--- title: Patient Care Coordinator at Sonova Group in Madison, WI description: Sonova Group is hiring for the Patient Care Coordinator role in Madison, WI. Pays $18–$20 per hour. See the full description and apply. type: job url: https://www.foundrole.com/jobs/patient-care-coordinator-at-sonova-group-01a0eb14-5d1d-735d-8980-4ae471614b45 date: 2026-11-15T01:26:44Z og_description: Join Sonova Group as Patient Care Coordinator in Madison, WI. Pays $18–$20 per hour. On-site role. Requires 2+ years of experience. og_image: https://www.foundrole.com/og/ry7st9.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | [Sonova Group](https://www.foundrole.com/companies/sonova-group?utm_source=ai_markdown) | | **Location** | Venice, FL | | **Salary** | $18/hr - $21/hr | | **Posted** | Nov 07, 2026 | ## Is this job real? **Ghost job check:** A · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** Sonova Group sponsors H-1B visas. It filed 4 H-1B petitions (FY2026 Q1 – FY2026 Q4). - **E-Verify:** No E-Verify enrollment on record for Sonova Group. ## Pay for similar jobs Most similar jobs pay $41,000 – $46,000 a year (median $44,000). ## Description **AudioNova, part of Sonova** **Location: Venice, FL** **836 Pinebrook Rd. Suite D-5 Venice, FL 34285** **Current pay:** $18.00-21.00 an hour + monthly Sales Bonus **Clinic Hours**: Monday-Friday 8:30am-5:00pm **What We Offer:** - 401K with a Company Match - Medical, Dental, Vision Coverage - FREE hearing aids to all employees and discounts for qualified family members - PTO and Holiday Time - No Nights or Weekends! - Legal Shield and Identity Theft Protection - 1 Floating Holiday per year **Job Description:** The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. **Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!** **As a Hearing Care Coordinator, you will:** - Greet patients with a positive and professional attitude - Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic - Collect patient intake forms and maintain patient files/notes - Schedule/Confirm patient appointments - Complete benefit checks and authorization for each patients’ insurance - Provide first level support to patients, answer questions, check patients in/out, and collect and process payments - Process repairs under the direct supervision of a licensed Hearing Care Professional - Prepare bank deposits and submit daily reports to finance - General sales knowledge for accessories and any patient support - Process patient orders, receive all orders and verify pick up, input information into system - Clean and maintain equipment and instruments - Submit equipment and facility requests - General office duties, including cleaning - Manage inventory, order/monitor stock, and submit supply orders as needed - Assist with event planning and logistics for at least 1 community outreach event per month **Education:** - High School Diploma or equivalent - Associates degree, preferred **Industry/Product Knowledge Required:** - Prior experience/knowledge with hearing aids is a plus **Skills/Abilities:** - Professional verbal and written communication - Strong relationship building skills with patients, physicians, clinical staff - Experience with Microsoft Office and Outlook - Knowledge of HIPAA regulations - EMR/EHR experience a plus **Work Experience:** - 2+ years in a health care environment is preferred - Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC ## Skills - Sales Knowledge - Tier 1 Technical Support - Cleaning - Event Planning - Patient Care - Health Insurance Portability And Accountability Act (Hipaa) Compliance - Relationship Building - Logistics - Patient Intake - Outbound Calling - Microsoft Outlook - Community Outreach - Microsoft Office - Hearing Aids - Communication - Electronic Health Records (Ehr) - Customer Service ## Benefits - Health Insurance - Dental Insurance - Vision Insurance - Paid Time Off (Pto) - Floating Holidays - 401(k) Plans ## Related - [More jobs at Sonova Group](https://www.foundrole.com/companies/sonova-group?utm_source=ai_markdown) - [Healthcare & Medicine jobs](https://www.foundrole.com/careers/healthcare-and-medicine?utm_source=ai_markdown)- [Health Education & Counseling jobs](https://www.foundrole.com/careers/healthcare-and-medicine/health-education-and-counseling?utm_source=ai_markdown)- [Patient Navigator jobs](https://www.foundrole.com/careers/healthcare-and-medicine/health-education-and-counseling/patient-navigator?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Florida](https://www.foundrole.com/locations/us/florida?utm_source=ai_markdown) — 158451 jobs - [Medical Equipment Manufacturing](https://www.foundrole.com/sectors/healthcare/medical-equipment-manufacturing?utm_source=ai_markdown) — 46981 jobs - [Sonova Group](https://www.foundrole.com/companies/sonova-group?utm_source=ai_markdown) — 101 jobs ## Related pages - [Florida](https://www.foundrole.com/locations/us/florida?utm_source=ai_markdown) — 158451 jobs - [Medical Equipment Manufacturing](https://www.foundrole.com/sectors/healthcare/medical-equipment-manufacturing?utm_source=ai_markdown) — 46981 jobs - [Sonova Group](https://www.foundrole.com/companies/sonova-group?utm_source=ai_markdown) — 101 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)