---
title: Sales Support Specialist Lending at First Citizens Bank
description: First Citizens Bank is hiring for the Sales Support Specialist Lending role in
  Greenville, NC. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/sales-support-specialist-lending-at-first-citizens-bank-01a0b3cd-dd55-77ca-b3df-64f2658aad6d
date: 2026-09-28T00:53:55Z
og_description: Join First Citizens Bank as Sales Support Specialist Lending in Greenville, NC.
  Full-time role. Requires 4+ years of experience.
og_image: https://www.foundrole.com/og/422dqy.png
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  - label: Home
    url: https://www.foundrole.com/
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    url: https://www.foundrole.com/jobs
---

| | |
|---|---|
| **Company** | First Citizens Bank |
| **Location** | Greenville, NC |
| **Type** | Full Time |
| **Posted** | Sep 24, 2026 |
## Description

**Overview**  

First Citizens Bank has an incredible opportunity for a Sales Support Specialist (Commercial Lending Assistant). We are hiring banking professionals who have had proven success in their past careers, are self-motivated, and possess strong relationship building skills. This role is an integral part of our team partnering with Commercial and/or Business Banking groups in the sales, servicing and management of clients and loan portfolios.

**Responsibilities & Qualifications**  

- **Ongoing Sales Support:** Provide ongoing sales support to Lenders which includes identifying sales and cross-sell opportunities, coordinating materials for presentations, setting up sales calls as needed, maintaining prospect lists and making joint calls as required.
- **Documentation Support and Accuracy:** Originates, processes and ensures accuracy of loan documentation for closings. This includes entering financial information into the loan system and ensuring that all necessary documentation is included in the loan package prior to closing.
- **Ongoing Credit Servicing Support and Accuracy**: Resolving documentation exception issues, maintaining service levels, updating financial statements and preparing files for all portfolio reviews. Run reports to track maturing lines/loans and service levels.
- **Monitoring of Past Due Credits**: Communicate, report and follow up on portfolio past dues to ensure they remain current, while maintaining customer contact.
- **Ongoing Customer Service/Office Support**: Coordinates opening of deposit and other banking services with branch partners. Handles customer requests for information and problem resolution.

Position Specific Skills:

- Sales Support
- Commercial Loans
- Communication (Written and Verbal)
- Detail oriented
- Process-Oriented

Qualifications:

Minimum Required Education and Experience: Bachelor's Degree OR High School Diploma or GED/Equivalent and 4 years' experience in Sales, or Customer Service, or Operations.

Preferred Qualifications:

Experience in commercial loan documentation, commercial lending support or other banking position.

Proficient in Microsoft Excel, PowerPoint, Outlook and other office support systems and programs.

Experience in paralegal support.

**Additional Information**  

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at [https://jobs.firstcitizens.com/benefits](https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fjobs.firstcitizens.com%2Fbenefits&data=05%7C02%7Cstephanie.degnan%40icims.com%7Ca48947c00b8a4505d13208de6f327a7d%7Ca161d5e32ef74a1587fe4a0b6a295fac%7C0%7C0%7C639070460320271579%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=yV613hS4M%2F8O27kRKZR8WmdWsxsjSH5MnNvfBinJQRc%3D&reserved=0).
## Skills

- Problem Resolution
- Loan Documentation
- Presentations
- Microsoft Excel
- Cross-Selling
- Paralegal Support
- Banking
- Microsoft Outlook
- Client Support
- Presentation Skills
- Coordinating
- Attention to Detail
- Commercial Lending
- Microsoft PowerPoint
- Financial Statements
- Communication
- Customer Contact
- Detail Oriented
- Sales
- Customer Service

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/sales-support-specialist-lending-at-first-citizens-bank-01a0b3cd-dd55-77ca-b3df-64f2658aad6d?utm_source=ai_markdown)

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