--- title: RampUp Specialist at Avispa in Nashville, TN description: Avispa is hiring for the RampUp Specialist role in Nashville, TN. Pays $29 per hour. Full-time, on-site role. See the full description and apply. type: job url: https://www.foundrole.com/jobs/rampup-specialist-at-avispa-01a154e4-49cc-7f4f-aaa2-d012b8dc8b52 date: 2026-11-15T01:26:44Z og_description: Join Avispa as RampUp Specialist in Nashville, TN. Pays $29 per hour. Full-time, on-site role. Requires 1+ year of experience. og_image: https://www.foundrole.com/og/evxw9h.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Avispa | | **Location** | Nashville, TN | | **Salary** | $29/hr | | **Type** | Full Time, Temporary | | **Posted** | Oct 19, 2026 | ## Is this job real? **Ghost job check:** A · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for Avispa. - **E-Verify:** No E-Verify enrollment on record for Avispa. ## Pay for similar jobs Most similar jobs pay $59,000 – $87,000 a year (median $73,000). ## Description **RampUp Specialist PMOUNTJP00001819** - Hourly pay: **$29/hr** - Worksite: Leading digital streaming network (Nashville, TN 37201 - Onsite) - W2 Employment, **Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL** - 40 hours/week, 6 Month Assignment A leading digital streaming network seeks a **RampUp Specialist** to support its procure-to-pay team by triaging, routing, and resolving supplier and internal customer requests submitted through its ticketing system. **RampUp Specialist Responsibilities:** - Monitor the ticket queue throughout the business day, reviewing incoming tickets to determine category, priority, and assignment, routing them to the appropriate PTP team member or support group, identifying duplicate, spam, misrouted, or out-of-scope tickets, and reopening or redirecting tickets when more action is needed. - Respond to routine supplier and internal customer inquiries within SLAs, including invoice and payment status, proof of payment, purchase orders not generated, requisition submission errors, supplier setup, banking updates, company code extensions, supplier portal support and login issues, invoice corrections, and general PTP questions, and process vendor statements and credit notes using proprietary technology. - Follow up on aging, unassigned, or unresolved tickets, escalate urgent or complex issues to the appropriate team lead or subject matter expert, and help monitor outstanding ticket volumes to reduce backlog and improve routing accuracy. - Enter resolution codes, categories, and ticket notes accurately and consistently, keep clear documentation of actions taken in each ticket, and help create documentation, job aids, SOPs, and training materials. - Identify recurring ticket trends and process improvement opportunities, support testing and implementation of ticketing system improvements, and work closely with PTP team members, SMEs, IT, and business partners across global teams. **RampUp Specialist Qualifications:** - 1-3 years of experience in accounts payable, procure-to-pay, customer service, shared services, or a similar support environment is preferred. - Basic understanding of accounts payable and supplier processes. - Proficiency in Microsoft Excel, Outlook, and Microsoft Office. - Ability to learn new systems and processes quickly. - Experience with ServiceNow or another ticketing/case-management system is preferred. - Experience with Oracle Cloud or supplier portals is preferred. - Entertainment or media industry experience is preferred. **Shift:** - 9:00 AM to 6:00 PM, with flexibility as business needs require. ## Skills - Service-Level Agreement - Oracle Cloud Infrastructure (Oci) - ServiceNow - IT Ticketing Systems - Accounts Receivable - Microsoft Excel - Backlog Management - Procure-to-Pay - Purchase Order Management - Process Improvement - Banking - Microsoft Outlook - Job Aids Development - Case Management - Shared Services Management - Microsoft Office - Standard Operating Procedures (Sop) - Accounts Payable - Ticketing - Flexibility - Equities - Customer Service ## Benefits - Health Insurance - Dental Insurance - Vision Insurance - Life Insurance - Other Retirement and Savings ## Related - [Human Resources jobs](https://www.foundrole.com/careers/human-resources?utm_source=ai_markdown)- [Learning, Talent & Organizational Development jobs](https://www.foundrole.com/careers/human-resources/learning-talent-and-organizational-development?utm_source=ai_markdown)- [Training and Development Specialist jobs](https://www.foundrole.com/careers/human-resources/learning-talent-and-organizational-development/training-and-development-specialist?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Staffing Agencies](https://www.foundrole.com/sectors/staffing-and-recruiting/staffing-agencies?utm_source=ai_markdown) — 143871 jobs - [Tennessee](https://www.foundrole.com/locations/us/tennessee?utm_source=ai_markdown) — 57463 jobs - 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