--- title: Retail Shift Supervisor at MERS / Goodwill description: MERS / Goodwill is hiring for the Retail Shift Supervisor role in Cape Girardeau, MO. Pays $19.5 per hour. See the full description and apply. type: job url: https://www.foundrole.com/jobs/retail-shift-supervisor-at-mers-goodwill-01a0f924-5c22-7f76-a06d-a24e800db8c2 date: 2026-11-01T03:15:13Z og_description: Join MERS / Goodwill as Retail Shift Supervisor in Cape Girardeau, MO. Pays $19.5 per hour. Full-time role. og_image: https://www.foundrole.com/og/ywkmht.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | MERS / Goodwill | | **Location** | Cape Girardeau, MO | | **Salary** | $19.5/hr | | **Type** | Full Time | | **Posted** | Oct 31, 2026 | ## Is this job real? **Ghost job check:** A · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** MERS / Goodwill sponsors H-1B visas. It filed 1 H-1B petition (FY2025 Q4 – FY2026 Q3). - **E-Verify:** No E-Verify enrollment on record for MERS / Goodwill. ## Pay for similar jobs Most similar jobs pay about $41,000 a year. ## Description **Required Travel:** 25% **Position Type:** Hourly Full-Time **Hourly Rate:** $19.50 **Bonus Potential:** Up to $500/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Shift Supervisor to join our Cape Girardeau Store - Silver Springs team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility. If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you. ## **Qualifications** - No degree is required. High School Diploma/GED preferred. - 1 year of retail management experience or previous Goodwill Retail or Warehouse experience is required. - Excellent interpersonal and communication skills, including customer service, conflict resolution, and teamwork. - Leadership skills like decision-making, motivation, goal-setting, and strong problem-solving skills. - Comfortable with workplace technology like registers, scheduling, and inventory management software. ## **Primary Duties/Responsibilities** - Supervise, direct, and train assigned staff and ensure they perform their essential/primary functions. - Provide superior internal and external customer service to ensure repeat donors, shoppers, and staff retention and de-escalate customer dissatisfaction quickly and effectively. - Coach and counsel employees concerning the performance of their job duties, including discipline up to and including termination. - Exercise independent judgment in assigning daily job duties to achieve daily operational tasks. - Helps to identify and recommend employees with proven performance for advancement. - Safeguards company property and personal information from harm, damage, or theft. Reports any theft, misappropriation, unethical/inappropriate behavior, or unauthorized possession of company property to a member of management, Human Resources, or Risk Management. - Must read, follow, model, and enforce all agency policies, procedures, and values. - Utilizes efficient staffing methods to ensure the store is staffed appropriately. Arranges for replacements of absent employees when necessary. Audits, edits, and approves payroll. - Eliminates wasteful practices through process improvement. - Maintains a professional appearance, adhering to MERS Goodwill’s dress code. - Other duties as assigned. ## **Benefits** - Monthly Bonus up to $500.00 - Individual and family medical benefits for full-time employees working 30 or more hours per week. - Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week. - Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week. - 403(B) Retirement on date of hire for employees working 20 or more hours per week. - 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week. - 401(A) Retirement on date of hire for employees working 20 or more hours per week. - PTO Accrual up to 15 days based on hours worked. - Employee store discount - Paid holidays - Flexible Schedules - Career Growth Opportunities *MERS Missouri Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.* *MERS Missouri Goodwill requires various background and records checks upon employment.* ## Skills - Payroll Processing - Decision Making - Teamwork - Problem Solving - Risk Management - Interpersonal Skills - Retail Management - Process Improvement - Conflict Resolution - Goal Setting - Employee Retention - Human Resources - Leadership - Inventory Management - Communication - Customer Service ## Benefits - Professional Development - Health Insurance - Dental Insurance - Vision Insurance - Life Insurance - Paid Time Off (Pto) - 403(b) Tax-Sheltered Annuity Plans - 401(a) Plans ## Related - [Retail & E-Commerce jobs](https://www.foundrole.com/careers/retail-and-e-commerce?utm_source=ai_markdown)- [Retail Management jobs](https://www.foundrole.com/careers/retail-and-e-commerce/retail-management?utm_source=ai_markdown)- [Retail Assistant Manager jobs](https://www.foundrole.com/careers/retail-and-e-commerce/retail-management/retail-assistant-manager?utm_source=ai_markdown)- [Retail Floor / Shift Supervisor jobs](https://www.foundrole.com/careers/retail-and-e-commerce/retail-management/retail-assistant-manager/retail-floor-shift-supervisor?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Missouri](https://www.foundrole.com/locations/us/missouri?utm_source=ai_markdown) — 52471 jobs - [Individual and Family Services](https://www.foundrole.com/sectors/healthcare/individual-and-family-services?utm_source=ai_markdown) — 52329 jobs - [Cape Girardeau, MO](https://www.foundrole.com/locations/us/missouri/cape-girardeau?utm_source=ai_markdown) — 831 jobs ## Related pages - [Missouri](https://www.foundrole.com/locations/us/missouri?utm_source=ai_markdown) — 52471 jobs - [Individual and Family Services](https://www.foundrole.com/sectors/healthcare/individual-and-family-services?utm_source=ai_markdown) — 52329 jobs - [Cape Girardeau, MO](https://www.foundrole.com/locations/us/missouri/cape-girardeau?utm_source=ai_markdown) — 831 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)