---
title: Reliability Network Engineer at Surf Internet
description: Surf Internet is hiring for the Reliability Network Engineer role in Grand Rapids,
  MI. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/reliability-network-engineer-at-surf-internet-01a12392-ad92-7ec7-87f8-07f9f73b8335
date: 2026-10-10T02:20:01Z
og_description: Join Surf Internet as Reliability Network Engineer in Grand Rapids, MI. Pays $80K–$85K
  per year. See the full description and apply.
og_image: https://www.foundrole.com/og/bimsup.png
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  - label: Home
    url: https://www.foundrole.com/
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---

| | |
|---|---|
| **Company** | Surf Internet |
| **Location** | Plainfield, IL |
| **Salary** | $80K/yr - $85K/yr |
| **Posted** | Oct 09, 2026 |
## Description

### Overview

The Reliability Network Engineer is responsible for supporting the reliability, performance, and scalability of our service provider network. This role focuses on day-to-day implementation tasks, network turn-ups, and assisting with escalations. You will work closely with the NOC, Infrastructure, and Sales Engineering teams to deliver reliable and high-performing network services.

**Reports To:** Reliability Engineering Manager

**Department:** Reliability Engineering

**Job Status:** Exempt

### Responsibilities:

- Network Turn-Up & Deployment:
  * Provision and turn up new fiber access sites and customer services.
  * Configure and test customer-facing services.
- Change Management:
  * Implement approved network changes with a focus on minimizing risk and downtime.
  * Document changes and validate post-change success criteria.
- NOC Support:
  * Respond to NOC escalations and assist in troubleshooting Layer 2/Layer 3 network issues.
  * Serve as an escalation point for trouble tickets that require engineering input.
- Operational Excellence:
  * Maintain network diagrams, documentation, and standard operating procedures (SOPs).
  * Monitor network health and work proactively to identify and remediate potential issues.
- Collaboration:
  * Partner with Sales Engineering and Project Management to deliver enterprise/E-Rate solutions.
  * Collaborate with Tier 2/3 engineers on more complex issues and projects.

**Qualifications**

- Required Skills:
  * Experience with routing and switching (Juniper preferred).
  * VLAN Trunking, Q-in-Q, and tunneling experience.
  * Hands-on experience with GPON and fiber builds is a plus.
- Preferred Experience:
  * Juniper JNCIA-Junos or JNCIS-SP certification (or equivalent experience).
  * Familiarity with Microtik, Adtran, and ADVA platforms.
  * Familiarity with BGP, OSPF, IS-IS, MPLS, and VPLS.
  * Strong troubleshooting skills and a methodical approach to problem solving.
- Soft Skills:
  * Effective communication with technical and non-technical stakeholders.
  * Ability to work independently and in a collaborative team environment.
## Skills

- Escalation Management
- Project Management
- Open Web Application Security Project (Owasp)
- Routing and Switching
- Software Deployment
- Problem Solving
- GPON (Gigabit Passive Optical Network)
- Juniper Networks
- Layer 3 Networking
- Virtual Local Area Network (Vlan)
- Open Shortest Path First OSPF
- Collaboration
- Sales Engineering
- Network Operations Center (Noc)
- Layer 2 Networking
- Juniper Networks Certified Associate, Junos (JNCIA-Junos)
- Standard Operating Procedures (Sop)
- Ability to Work Independently
- Border Gateway Protocol BGP
- Juniper Networks Certified Specialist, Service Provider Routing and Switching (Jncis-sp)
- Network Diagrams
- Operational Excellence
- Communication
- Intermediate System to Intermediate System Is-is
- Change Management
- Multiprotocol Label Switching MPLS
- Customer Service
- Tunneling

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