---
title: Patient Services Team Lead at RadNet in Lutherville, MD
description: RadNet is hiring for the Patient Services Team Lead role in Lutherville, MD. Full-time,
  on-site role. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/patient-services-team-lead-at-radnet-01a0b3cd-da61-7abe-b939-45c9b0eaa6b0
date: 2026-09-28T01:19:15Z
og_description: Join RadNet as Patient Services Team Lead in Lutherville, MD. Full-time, on-site
  role. Requires 3+ years of experience.
og_image: https://www.foundrole.com/og/thyp3f.png
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---

| | |
|---|---|
| **Company** | RadNet |
| **Location** | Lutherville, MD |
| **Type** | Full Time |
| **Posted** | Sep 24, 2026 |
## Description

Responsibilities  

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is *Leading Radiology Forward*. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a ***Patient Services Team Lead***, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.

**You Will:**

- Lead a team of employees.
- Provide training, inspiration, and guidance to the team so that each employee has a chance to recognize and develop their potential to the fullest.
- With guidance from the center manager, help coordinate work schedules, oversee front office operations, and assist in interviewing potential candidates for front office positions.
- Relieve staff for vacation and sick-time coverage.
- Greet incoming patients and visitors in a friendly and service-oriented manner.
- Be a liaison between the physician(s) and the patients.
- Register patients, obtain proper insurance and patient information, collect signatures and ensures accuracy and completion of necessary documentation
- Verifies/ updates changes in patient/physician/insurance to ensure proper billing, and collect co-pays and fees.
- Answer phones, and schedule patients.
- Guide patients through this, sometimes difficult, process by kindly talking them through the steps and answering their questions and concerns.
- Notify appropriate team member of patient arrival and coordinate with the back-office staff for timely care of patients.
- Participate in meetings.
- Assist in the implementation and administering of procedures and best practices to streamline processes for center operations.
- Participate in and/or lead various projects to support center operations and quality patient care.
- Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
- Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
- Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
- Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
- Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
- Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
- Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

**If You Are:**

- Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
- You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
- You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.

**To Ensure Success in This Role, You Must Have:**

- At least 3+ years of experience as a Patient Service Representative within a radiology center.
- High school diploma
- Excellent communication and interpersonal skills, computer skills, problem solving skills, and the ability to build and maintain a strong team environment.
- Dynamic and knowledgeable leadership attribute

**We Offer:**

- Comprehensive Medical, Dental and Vision coverages.
- Health Savings Accounts with employer funding.
- Wellness dollars
- 401(k) Employer Match
- Free services at any of our imaging centers for you and your immediate family.
## Skills

- Problem Solving
- Patient Care
- Deployment Strategy
- Service-Oriented
- Interpersonal Skills
- Billing
- Front Office
- Interviewing Skills
- Leadership
- Back Office Operations
- Communication
- Professional Communication
- Health Records Management
## Benefits

- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Plans

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/patient-services-team-lead-at-radnet-01a0b3cd-da61-7abe-b939-45c9b0eaa6b0?utm_source=ai_markdown)

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