--- title: Senior Learning & Development Specialist description: Austin Telco Federal Credit Union is hiring for the Senior Learning & Development Specialist role. See the full description and apply. type: job url: https://www.foundrole.com/jobs/senior-learning-and-development-specialist-at-austin-telco-federal-credit-union-01a0dadd-cd51-76f3-ab77-cc1b645e0df1 date: 2026-09-28T04:19:09Z og_description: Join Austin Telco Federal Credit Union as Senior Learning & Development Specialist in Austin, TX. Pays $70K–$87.5K per year. og_image: https://www.foundrole.com/og/7dcmkj.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Austin Telco Federal Credit Union | | **Location** | Austin, TX | | **Salary** | $70K/yr - $87.5K/yr | | **Type** | Full Time | | **Posted** | Sep 22, 2026 | ## Description **Senior Learning & Development Specialist | Location:** 11149 Research Blvd, Austin, TX, 78759**| Schedule:** Monday- Friday: 7:30AM-4:00PM **| Salary Range:** $70,000-$87,500 **| FLSA Status:** Exempt At **Austin Telco Federal Credit Union**, we’re dedicated to making a positive impact on our members, our community, and each other. We’re looking for a **Senior Learning & Development Specialist** with strong instructional design experience and **hands-on expertise with Articulate Rise and Articulate Storyline** to create engaging learning experiences and support employee development. ## **What You'll Do** ### **Learning & Development** - Independently lead and manage learning and development projects from needs assessment through implementation, evaluation, and continuous improvement. - Partner with department leaders and stakeholders to identify performance gaps, learning opportunities, and development needs across the organization. - Design, develop, and deliver high-quality learning solutions, including instructor-led training, virtual learning, blended learning, e-learning, job aids, and performance support materials. - Serve as a subject matter resource for instructional design, adult learning principles, facilitation techniques, and learning technologies. - Facilitate complex training programs and presentations for employees, leaders, and cross-functional teams. - Collaborate with subject matter experts to translate technical and operational content into engaging and effective learning experiences. - Evaluate training effectiveness through participant feedback, knowledge assessments, performance metrics, and business outcomes, making recommendations for improvement as needed. - Consult with managers and department leaders regarding employee development strategies and learning solutions. - Establish credibility with learners by demonstrating expertise, providing relevant examples, and connecting learning content to business objectives and job performance. - Analyze emerging learning and development trends and recommend innovative solutions to enhance organizational learning programs. ### **Project Leadership & Learning Technologies** - Provide project leadership for department-wide initiatives by coordinating timelines, deliverables, stakeholder communication, and implementation activities. - Support the administration and optimization of Learning Management Systems (LMS) and other learning technologies. - Create and maintain training manuals, procedure guides, multimedia resources, facilitator guides, and other instructional materials. - Perform work with a high degree of independence, exercising sound judgment and decision-making authority within established guidelines. - Handle complex assignments and escalated learning-related challenges while supporting team success and organizational objectives. ### **Leadership & Mentoring** - Mentor and support Learning & Development Specialists by providing guidance, coaching, feedback, and sharing best practices. - Assist with onboarding and development of new Learning & Development team members. - Serve as a mentor and knowledge resource for Learning & Development Specialists. - Provide guidance and support on project execution, facilitation techniques, instructional design, and stakeholder management. - Model professionalism, collaboration, accountability, and continuous learning. - Assist in onboarding and developing new department team members. - Share best practices, lessons learned, and innovative approaches to improve team effectiveness. - Support department initiatives and contribute to the overall success of the Learning & Development function ### **Organizational Support** - Must hold a valid driver's license and be able to operate a motor vehicle for travel to branches as necessary. - Must effectively carry out the essential duties and responsibilities of this position in a manner that consistently demonstrates a commitment to Austin Telco's mission and values of Respect, Empathy, Service, Integrity, and Cooperation. - Performs other duties as assigned by the Learning & Development Manager. ## **What You Bring** - Bachelor's degree in human resources, Organizational Development, Education, Business, or a related field, or an equivalent combination of education, training, and relevant professional experience. Relevant work experience demonstrating progressively increasing responsibility in learning and development may be considered in lieu of a degree. - Minimum of **5-7 years** of experience in learning and development, training facilitation, instructional design, organizational development, or a related field. Internal candidates may be considered for advancement without meeting the stated years-of-experience requirement if they demonstrate sustained high performance, documented mastery of skills and competencies in their current role, and consistent readiness to successfully perform the responsibilities of the position. - ***Extensive experience developing training solutions using learning technologies, learning management systems, and the full Articulate 360 suite, including advanced proficiency with Articulate Storyline and Articulate Rise.*** - Demonstrated experience independently leading complex training or organizational learning projects. - Strong understanding of adult learning theory, instructional design methodologies, and performance improvement principles. - Advanced facilitation and presentation skills with the ability to engage diverse audiences and adapt delivery methods as needed. - Excellent verbal, written, interpersonal, and consulting skills. - Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously. - Experience developing training materials using learning technologies, e-learning authoring tools, and learning management systems. - Ability to build collaborative relationships and influence stakeholders at all organizational levels. - Strong analytical and problem-solving skills with the ability to assess learning needs and measure training effectiveness. - Ability to exercise sound judgment and work independently with minimal supervision. ### **Preferred Experience** - 5+ years of financial institution or credit union experience. - Professional certification such as Certified Professional in Talent Development (CPTD) or ATD Associate Professional in Talent Development - Experience with Learning Management System administration and reporting. - Experience mentoring, coaching, or developing peers and colleagues. ## **Why You'll Love Working Here** We’re more than a credit union — we’re a community. At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first. - **Comprehensive Benefits:** Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more - **Paid Time Off:** Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones - **Retirement Plans:** 401(k) with company match and a pension plan - **Community Engagement:** Volunteer opportunities and credit union-sponsored events - A supportive, mission-driven culture that values respect, empathy, service, integrity, and cooperation ## **Additional Requirements** - Good credit standing (verified prior to interview) - Successful background check and drug screening upon offer ## **Equal Opportunity Employer** We celebrate diversity and are committed to creating an inclusive environment for all employees. ## Skills - Project Management - Articulate Storyline - E-learning - Stakeholder Management - Influencing - Decision Making - Training And Development - Blended Learning - Performance Measurement - Problem Solving - Certified Professional in Talent Development - Deployment Strategy - Interpersonal Skills - Performance Improvement - Adult Education - Learning Management Systems - Driver's License - Project Execution - Stakeholder Communications - Job Aids Development - Mentoring - Presentation Skills - Coordinating - Instructional Design - Human Resources - eLearning Authoring Tools - Organizational Skills - Associate Professional in Talent Development - Organizational Development - Articulate Rise - Articulate 360 - Demonstration Skills - Coaching ## Benefits - Professional Development - Health Insurance - Dental Insurance - Vision Insurance - Disability Insurance - Life Insurance - Paid Time Off (Pto) - Sick Leave - 401(k) Plans - Other Retirement and Savings ## How to Apply [Apply for this position](https://www.foundrole.com/jobs/senior-learning-and-development-specialist-at-austin-telco-federal-credit-union-01a0dadd-cd51-76f3-ab77-cc1b645e0df1?utm_source=ai_markdown) ## Related - [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown)