--- title: Patient Account Specialist I description: North East Medical Services is hiring for the Patient Account Specialist I role in Daly City, CA. See the full description and apply. type: job url: https://www.foundrole.com/jobs/patient-account-specialist-i-at-north-east-medical-services-01a162eb-1974-7610-b442-cd64c681706c date: 2026-11-15T01:26:44Z og_description: Join North East Medical Services as Patient Account Specialist I in Daly City, CA. Pays $32.08–$36.15 per hour. og_image: https://www.foundrole.com/og/u1b07e.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | North East Medical Services | | **Location** | Daly City, CA | | **Salary** | $32.08/hr - $36.15/hr | | **Posted** | Oct 21, 2026 | ## Is this job real? **Ghost job check:** A · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** North East Medical Services sponsors H-1B visas. It filed 13 H-1B petitions (FY2026 Q1 – FY2026 Q4). - **E-Verify:** No E-Verify enrollment on record for North East Medical Services. ## Pay for similar jobs Most similar jobs pay $53,000 – $82,000 a year (median $61,000). ## Description The Patient Account Specialist I interprets EOBs for correct payment verification, adjustments, and denials. The Patient Account Specialist I is also responsible for handling outstanding claims on aging reports and resolving patient inquiries regarding billing statements and insurance overage-related matters. The Patient Account Specialist I has to maintain up-to-date knowledge about CPT, ICD-10 CM, billing regulations, and payers' requirements. The Patient Account Specialist I has to comply with HIPAA guidelines and maintain confidentiality regarding patient account status and the organization's financial affairs. # **ESSENTIAL JOB FUNCTIONS:** - Reviews, edits, processes, and submits **electronic and hardcopy claims** to various payers (Medicare, Medicaid, Managed Care, and Private Insurance) for **FQHC (Federally Qualified Health Centers)** and **FFS (Fee-For-Service)** reimbursement, ensuring accuracy of payment entries and completeness of charge capture information. - Maintains up-to-date knowledge of **medical billing requirements** for FQHC Medi-Cal, Medicare, state, local programs, and private insurance payers. - Reports issues or payment trends (e.g., charges applied to the wrong visit, incorrect billing codes) to the supervisor for resolution. - Edits charge/claim details and corrects submission errors to ensure accuracy. - Researches and resolves outstanding claims on **aging reports** to minimize delays in reimbursement. - Responds to **payer requests and remittance advices** promptly and professionally, including phone calls, letter responses, appeals, and submission of medical records or additional information as required. - Under the guidance of the **Patient Account Specialist II**, addresses patient inquiries and billing complaints by making necessary adjustments, exploring all options to secure claim payments, referring complex issues to appropriate staff, and ensuring proper follow-up. - Posts charges and submits claims for **NEMS physicians’ hospital visits**. - Provides **training and support** to the Billing Department and front desk staff in Member Services, Medical, Dental, Optometry, Laboratory, and Radiology Departments. - Adheres to policies and procedures for **billing records retention**. - Acts as a **liaison** between physicians, insurance companies, and third-party organizations by processing and verifying invoices, ensuring claim reimbursements, and auditing patient accounts. - Performs additional duties as assigned by management. - Completion of an AA/AS degree is required, and a 4-year university diploma is preferred or maybe substituted with a minimum of 3 years of work experience in healthcare. - Working experience in a healthcare or FQHC setting is preferred - Working experience with Epic PB Resolute is preferred - Familiar with Medicare, Medicaid, Private insurances, Managed Care (HMO & PPO), CPT, and ICD-10 CM - Must have excellent analytical and communication skills - Must be proficient in computer skills - Ability to write business correspondence - Strong organizational skills to coordinate multiple, varied billing processes simultaneously - Upholds high customer service standards in a demanding and complex health care organization - Demonstrates initiative, resourcefulness, integrity and dedication to timeliness to achieve high customer satisfaction levels - Self-motivated, diligent, organized, resourceful, responsible, and enthusiastic   # **LANGUAGE:** - Proficient in written and spoken English and Chinese (Cantonese and/or Mandarin) - Fluent in other languages is an asset   **STATUS:** - This is an FLSA Non-exempt position. - This is not an OSHA high-risk position. - This is a Full Time position. NEMS BENEFITS: Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k). ## Skills - Epic EHR - Self-Motivation - Records Retention - Medical Records - Accounts Receivable - Managed Care - Medical Billing - Health Insurance Portability And Accountability Act (Hipaa) Compliance - Chinese - Charge Capture - Customer Satisfaction - Mandarin Chinese - Initiative - Billing - Business Correspondence - Icd-10 Coding - Appeals - Medicare - Auditing - Fee-for-Service - Federally Qualified Health Center (Fqhc) - English - Organizational Skills - Denials Management - Communication - Customer Service - Medicaid ## Benefits - Health Insurance - Dental Insurance - Vision Insurance - 401(k) Plans ## Related - [Operations & Administration jobs](https://www.foundrole.com/careers/operations-and-administration?utm_source=ai_markdown)- [Financial Clerk jobs](https://www.foundrole.com/careers/operations-and-administration/financial-clerks?utm_source=ai_markdown)- [Billing Specialist jobs](https://www.foundrole.com/careers/operations-and-administration/financial-clerks/billing-specialist?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Related pages - [Hospitals and Health Care](https://www.foundrole.com/sectors/healthcare/hospitals-and-health-care?utm_source=ai_markdown) — 385444 jobs - [California](https://www.foundrole.com/locations/us/california?utm_source=ai_markdown) — 260754 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)