--- title: Resupply Representative at PromptCare description: PromptCare is hiring for the Resupply Representative role in King of Prussia, PA. Pays $20–$23 per hour. See the full description and apply. type: job url: https://www.foundrole.com/jobs/resupply-representative-at-promptcare-01a17a9d-8fde-7dd5-b12d-4d31dffb4902 date: 2026-11-15T01:26:44Z og_description: Join PromptCare as Resupply Representative in King of Prussia, PA. Pays $20–$23 per hour. Full-time, hybrid role. og_image: https://www.foundrole.com/og/aqr3ic.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | PromptCare | | **Location** | Concord, NC (Hybrid) | | **Salary** | $20/hr - $23/hr | | **Type** | Full Time | | **Posted** | Oct 27, 2026 | ## Is this job real? **Ghost job check:** A- · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for PromptCare. - **E-Verify:** No E-Verify enrollment on record for PromptCare. ## Pay for similar jobs Most similar jobs pay $42,000 – $45,000 a year (median $43,000). ## Description PromptCare is seeking a highly motivated and skilled Resupply Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the respiratory and enteral nutrition industry, specifically in disposable supplies. The Resupply Representative processes inbound orders from our referral sources and requests for assistance from our patients through a variety of mediums, including inbound and outbound client calls, faxes, e-mails, and online ordering portals. The successful candidate must be proficient in all phases of insurance data collection, verification, and authorization. If you are a self-starter with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity. To learn more about our company and services, please visit us at PromptCare In-home Respiratory and Infusion Reporting to Resupply Manager Job Type: Full-Time, 40 hours per week, Mon-Fri Job Location: Hybrid Concord, NC (2 days in the office and 3 days working remote) - High School Diploma or equivalent. Associate degree or some college preferred - Work experience in a Respiratory Home Durable Medical Equipment company - Must have strong PC skills, especially the MS Office suite Job Responsibilities, included but not limited to: - Accurately and efficiently process Durable Medical Equipment (DME) sales orders for all resupply needs including oxygen, ventilator, tracheostomy and enteral nutrition - Verify insurance and update patient files - which include demographics, insurance, and benefit information - Manage patient prescriptions, requesting prior authorization, if necessary to fill the order - Responsible for communicating with patients and providers via telephone, email, and web portals - Develop working knowledge of Brightree, Document EMR Management, Microsoft Office, MS Teams, McKesson, Cardinal. Resupply web portals and other various applications or software pertaining to patient resupply fulfillment - Documentation and computer input of the new referral and subsequent patient admission from start to finish is critical and must always follow PromptCare’s policies and procedures - Maintain and fulfill responsibilities for productivity metrics - Other duties assigned Physical Demands The physical requirements listed here indicate what an employee must meet to effectively perform this role's essential functions. The employee frequently needs to communicate verbally, listen attentively, and spend prolonged periods sitting at a desk and working on a computer. The role also requires lifting files, opening filing cabinets, and bending or standing as needed. Benefits & Perks - Comprehensive Medical, Dental, and Vision Package - 401(k) Plan with Company Match - Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays - Life Insurance: Standard coverage with optional enhancements - Employee Assistance Program: Free counseling and coaching sessions - Emotional Well-being and Work-Life Balance Resources - Short & Long-Term Disability: Company-paid with optional supplements - Accidental Death and Dismemberment Insurance - FSA and HSA: Manage healthcare expenses - Commuter Spending Programs - Volunteer and Engagement Opportunities - Employee Referral Bonuses - Exclusive Discounts on entertainment, travel and various other supplemental and cellphone plans Equal Employment Opportunity The PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws. We foster a work environment in which diversity and inclusion are embraced, people are hired and advanced on their merits, and employees are treated with mutual respect and dignity. ## Skills - Order Fulfillment - Self-Motivation - Admissions Coordination - Infusion Therapy - Communicating With Patients - Filing - Tracheostomy Care - Microsoft Teams - Statistics - Mechanical Ventilation - Computer Literacy - Durable Medical Equipment (Dme) - Prior Authorization - Brightree - Referral Processing - Respiratory Therapy - Microsoft Office - Data Collection - Web Portals - Electronic Medical Record - Outbound Sales - Sales - Customer Service - Nutrition ## Benefits - Mental Health - Health Insurance - Dental Insurance - Vision Insurance - Disability Insurance - Life Insurance - Paid Time Off (Pto) - Sick Leave - Personal Leave - 401(k) Plans - Tax-Advantaged Accounts ## Related - [Logistics & Transportation jobs](https://www.foundrole.com/careers/logistics-and-transportation?utm_source=ai_markdown)- [Warehousing jobs](https://www.foundrole.com/careers/logistics-and-transportation/warehousing?utm_source=ai_markdown)- [Inventory Specialist jobs](https://www.foundrole.com/careers/logistics-and-transportation/warehousing/inventory-specialist?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [North Carolina](https://www.foundrole.com/locations/us/north-carolina?utm_source=ai_markdown) — 90409 jobs - [Home Health Care Services](https://www.foundrole.com/sectors/healthcare/home-health-care-services?utm_source=ai_markdown) — 50184 jobs - [Concord, NC](https://www.foundrole.com/locations/us/north-carolina/concord?utm_source=ai_markdown) — 1293 jobs ## Related pages - [North Carolina](https://www.foundrole.com/locations/us/north-carolina?utm_source=ai_markdown) — 90409 jobs - [Home Health Care Services](https://www.foundrole.com/sectors/healthcare/home-health-care-services?utm_source=ai_markdown) — 50184 jobs - [Concord, NC](https://www.foundrole.com/locations/us/north-carolina/concord?utm_source=ai_markdown) — 1293 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)