--- title: Private Client Concierge Banking Specialist at Bank OZK description: Bank OZK is hiring for the Private Client Concierge Banking Specialist role in Little Rock, AR. See the full description and apply. type: job url: https://www.foundrole.com/jobs/private-client-concierge-banking-specialist-at-bank-ozk-01a0d540-0b5e-7ec2-8372-bc880d8079f2 date: 2026-09-28T01:23:32Z og_description: Join Bank OZK as Private Client Concierge Banking Specialist in Little Rock, AR. Full-time role. Requires 2+ years of experience. og_image: https://www.foundrole.com/og/1m93vn.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Bank OZK | | **Location** | Little Rock, AR | | **Type** | Full Time | | **Posted** | Sep 24, 2026 | ## Description **Why Bank OZK** Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers. The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK [benefits](https://careers.ozk.com/benefits). **Job Purpose & Scope** Responsible for utilizing knowledge of banking products and services to build professional relationships with customers and prospects and engage in meaningful conversations regarding their financial needs and goals. Promote a positive, helpful, and friendly team environment and provide exceptional customer service at all times. **Essential Job Functions** 1. Serve as a role model for Bank OZK as a member of the Private Banking branch team, setting a high bar for collaboration, professionalism, and excellence in delivering exceptional concierge, high-touch service to clients. 2. Collaborate with Private Bankers to identify potential clients, develop customized solutions, and support the client acquisition process. 3. Support the strategic vision for the Private Client banking center, aligning it with the overall goals and objectives of the Bank and the Private Client Group. 4. Utilize assessment tools to maintain detailed notes regarding customer conversations and interactions. 5. Open and service deposit accounts, including complex business accounts. 6. Originate a consumer loan portfolio. 7. Actively participate in morning huddles, calling efforts, and constructive coaching conversations with leadership. 8. Facilitate and process account transactions accurately and efficiently to minimize errors and reduce fraud. 9. Demonstrate empathy and proactively resolve client concerns in a timely, professional, and positive manner, escalating issues to next level of authority, as needed. 10. Collaborate effectively with line of business partners to foster teamwork, exceptional customer service, and continuous learning. 11. Model and champion the Bank’s standards for exceptional customer service. 12. Enthusiastically support the bank’s values and mission. 13. Display a high degree of integrity, trustworthiness, and professionalism at all times. 14. Actively promote teamwork, leading by example and taking initiative to assist others. 15. Complete all essential training timely. 16. Display enthusiasm for continuous learning, accepting and applying constructive feedback from more experienced team members. 17. Maintain consistently good punctuality and attendance to work. 18. Adhere to all Bank policies, procedures, and guidelines. **Knowledge, Skills & Abilities** 1. Knowledge of bank products and services (e.g., online banking, mobile banking applications, banking cards). 2. Knowledge of banking rules and regulations. 3. Knowledge of business and consumer products. 4. Knowledge of, experience with and ability to explain bank products, online banking, mobile banking applications, banking cards, etc. 5. Ability to provide excellent customer service and demonstrate a helpful, friendly, approachable, enthusiastic, and professional disposition. 6. Ability to demonstrate excellent interpersonal skills to build and maintain strong client relationships and ensure clients feel valued. 7. Ability to plan and manage multiple priorities and client requests, demonstrating a sense of urgency, effective organization skills, and high attention to detail. 8. Ability to demonstrate confidence and act as a trusted advisor. 9. Ability to communicate effectively both verbally and in writing. 10. Ability to demonstrate team player approach, capable of thriving in a continually changing environment. 11. Ability to demonstrate critical thinking skills. 12. Ability to work without close supervision. 13. Ability to maintain confidentiality. 14. Ability to follow policy and procedure including safety and security procedures. 15. Ability and willingness to work irregular hours and weekends, as necessary, to meet client needs. 16. Ability to travel to client meetings, as needed. 17. Skill in using computer and Microsoft Office applications necessary to perform essential job functions. **Basic Qualifications** 1. High school diploma or equivalent, required. 2. 2+ year retail customer service and/or sales experience, required. 3. NMLS, or successful completion of NMLS process within 30 days of hire, required. **Preferred Qualifications:** 1. Bachelor’s degree, preferred. 2. Proven ability to achieve sales goals and financial targets, preferred. **Job Expectations** Operate customary equipment and technology used in a business environment, with or without accommodation. **Note:** This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. #LI-RV1 **EEO Statement** Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC. ## Skills - Teamwork - Investment Management - Critical Thinking - Client Acquisition - Interpersonal Skills - Initiative - Punctuality - Confidentiality - Empathy - Collaboration - Banking - Private Client Services - Financial Services - Continuous Learning - Microsoft Office - Attention to Detail - Leadership - Organizational Skills - Concierge Services - Nationwide Multistate Licensing System (Nmls) - Writing - Safety and Security - Coaching - Constructive Feedback - Deposit Accounts - Sales - Customer Service ## Benefits - Health Insurance - Dental Insurance - Vision Insurance - Paid Time Off (Pto) - 401(k) Plans ## How to Apply [Apply for this position](https://www.foundrole.com/jobs/private-client-concierge-banking-specialist-at-bank-ozk-01a0d540-0b5e-7ec2-8372-bc880d8079f2?utm_source=ai_markdown) ## Related - [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown)