--- title: Patient Care Coordinator Physical Therapy Office description: Empower Physical Therapy is hiring for the Patient Care Coordinator Physical Therapy Office role. See the full description and apply. type: job url: https://www.foundrole.com/jobs/patient-care-coordinator-physical-therapy-office-at-empower-physical-therapy-01a10e30-dab7-7e88-a033-19c498408c57 date: 2026-11-15T01:26:44Z og_description: Join Empower Physical Therapy as Patient Care Coordinator Physical Therapy Office in Laveen, AZ. Pays $17–$18 per hour. Full-time role. og_image: https://www.foundrole.com/og/l3eely.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Empower Physical Therapy | | **Location** | Phoenix, AZ | | **Salary** | $17/hr - $18/hr | | **Type** | Full Time | | **Posted** | Oct 05, 2026 | ## Is this job real? **Ghost job check:** B · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for Empower Physical Therapy. - **E-Verify:** No E-Verify enrollment on record for Empower Physical Therapy. ## Pay for similar jobs Most similar jobs pay $36,000 – $38,000 a year (median $37,000). ## Description We are seeking an experienced and highly professional **Patient Care Coordinator** who is passionate about delivering exceptional patient experiences and maintaining efficient front-office operations in a busy healthcare environment. This role is ideal for a motivated healthcare professional who thrives in a fast-paced setting, takes ownership of their work, and values teamwork, accuracy, and patient-centered care. As the first point of contact for our patients and referral sources, this position plays a critical role in ensuring a smooth and welcoming experience from the moment a patient contacts our office through the completion of their care. The ideal candidate brings strong organizational skills, excellent communication abilities, and prior experience working in a medical front office, preferably within **outpatient rehabilitation or a specialty clinic setting**. We are looking for someone who is proactive, dependable, and committed to building long-term relationships with patients, clinicians, and the community while contributing to the continued growth and success of our organization. **Empower Physical Therapy,** now **Doctors of Physical Therapy** is currently seeking a Full-Time Patient Care Coordinator for our **Laveen** clinic, where our "together we're better" philosophy creates a culture that makes coming to work enjoyable for everyone. **Key Responsibilities**  - Provide a warm and professional welcome to all patients and visitors - Deliver exceptional **customer service and patient support** throughout the care process - Communicate effectively with patients, clinicians, referral sources, and internal departments - Guide patients through visit preparation, electronic forms, paperwork, and appointment expectations - Ensure **accurate patient registration and data entry** within the EMR system - Review patient charts for completeness and accuracy - Manage **patient scheduling and appointment optimization** to maintain clinic efficiency - Coordinate communication with referral sources and assist with follow-ups - Answer and triage incoming phone calls in a professional and timely manner - Collect **copays, patient balances, and verify insurance information**  - Perform scanning, faxing, and other administrative duties - Support clinicians and assist with patient care coordination when needed - Maintain organized documentation and ensure compliance with office procedures **Preferred Qualifications**  - **1–3+ years of experience in a medical front office, patient coordination, or healthcare administration role**  - Experience in **Outpatient Rehabilitation, Physical Therapy, or a specialty clinic** strongly preferred - Strong knowledge of **insurance benefits verification and common insurance terminology**  - Proven ability to manage **high patient volumes while maintaining accuracy and professionalism**  - Excellent **customer service, communication, and interpersonal skills**  - Strong **organizational, multitasking, and problem-solving abilities**  - Comfortable working collaboratively within a **team-oriented clinical environment**  - Spanish speaking is a plus! ## Skills - Physiotherapy - Triage - Care Coordination - Problem Solving - Patient Care - Patient-Centered Care - Interpersonal Skills - Medical Scheduling - Patient Registration - Data Entry - Front Office - Sales Follow-up - Multitasking - Benefits Verification - Referral Processing - Coordinating - Outpatient Rehabilitation - Organizational Skills - Spanish - Communication - Electronic Medical Record - Customer Service ## Related - [Healthcare & Medicine jobs](https://www.foundrole.com/careers/healthcare-and-medicine?utm_source=ai_markdown)- [Healthcare Administrative Support jobs](https://www.foundrole.com/careers/healthcare-and-medicine/healthcare-administrative-support?utm_source=ai_markdown)- [Care Coordinator jobs](https://www.foundrole.com/careers/healthcare-and-medicine/healthcare-administrative-support/care-coordinator?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Arizona](https://www.foundrole.com/locations/us/arizona?utm_source=ai_markdown) — 55589 jobs - [Physical Therapy](https://www.foundrole.com/sectors/healthcare/physical-therapy?utm_source=ai_markdown) — 19971 jobs - [Phoenix, AZ](https://www.foundrole.com/locations/us/arizona/phoenix?utm_source=ai_markdown) — 15405 jobs ## Related pages - [Arizona](https://www.foundrole.com/locations/us/arizona?utm_source=ai_markdown) — 55589 jobs - [Physical Therapy](https://www.foundrole.com/sectors/healthcare/physical-therapy?utm_source=ai_markdown) — 19971 jobs - [Phoenix, AZ](https://www.foundrole.com/locations/us/arizona/phoenix?utm_source=ai_markdown) — 15405 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)