--- title: Senior Help Desk System Engineer at BAE Systems description: BAE Systems is hiring for the Senior Help Desk System Engineer role in Clearfield, UT. Full-time role. See the full description and apply. type: job url: https://www.foundrole.com/jobs/senior-help-desk-system-engineer-at-bae-systems-01a1c20a-8ae7-7188-8900-fe7829cbbb82 date: 2026-11-10T01:16:24Z og_description: Join BAE Systems as Senior Help Desk System Engineer in Clearfield, UT. Pays $88.2K–$149.9K per year. Full-time role. og_image: https://www.foundrole.com/og/b0vuop.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | [BAE Systems](https://www.foundrole.com/companies/bae-systems?utm_source=ai_markdown) | | **Location** | Clearfield, UT | | **Salary** | $88.2K/yr - $149.9K/yr | | **Type** | Full Time | | **Posted** | Nov 09, 2026 | ## Is this job real? **Ghost job check:** A · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** BAE Systems sponsors H-1B visas. It filed 3 H-1B petitions (FY2025 Q4 – FY2026 Q3). - **E-Verify:** No E-Verify enrollment on record for BAE Systems. ## Pay for similar jobs Most similar jobs pay $101,000 – $147,000 a year (median $117,000). ## Description **Job Description** **About BAE Systems** Recognized annually as a Top Workplace in Utah consecutively since 2018, employees at BAE Systems enjoy an exceptional work culture, employment stability, growth opportunities, and job satisfaction knowing they are helping to protect the country through the development of the most technological advancements in our nation’s history. Our work culture thrives on hard work, innovation, diversity, equity, and inclusion. **About This Job** Air and Space Force Solutions, a business unit within BAE Systems, has an opening at our Hill Air Force Base, Utah location for a Senior Help Desk System role. The selected candidate will join our Information Services team and have an important role in supporting our mission of Strategic Deterrence through continual improvement and innovation. The position will have the following duties and responsibilities: - Resolve technical problems in a call center/help desk environment - Work with internal and external users and organizations to support customer user-level requirements, including resolving end-user support requests, and researching and deploying advanced technologies - Resolve access requests for user accounts and other desktop support functions - Where possible, use automated tools and scripts to improve efficiency and accuracy - Provide technical assistance, training and system documentation for users to promote efficient operation of applications - Perform other duties as assigned **What’s In It For You** - Competitive wages - Medical - Dental - 401k - Paid time off - Work/life balance - Career development - Tuition reimbursement - Mentorship opportunities - Rewards & recognition **Work Location** Hill Air Force Base, Utah **Travel** <10% **US Citizenship Required** *Pursuant to a government contract, this specific position requires US citizenship* **Clearance Requirement** The applicant must be able to obtain and maintain a Secret clearance. An active Secret clearance is preferred but not required to start. #ASFS **Required Education, Experience, & Skills** **Required degree and years of relevant experience for this position are as follows:** - High School Diploma with 11+ years of relevant experience, or - BS/BA Degree and 7+ years of relevant experience, or - MS/MA Degree and 5+ years of relevant experience - Experience working on a Service Desk or Help Desk team, with demonstrated excellence in customer service **US Citizenship Required** *Pursuant to a government contract, this specific position requires US citizenship.* **Clearance Requirement** The applicant must be able to obtain and maintain a Secret clearance. An active Secret clearance is preferred but not required to start.**Preferred Education, Experience, & Skills** **Preferred Education, Experience, & Skills:** - Bachelor's degree in a technical field - Experience with Atlassian Jira and Confluence - Experience supporting a DoD customer - Experience working on a Service Desk or Help Desk team, with demonstrated excellence in customer service **Pay Information** Full-Time Salary Range: $88189 - $149922 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. **About BAE Systems, Inc.**BAE Systems, Inc. is a defense, aerospace, and security company headquartered in Falls Church, Virginia, with more than 40,000 employees worldwide. We serve, supply, and protect those who protect us. As one of the most geographically diverse international defense companies, we deliver a full range of products and services spanning air, land, maritime, space, and cyber, including advanced electronics, intelligence solutions, and dedicated customer support. Our culture is performance-driven and values-led, built on curiosity, creativity, and collaboration. Purpose isn't a tagline here. It's what drives us. We're developing breakthrough technologies that defend national security and make a lasting impact on our communities and our planet. When you join BAE Systems, you're not just building a career. You're contributing to a mission that truly matters. This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified. ## Skills - Atlassian Confluence - Calendar Management - End User Support - Secret Security Clearance - JIRA - Service Desk Support - Technical Documentation - Customer Service ## Benefits - Financial Aid/Assistance - Professional Development - Mental Health - Health Insurance - Dental Insurance - Vision Insurance - Life Insurance - Legal Services - Employee Programs - Paid Time Off (Pto) - Sick Leave - 401(k) Plans - Pet Insurance ## Related - [More jobs at BAE Systems](https://www.foundrole.com/companies/bae-systems?utm_source=ai_markdown) - [Technology & Software jobs](https://www.foundrole.com/careers/technology-and-software?utm_source=ai_markdown)- [Network & Systems Administration jobs](https://www.foundrole.com/careers/technology-and-software/network-and-systems-administration?utm_source=ai_markdown)- [IT Infrastructure Support Engineer jobs](https://www.foundrole.com/careers/technology-and-software/network-and-systems-administration/it-infrastructure-support-engineer?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Defense and Space](https://www.foundrole.com/sectors/aerospace-and-defense/defense-and-space?utm_source=ai_markdown) — 69648 jobs - [Utah](https://www.foundrole.com/locations/us/utah?utm_source=ai_markdown) — 26551 jobs - [BAE Systems](https://www.foundrole.com/companies/bae-systems?utm_source=ai_markdown) — 4788 jobs - [Clearfield, UT](https://www.foundrole.com/locations/us/utah/clearfield?utm_source=ai_markdown) — 282 jobs ## Related pages - [Defense and Space](https://www.foundrole.com/sectors/aerospace-and-defense/defense-and-space?utm_source=ai_markdown) — 69648 jobs - [Utah](https://www.foundrole.com/locations/us/utah?utm_source=ai_markdown) — 26551 jobs - [BAE Systems](https://www.foundrole.com/companies/bae-systems?utm_source=ai_markdown) — 4788 jobs - [Clearfield, UT](https://www.foundrole.com/locations/us/utah/clearfield?utm_source=ai_markdown) — 282 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)