---
title: Patient Service Representative Family Medicine
description: BJC HealthCare is hiring for the Patient Service Representative Family Medicine
  role in Columbia, IL. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/patient-service-representative-family-medicine-at-bjc-healthcare-01a0cc3d-4521-78f2-bd2d-850af8ebd218
date: 2026-09-28T03:38:19Z
og_description: Join BJC HealthCare as Patient Service Representative Family Medicine in Columbia,
  IL. Full-time role.
og_image: https://www.foundrole.com/og/410cqy.png
breadcrumbs:
  - label: Home
    url: https://www.foundrole.com/
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    url: https://www.foundrole.com/jobs
---

| | |
|---|---|
| **Company** | [BJC HealthCare](https://www.foundrole.com/companies/bjc-health-system?utm_source=ai_markdown) |
| **Location** | Columbia, IL |
| **Type** | Full Time |
| **Posted** | Sep 22, 2026 |
## Description

**Additional Information About the Role**  

Come join our team as a full-time Patient Service Representative with ***BJC Medical Group in Columbia, Illinois***, this is a rare opportunity to join a great team!

- Outpatient
- Preferred Medical Office Experience
- 40-Hours per week
- Day Shift
- Benefit Eligible

**Overview**  

![](https://bjc.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=96747&hashed=1700652636)

**BJC Medical Group** is the multi-specialty physician organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with the top-ranked hospitals in the area.

Since 1994, BJC Medical Group has provided access to the world’s best medicine through caring people and integrated systems. The providers are nationally recognized for excellent patient satisfaction and quality health care.

BJC Medical Group physicians are trained and certified in over 25 medical specialties and serve patients in more than 125 locations in the greater St. Louis, mid-Missouri and southern Illinois areas.

**Preferred Qualifications**  

**Role Purpose**

The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed.

**Responsibilities**

- Handles telephone calls from patients and staff; forwards calls requiring triage.
- Performs receptionist duties with close attention to detail and professionalism.
- Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
- Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
- Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.

**Minimum Requirements**

**Education**

- High School Diploma or GED

**Experience**

- 2-5 years

**Benefits and Legal Statement**  

**BJC Total Rewards**

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

- Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
- Disability insurance* paid for by BJC
- Annual 4% BJC Automatic Retirement Contribution
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays and personal time
- Adoption assistance

**To learn more, go to our** [**Benefits Summary**](https://assets.jibecdn.com/prod/bjc/0.0.331/assets/2026%20Benefits%20Summary_Final.pdf)**.**

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
## Skills

- Triage
- Health Insurance
- Billing
- Data Entry
- Diagnostics
- Attention to Detail
- Medical Office Administration
## Benefits

- Financial Aid/Assistance
- Professional Development
- Health Insurance
- Dental Insurance
- Disability Insurance
- Life Insurance
- Legal Services
- Paid Time Off (Pto)
- Sick Leave
- 401(k) Plans
- Child/Elder Care

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/patient-service-representative-family-medicine-at-bjc-healthcare-01a0cc3d-4521-78f2-bd2d-850af8ebd218?utm_source=ai_markdown)

## Related

- [More jobs at BJC HealthCare](https://www.foundrole.com/companies/bjc-health-system?utm_source=ai_markdown)
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