---
title: PT/Hotel Front Desk Agent at Altamonthotels
description: Altamonthotels is hiring for the PT/Hotel Front Desk Agent role in Visalia, CA.
  Pays $16.9 per hour. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/pt-hotel-front-desk-agent-at-altamonthotels-01a0dfce-1362-7550-9baa-f8af4d3824f6
date: 2026-09-28T00:45:49Z
og_description: Join Altamonthotels as PT/Hotel Front Desk Agent in Visalia, CA. Pays $16.9 per
  hour. Part-time role.
og_image: https://www.foundrole.com/og/vp9aga.png
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  - label: Home
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---

| | |
|---|---|
| **Company** | altamonthotels.com |
| **Location** | Visalia, CA |
| **Salary** | $16.9/hr - $16.9/hr |
| **Type** | Part Time |
| **Posted** | Sep 25, 2026 |
## Description

The Hotel Front Desk Agent is a key part of the overall success of the Wyndham Hotel. Often the guest representative is the first and the last person a guest comes in contact with. We are looking for an enthusiastic self- driven individual that possesses a strong ability to pay attention to detail. The successful candidate should be able to work well with others in a team environment, while demonstrating an ability to work unsupervised. We are proud of our strong reputation of excellent customer service, and this guides us with everything we do.

**Duties & Responsibilities**

- Maintain complete knowledge of and comply with all departmental procedures and standards.
- Greet guests with a welcoming smile and friendly demeanor.
- Perform all guest check in and checkout procedures.
- Obtain and confirm guest information, assign rooms activate and distribute keys.
- Anticipate guest needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive business guest relations at all times
- Resolve guest complaints calmly and effectively.
- Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times.
- Communicate with other shifts and departments regarding issues arising from the day to day operations.
- Meet with supervisor to review daily assignments and urgent matters.
- Maintain complete knowledge at all times of:

1. a) All hotel features/services, hours of operation.
2. b) All room types, numbers, layout, and location.
3. c) All room rates, special packages, and promotions.
4. d) Daily house count and expected arrivals/departures.
5. e) Room availability status for any given day.
6. f) Scheduled daily group activities/meetings/events/depositions.

- Set up work station with necessary supplies.
- Answer departmental telephone within **3** rings, using correct greeting and telephone etiquette.
- Process all guest check ins and check outs.
- Obtain proper identification for tax exempt guests and attach form to registration card.
- Set up accurate accounts for each guest checking in according to their requirements. direct billing /credit card authorization for RT or ALL charges.
- Balance out inventory for overbooked reservations on the PMS system.
- Take record, and relay messages accurately, completely and legibly.
- Monitor, send, and distribute guest faxes.
- Routing on various Method of payment reservations for OTA virtual cards.
- Retrieve and research V payment on OTA extranets
- Verify reservation commissions for online extranets
- Block group rooms and tours in computer and follow through on designated requirements.
- Adhere to all cashiering procedures
- Assist in other front desk areas as assigned
- Balance all receipts and End of the day paperwork.
- Document pertinent information in the log book
- Process adjustment vouchers, paid outs, correction vouchers, miscellaneous charges.
- Pre-register designated guests and prepare key packets.
- Generate, print and distribute daily and weekly reports.
- Resolve discrepancies on the room status report with housekeeping.
- Pull the bucket thoroughly from the due –out dashboard report.
- Resolve any late charges/ research over charges of guest folios and resolve disputes.
- Conduct large group/convention Check ins/outs
- Assist all departments/executives in obtaining appropriate information regarding groups, inventory and guest information.

**Qualifications:**

- **We are looking for an enthusiastic self driven person and team player who can follow orders and, take initiative and complete tasks before deadlines.**
- **Must be able to work in a high volume fast paced environment.**
- **Must have the ability to work under pressure.**
- **Minimum of 1 year as a Hotel Front Desk clerk experience (required).**
- **Follow directions thoroughly**
- **Must have strong Leadership skills**
- **Must have open availability (required)**
- **Must be able to work night shift/ morning shift (required)**
- **Must have a flexible schedule (required)**
- **Must be able to work weekends and or Holidays (required)**
- **Strong communication skills in English, both written and verbal essential**
- **Ability to work in a multi-tasking, very fast paced environment**
- **Demonstrates strong customer service skills**
- **Perform job functions with attention to detail, speed and accuracy.**
- **Prioritize work assignments and organize work area.**
- **Be a clear thinker, remaining calm and resolving problems using good judgment.**
- **Maintain confidentiality of guest information and pertinent hotel data.**
- **Provide legible communication and directions.**
- **Must be able to work with minimal supervision**
## Skills

- Occupational Therapy Assistant Certification
- Balance Sheet
- Lathes
- Guest Check-In
- Teamwork
- Cashiering
- Initiative
- Confidentiality
- Billing
- Housekeeping
- Multitasking
- Guest Services
- English
- Legal Depositions
- Attention to Detail
- Telephone Etiquette
- Reservation Management
- Communication
- Customer Service

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/pt-hotel-front-desk-agent-at-altamonthotels-01a0dfce-1362-7550-9baa-f8af4d3824f6?utm_source=ai_markdown)

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