-negotiable at this level • Self-motivated with a genuine drive to build a long-term book of returning luxury guests • Comfortable with DMS platforms or quick to learn them • Valid driver's license with a clean driving record **WHAT WE OFFER** • **OTE of $50,000 - $120,000+/yr** • Paid Mercedes-Benz manufacturer and product training • Medical, dental, and vision insurance • Life insurance and supplemental coverage options • Paid time off and paid holidays • Clear career path -- strong advisors grow into senior advisor and service management roles at Swickard • Employee vehicle purchase and service discounts **WHY MERCEDES-BENZ OF THOUSAND OAKS** • The Conejo Valley is one of Southern California's most loyalty-driven luxury markets -- MB owners here return on schedule, refer their neighbors and colleagues, and stay with the advisors who communicate honestly and follow through without exception • Thousand Oaks' family-oriented, community-connected character means word of mouth travels fast -- the advisor who builds a reputation for genuine care here earns a self-sustaining book of returning guests faster than in an anonymous metro market • Mercedes-Benz's technically sophisticated and rapidly evolving platform -- including a growing EQ electric lineup -- means the advisor who develops real product knowledge builds expertise that makes every guest conversation more valuable • Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry • Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- describe exactly what a great Service Advisor does in every guest interaction If you're a guest-first communicator ready to build a high-earning advisory career at a well-run Conejo Valley Mercedes-Benz store where the ownership community is loyal, the standard is high, and honest follow-through earns relationships that compound over time -- apply. ## Skills - Self-Motivation - Guest Experience Management - Driver's License - Attention to Detail - Organizational Skills - Driving - Service Advisor - Communication - Sales - Customer Service ## Benefits - Health Insurance - Dental Insurance - Vision Insurance - Life Insurance - Paid Time Off (Pto) ## How to Apply [Apply for this position](https://www.foundrole.com/jobs/service-advisor-at-swickard-auto-group-01a0fef3-a334-7b12-8d2a-462243485d6b?utm_source=ai_markdown) ## Related - [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Related pages - [California](https://www.foundrole.com/locations/us/california?utm_source=ai_markdown) — 169731 jobs - [Motor Vehicle Manufacturing](https://www.foundrole.com/sectors/manufacturing/motor-vehicle-manufacturing?utm_source=ai_markdown) — 21292 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by state and city](https://www.foundrole.com/locations?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)