--- title: Senior CSOC Support Engineer at GovCIO description: GovCIO is hiring for the Senior CSOC Support Engineer role in Colorado Springs, CO. On-site role. See the full description and apply. type: job url: https://www.foundrole.com/jobs/senior-csoc-support-engineer-at-govcio-01a0f154-deb1-7362-be5c-31f8a78b04e7 date: 2026-11-15T01:26:44Z og_description: Join GovCIO as Senior CSOC Support Engineer in Colorado Springs, CO. Pays $94.2K–$145K per year. On-site role. og_image: https://www.foundrole.com/og/yd8kut.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | [GovCIO](https://www.foundrole.com/companies/govcio?utm_source=ai_markdown) | | **Location** | Colorado Springs, CO | | **Salary** | $94.2K/yr - $145K/yr | | **Type** | Full Time | | **Posted** | Sep 25, 2026 | ## Is this job real? **Ghost job check:** C · Some flags. Mostly fine, a few things to check. ## Visa sponsorship - **H-1B:** GovCIO sponsors H-1B visas. It filed 1 H-1B petition (FY2026 Q1 – FY2026 Q4). - **E-Verify:** No E-Verify enrollment on record for GovCIO. ## Pay for similar jobs Most similar jobs pay $85,000 – $141,000 a year (median $121,000). ## Description GovCIO is currently hiring for a Senior CSOC Support Engineer in Colorado Springs, CO. **Responsibilities** - Provides technical and management leadership for major IT field support services for CSOC classified systems, establishing goals and plans that meet project objectives - Directs and controls all international field support activities, having overall responsibility for management, methods, and staffing to ensure technical requirements are met - Oversees technical support to federal, contractor, and detail employees using TSA Systems, ensuring appropriate staffing resources - Ensure support engineers complete mandatory and job-related training - Directs specific IT Field Services tasks, including deskside support, mobility support, deployment services, Operations and Maintenance (O&M), asset management inventory assistance, and video conferencing and A/V O&M, and local on-site cabling **Qualifications** - High School with 9+ years of IT customer support engineering experience (or commensurate experience) - 6 years experience in IT support - Holds appropriate personnel clearance levels to gain access to classified systems - Possesses expert-level IT field support and leadership skills, enabling the management and direction of complex service request fulfillment and network/computer systems administration across multiple operating systems - Demonstrates advanced proficiency in mobile device support, intricate desk-side tasks, and deployment strategies - Possesses the ability to provide comprehensive IT support for TSA staff at International locations - Exhibits leadership in evaluating service performance, actively managing and documenting tickets, ensuring high-quality resolution, system optimization, and recommending significant changes for overall service delivery - Skilled at applying lessons learned for the refinement of Knowledge Base (KB) articles in support of continuous process improvement - Demonstrates exceptional interpersonal and communication skills, strategic thinking for technology assignments, applies advanced troubleshooting expertise, and demonstrates strong leadership to ensure high-quality resolution and system optimization across multiple tasks - Clearance Required: Ability to maintain a Public Trust clearance **Posted Salary Range** USD $94,150.00 - USD $145,000.00 /Yr. ## Skills - Mobility Support - Mobile Device Management - Technical Support - Order Fulfillment - System Administration - Cabling - Customer Support - Software Deployment - Deployment Strategy - Interpersonal Skills - Process Improvement - Video Conferencing - Strategic Thinking - Operations and Maintenance - Service Delivery - Audio/Visual Systems - Asset Management - SAP Field Service Management - Leadership - Inventory Management - Field Service - IT Support - Communication - Lessons Learned Analysis - Customer Service - Public Trust Clearance ## Related - [More jobs at GovCIO](https://www.foundrole.com/companies/govcio?utm_source=ai_markdown) - 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