--- title: Reservationist/Receptionist at Culinary Agents description: Culinary Agents is hiring for the Reservationist/Receptionist role in Miami, FL. Pays $25–$29 per hour. See the full description and apply. type: job url: https://www.foundrole.com/jobs/reservationist-receptionist-at-culinary-agents-01a1176f-c91e-72ea-9f57-d5de55dd9e5f date: 2026-11-15T01:26:44Z og_description: Join Culinary Agents as Reservationist/Receptionist in Miami, FL. Pays $25–$29 per hour. Full-time role. og_image: https://www.foundrole.com/og/4yg3mq.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Culinary Agents | | **Location** | Miami, FL | | **Salary** | $25/hr - $29/hr | | **Type** | Full Time | | **Posted** | Oct 07, 2026 | ## Is this job real? **Ghost job check:** A- · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for Culinary Agents. - **E-Verify:** No E-Verify enrollment on record for Culinary Agents. ## Pay for similar jobs Most similar jobs pay $41,000 – $56,000 a year (median $47,000). ## Description Happy Corner Hospitality Group, home to Motek, Yalla, and Sesame Bakery, is a Mediterranean restaurant collective. As a family-owned business committed to enriching Miami's and New York’s food culture, we deliver genuine, thoughtful, and delectable Mediterranean dishes with a focus on freshness and quality ingredients. **Position Summary** Motek is seeking a highly organized, guest-focused, and detail-oriented Reservationist/Receptionist to oversee reservations and guest communications across all locations in addition to supporting the corporate office with various tasks. This position plays a critical role in maintaining reservation accuracy, supporting guest satisfaction, and ensuring a smooth operation at our corporate office. The ideal candidate is proactive, professional, calm under pressure, and understands that hospitality begins with the first interaction. **Responsibilities:** - Manage all incoming reservations via phone, SevenRooms (or reservation platform), email, and online channels - Answer guest inquiries regarding reservations, large party bookings, waitlists, and general restaurant information - Process reservation modifications, cancellations, and special requests accurately - Monitor reservation pacing to prevent overbooking and ensure proper service flow - Charge and document applicable no-show and late cancellation fees in accordance with company policy - Respond to guest inquiries regarding no-show charges professionally and clearly - Assist guests with receipt requests, billing questions, and transaction confirmations - Support management with chargeback disputes by gathering documentation, reservation details, and proof of service - Maintain accurate guest profiles and notes within the reservation system - Communicate VIP arrivals, large parties, and special accommodations to management teams - Assist in private dining and large group inquiries as needed - Uphold Motek’s brand voice and hospitality standards in all written and verbal communication - Place office supplies orders as needed - Open, scan, and send mail to various departments **Schedule:** - Flexible scheduling based on business needs **Skills & Competencies:** - Strong customer service mindset - High level of discretion and professionalism when handling billing matters - Conflict resolution and de-escalation skills - Revenue protection awareness - Accountability and strong follow-through - Team-oriented communicator **Benefits:** - Wages paid weekly - 401k savings plans - Medical, dental and vision insurance (upon eligibility) - Employee discounts - Previous restaurant or hospitality experience preferred - Experience with SevenRooms, OpenTable, or similar reservation systems strongly preferred - Familiarity with POS systems and payment processing platforms is a plus - Strong understanding of cancellation policies and guest recovery practices - Excellent written and verbal communication skills - Strong attention to detail and organizational ability - Ability to multitask and remain composed under pressure - Professional, warm, and solution-oriented demeanor ## Skills - Booking (Sales) - Discretion - De-escalation Techniques - Chargeback Management - Revenue Protection - Brand Development - Conflict Resolution - Billing - Multitasking - Payment Processing - OpenTable - Reservation Systems - Reservation Management - Communication - SevenRooms - Point Of Sale - Customer Service ## Benefits - Health Insurance - Dental Insurance - Vision Insurance - Discounts/Reimbursements - 401(k) Plans - Flexible Work Schedules ## Related - [Hospitality & Food Service jobs](https://www.foundrole.com/careers/hospitality-and-food-service?utm_source=ai_markdown)- [Travel & Tourism jobs](https://www.foundrole.com/careers/hospitality-and-food-service/travel-and-tourism?utm_source=ai_markdown)- [Reservations Agent jobs](https://www.foundrole.com/careers/hospitality-and-food-service/travel-and-tourism/reservations-agent?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Florida](https://www.foundrole.com/locations/us/florida?utm_source=ai_markdown) — 158453 jobs - [Internet Marketplace Platforms](https://www.foundrole.com/sectors/technology/internet-marketplace-platforms?utm_source=ai_markdown) — 63042 jobs - [Miami, FL](https://www.foundrole.com/locations/us/florida/miami?utm_source=ai_markdown) — 13173 jobs ## Related pages - [Florida](https://www.foundrole.com/locations/us/florida?utm_source=ai_markdown) — 158453 jobs - [Internet Marketplace Platforms](https://www.foundrole.com/sectors/technology/internet-marketplace-platforms?utm_source=ai_markdown) — 63042 jobs - [Miami, FL](https://www.foundrole.com/locations/us/florida/miami?utm_source=ai_markdown) — 13173 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)