--- title: Patient Observation Director at Compass Group USA description: Compass Group USA is hiring for the Patient Observation Director role in Allentown, PA. See the full description and apply. type: job url: https://www.foundrole.com/jobs/patient-observation-director-at-compass-group-usa-01a14c0b-54a5-78b5-85fc-8f64eceec628 date: 2026-11-15T10:15:14Z og_description: Join Compass Group USA as Patient Observation Director in Allentown, PA. Pays $85K–$90K per year. See the full description and apply. og_image: https://www.foundrole.com/og/m2rpj5.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | [Compass Group USA](https://www.foundrole.com/companies/compass-group-usa?utm_source=ai_markdown) | | **Location** | Allentown, PA | | **Salary** | $85K/yr - $90K/yr | | **Posted** | Nov 15, 2026 | ## Is this job real? **Ghost job check:** A · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** Compass Group USA sponsors H-1B visas. It filed 49 H-1B petitions (FY2026 Q1 – FY2026 Q4). - **E-Verify:** No E-Verify enrollment on record for Compass Group USA. ## Pay for similar jobs Most similar jobs pay $61,000 – $78,000 a year (median $68,000). ## Description **​Salary: $85,000 - $90,000** **Other Forms of Compensation:**   **Pay Grade:** 14 **Crothall Healthcare**, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at [www.Crothall.com](https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.Crothall.com&data=02%7C01%7CTheresa.Howell%40compass-usa.com%7Cbb6aba29b84c4cc9583608d5c59bd74e%7Ccd62b7dd4b4844bd90e7e143a22c8ead%7C0%7C0%7C636632195480153681&sdata=6eLFEiGocy1SoM0Cv9ZUh1%2Bck8i6thYqbMwc8vKFb7k%3D&reserved=0). ## Job Summary **Job Summary:** **Working as a Director**, you will be responsible for the effective leadership of Patient Observation services which includes the successful management of supervisors, finances, client relations, patient and customer satisfaction, program quality standards, performance improvement, and personnel performance and productivity. You will also be responsible for the overall planning, organizing, directing and controlling of Patient Observation and hospital activities. **Key Responsibilities:** - Responsible for the accuracy and timeliness of financial data and statistics - Develops and recommends department operating budget - Coordinates transportation activities and services with other hospital departments - Maintains records and statistics for administrative and regulatory purposes - Plans, organizes, directs, coordinates, and supervises functions and activities of the department - Establishes work standards and work flow - Establishes and implements policies and procedures for departmental operations - Demonstrates good communication skills with clients - Ensures compliance with all regulatory agencies - Proactive in the achievement of the facility goals and objectives - Demonstrates proficiency with respect to TeamChimes, TeamTransport and all related software **Preferred Qualifications:** - Four year college degree or equal related experience required - Previous hospital patient transportation experience is preferred - Supervision of staff employees required - Ability to analyze and interpret financial and other data - General business acumen - Excellent interpersonal skills. - Service/quality attitude - Ability to plan, organize, and achieve effective time management - Ability to work under pressure and meet established goals and objectives - Public speaking skills a must       **Apply to Crothall today!** *Crothall is a member of Compass Group USA* [**Click here to Learn More about the Compass Story**](http://www.compass-usa.com/our-story/) **Associates at Crothall are offered many fantastic benefits.** - Medical - Dental - Vision - Life Insurance/ AD - Disability Insurance - Retirement Plan - Flexible Time Off - Holiday Time Off (varies by site/state) - Associate Shopping Program - Health and Wellness Programs - Discount Marketplace - Identity Theft Protection - Pet Insurance - Commuter Benefits - Employee Assistance Program - Flexible Spending Accounts (FSAs) - Paid Parental Leave - Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, [click here](https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf) or copy/paste the link below for paid time off benefits information. **Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.** **Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.** Certain positions may require Florida Level 2 background screening. Details: **Applications are accepted on an ongoing basis.** **Crothall maintains a drug-free workplace.** **Req ID:** 1582597 Crothall Healthcare JANELLE C. ALLEN [[req_classification]]  ## Skills - Business Acumen - Supervision - Working Under Pressure - Interpersonal Skills - Statistics - Time Management - Public Speaking - Communication ## Benefits - Mental Health - Health and Wellness Programs - Disability Insurance - Life Insurance - Unpaid Leave - Parental Leave - Paid Time Off (Pto) - Personal Leave - Other Retirement and Savings - Transportation - Pet Insurance ## Related - [More jobs at Compass Group USA](https://www.foundrole.com/companies/compass-group-usa?utm_source=ai_markdown) - [Healthcare & Medicine jobs](https://www.foundrole.com/careers/healthcare-and-medicine?utm_source=ai_markdown)- [Healthcare Administration jobs](https://www.foundrole.com/careers/healthcare-and-medicine/healthcare-administration?utm_source=ai_markdown)- [Patient Safety Manager jobs](https://www.foundrole.com/careers/healthcare-and-medicine/healthcare-administration/patient-safety-manager?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Pennsylvania](https://www.foundrole.com/locations/us/pennsylvania?utm_source=ai_markdown) — 100128 jobs - [Food Service](https://www.foundrole.com/sectors/food-and-beverage-services/food-service?utm_source=ai_markdown) — 39501 jobs - [Compass Group USA](https://www.foundrole.com/companies/compass-group-usa?utm_source=ai_markdown) — 15435 jobs - [Allentown, PA](https://www.foundrole.com/locations/us/pennsylvania/allentown?utm_source=ai_markdown) — 2469 jobs ## Related pages - [Pennsylvania](https://www.foundrole.com/locations/us/pennsylvania?utm_source=ai_markdown) — 100128 jobs - [Food Service](https://www.foundrole.com/sectors/food-and-beverage-services/food-service?utm_source=ai_markdown) — 39501 jobs - [Compass Group USA](https://www.foundrole.com/companies/compass-group-usa?utm_source=ai_markdown) — 15435 jobs - [Allentown, PA](https://www.foundrole.com/locations/us/pennsylvania/allentown?utm_source=ai_markdown) — 2469 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)