--- title: Receptionist at Worcester Community Action Council description: Worcester Community Action Council is hiring for the Receptionist role in Worcester, MA. See the full description and apply. type: job url: https://www.foundrole.com/jobs/receptionist-at-worcester-community-action-council-01a16aa0-eddc-7072-ba20-eb40b0ec270f date: 2026-11-15T01:26:44Z og_description: Join Worcester Community Action Council as Receptionist in Worcester, MA. Pays $18–$19 per hour. Part-time, on-site role. og_image: https://www.foundrole.com/og/1cj94v.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Worcester Community Action Council | | **Location** | Worcester, MA | | **Salary** | $18/hr - $19/hr | | **Type** | Part Time | | **Posted** | Oct 23, 2026 | ## Is this job real? **Ghost job check:** A · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for Worcester Community Action Council. - **E-Verify:** No E-Verify enrollment on record for Worcester Community Action Council. ## Pay for similar jobs Most similar jobs pay $35,000 – $40,000 a year (median $38,000). ## Description Our vision is to break the cycle of poverty one neighbor at a time. Through safety-net services and asset building solutions, Worcester Community Action Council (WCAC) creates economic mobility opportunities for tens of thousands of people annually through programs such as energy assistance, early education and care, financial empowerment, positive youth development, and career pathways. WCAC serves 45 towns in Central and South-Central Massachusetts with offices located in Worcester, Southbridge, Webster, and East Brookfield. We are a team of 130 employees and an annual budget of approximately $30 million. We are committed to a workplace culture with a shared passion for our vision that promotes teamwork, respect, and the opportunity to make a difference. **What we offer:** WCAC provides on-the-job training and professional development opportunities. As well as a generous paid holiday calendar, vacation, personal and sick time. In addition to fair and transparent pay practices, we offer an additional pay differential to bilingual employees. **Position summary:** The Home Energy Assistance Program (HEAP) is a free resource available to help eligible households pay a portion of winter heating bills regardless of how they heat their home. WCAC's HEAP program serves households throughout Worcester County. WCAC seeks to hire and train a seasonal, part time Receptionist (25-30 hours per week, September - May). The Receptionist will greet new HEAP clients and explain the application process, retrieve information for HEAP staff on behalf of clients, enter data, and disseminate energy-related information. For more information, see attached job description - [HEAP Receptionist Job Description.pdf](https://worcesteraction-my.sharepoint.com/:b:/g/personal/rcollins_wcac_net/IQCWlRuPU93_RbtBtiBDut6XAef-iOakfrPLl76KpCJIwXw?e=a2I3l5)  Research shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WCAC we are dedicated to building a diverse, equitable, and inclusive workplace so if you are excited about this position, but don't meet all of the qualifications, we encourage you to apply anyways. - High School Diploma or HiSET equivalent required. - One to three years of customer service/ reception desk experience required. Experience assisting people in person preferred. Strong communication skills to include listening, speaking, and writing. - Ability to provide excellent customer service when explaining general agency or program information and greeting visitors and clients. - Excellent organizational skills, attention to details, and ability to manage multiple priorities simultaneously. - Ability to speak and write in Spanish or other languages a plus. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) required. Demonstrated ability to learn and adapt to new software, databases, and technology. - Self-directed, ability to work independently under general guidance. - Must be able to remain in a stationary position for extended periods; occasionally move about the office to access files, equipment, or other workspaces; and occasionally lift or carry items up to 50 lbs. - Must be able to operate standard office technology including a computer, telephone, multifunction printer, and other devices and software systems required to perform job duties. ## Skills - Active Listening - Microsoft Excel - Microsoft Word - Microsoft Outlook - Self-Directed Learning - Microsoft Office - Microsoft PowerPoint - Ability to Work Independently - Organizational Skills - Spanish - Communication - Writing - Databases - Customer Service ## Benefits - Professional Development - Sick Leave ## Related - [Operations & Administration jobs](https://www.foundrole.com/careers/operations-and-administration?utm_source=ai_markdown)- [Office Administration jobs](https://www.foundrole.com/careers/operations-and-administration/office-administration?utm_source=ai_markdown)- [Receptionist jobs](https://www.foundrole.com/careers/operations-and-administration/office-administration/receptionist?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Massachusetts](https://www.foundrole.com/locations/us/massachusetts?utm_source=ai_markdown) — 76198 jobs - [Individual and Family Services](https://www.foundrole.com/sectors/healthcare/individual-and-family-services?utm_source=ai_markdown) — 47206 jobs - [Worcester, MA](https://www.foundrole.com/locations/us/massachusetts/worcester?utm_source=ai_markdown) — 2100 jobs ## Related pages - [Massachusetts](https://www.foundrole.com/locations/us/massachusetts?utm_source=ai_markdown) — 76198 jobs - [Individual and Family Services](https://www.foundrole.com/sectors/healthcare/individual-and-family-services?utm_source=ai_markdown) — 47206 jobs - [Worcester, MA](https://www.foundrole.com/locations/us/massachusetts/worcester?utm_source=ai_markdown) — 2100 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)