---
title: Program Guide at Spectrum Health Systems
description: Spectrum Health Systems is hiring for the Program Guide role in Framingham, MA.
  Pays $20.15 per hour. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/program-guide-at-spectrum-health-systems-01a15cab-faac-70df-841f-d72842abc2e4
date: 2026-11-15T01:26:44Z
og_description: Join Spectrum Health Systems as Program Guide in Framingham, MA. Pays $20.15 per
  hour. Part-time role.
og_image: https://www.foundrole.com/og/p0tcsm.png
breadcrumbs:
  - label: Home
    url: https://www.foundrole.com/
  - label: Search
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---

| | |
|---|---|
| **Company** | Spectrum Health Systems |
| **Location** | Framingham, MA |
| **Salary** | $20.15/hr |
| **Type** | Part Time |
| **Posted** | Oct 20, 2026 |

## Is this job real?

**Ghost job check:** A- · Low risk. Probably a real opening.

## Visa sponsorship

- **H-1B:** No H-1B sponsorship on record for Spectrum Health Systems.
- **E-Verify:** No E-Verify enrollment on record for Spectrum Health Systems.

## Pay for similar jobs

Most similar jobs pay $49,000 – $54,000 a year (median $51,000).

## Description

**Location:** Framingham, MA - Outpatient Treatment Program

**Schedule:** Full-time. Tuesday-Saturday, 5:15am-1:45pm

**Pay rate:** $20.15/hour

**Benefits:**

- Health, dental, vision insurance/additional voluntary insurances
- Company-paid life insurance/employee assistance programs
- Generous paid time off accrual
- Tuition reimbursement/loan repayment options
- 401k with company match up to 7%!
- Discounts on wide array of services/entertainment nationwide

The **Program Guide** is responsible for:

- Promoting and maintaining a safe pro-social environment for clients who come to the program daily to receive their medication.
- Greeting clients, customer service, monitoring for client and staff safety, and communicating with clients in a trauma sensitive manner that guides clients in and out of the program orderly.
- Effectively managing crowd control and monitoring for safety and alertness both in the common areas of the program, including the parking lot.
- Using de-escalation and trauma informed strategies to manage conflict among clients and visitors in the program and utilize staff support as needed.

**Qualifications:**

- High School Diploma or GED required
- Prior experience working in customer service and/or with individuals with substance use disorders
- Computer experience and familiarity with Windows 2000, Microsoft Outlook and Microsoft Word required
## Skills

- Microsoft Word
- Microsoft Outlook
- Substance Use Disorder Treatment
- Communication
- Customer Service
## Benefits

- Financial Aid/Assistance
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Time Off (Pto)
- 401(k) Plans

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