--- title: Patient Access Specialist at FoundCare description: FoundCare is hiring for the Patient Access Specialist role in Belle Glade, FL. Pays $21–$24 per hour. See the full description and apply. type: job url: https://www.foundrole.com/jobs/patient-access-specialist-at-foundcare-inc-01a0b3c3-93bc-771c-a516-e9fa467a55c3 date: 2026-09-28T21:37:36Z og_description: Join FoundCare as Patient Access Specialist in Belle Glade, FL. Pays $21–$24 per hour. Full-time role. Requires 1+ year of experience. og_image: https://www.foundrole.com/og/2dwdot.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | FoundCare | | **Location** | Belle Glade, FL | | **Salary** | $21/hr - $24/hr | | **Type** | Full Time | | **Posted** | Sep 28, 2026 | ## Description **PRIMARY PURPOSE:** To serve as the connecting link between patients enrolled in care coordination programs, the Quality Care Team, and supporting departments, using independent judgment and problem-solving to ensure patients receive timely access to services, community resources, and program support in alignment with agency standards and quality guidelines. **ESSENTIAL JOB FUNCTIONS:** - Greet and welcome patients and visitors at the Center. - Answer phone and direct calls or assist patients as appropriate. - Provide education and information needed to patients. - Assist patients in navigating services in the community. - Provide community resources to patients as needed and required. - Assist the patients in scheduling transportation services, food card pick-up, and other support services. - Manage health insurance enrollment for patients. - Work with the finance team for payment tracking. - Collaborate with health insurance plans to ensure optimal program and reimbursement solutions. - Manage premium assistance for all patients. - Assist Grants Manager with developing and implementing program strategies and goals. - Assist Grants Manager with monitoring program performance and identify areas for improvement. - Work with Grants Manager to evaluate program effectiveness and make necessary adjustments. - Ensure compliance with all relevant regulations and guidelines. - Collect and analyze program data to identify trends and insights. - Work with Grants Manager to prepare regular reports on program performance and outcomes. - Utilize data to inform decision-making and program improvement. - Enter data in the EHR and the Provide Enterprise systems based on the care coordination program guidelines and requirements. - Perform other duties, special projects, and tasks as assigned. - Adhere to HIPAA standards while collecting, storing, and sharing electronic personal health information. **REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:** - Proficiency in use of the computer including documentation in EHR software. - Strong organizational and interpersonal skills. - Excellent customer service skills. - Ability to manage multiple and simultaneous responsibilities and to prioritize as it relates to patient care and acuity. - Ability to maintain confidentiality of all medical, financial, and legal information - Ability to complete work assignments accurately and in a timely manner - Ability to review, understand, and apply concepts presented in training programs and/or professional literature. - Ability to communicate effectively in the English language, orally, in writing and electronically. - Ability to interact and work with diverse populations. - Ability to handle difficult situations involving patients, providers or others professionally. **PHYSICAL REQUIREMENTS:** - Physically demanding, high-stress environment. - Ability to endure intermittent or long periods of standing in performance of job duties. - Full range of body motion. Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing. - Ability to lift & carry objects weighing up to 25lbs. - Ability to travel to other FoundCare locations and perform job duties. - Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms. **PROFESSIONAL REQUIREMENTS:** - Maintain a professional appearance consistent with FoundCare’s dress code standards. - Demonstrate reliability and punctuality in all scheduled duties and commitments. - Maintain patient confidentiality at all times. - Represent FoundCare in a positive and professional manner at all times. - Comply with all organizational policies and standards of care. - Participate in performance improvement and continuous quality improvement activities. - Mandatory attendance at all staff training and in-services. - Complete all required competencies and maintain skill level. **MINIMUM QUALIFICATIONS:** - High School Diploma plus experience in Social or Human Services. - 1-2 years minimum experience in a customer service role. - This position is not eligible for visa sponsorship. **PREFERRED QUALIFICATIONS:** - Knowledge of community resources. - Experience in Electronic Health Record (EHR) and Provide Enterprise Systems. - Bilingual (English and Haitian Creole) ## Skills - Haitian Creole - Decision Making - Bilingual - Training And Development - Care Coordination - Coding Standards - English Language - Medical Records - Patient Care - Health Insurance Portability And Accountability Act (Hipaa) Compliance - Interpersonal Skills - Performance Improvement - Punctuality - Confidentiality - Employee Training - Continuous Quality Improvement - English - Human Resources - Community Resource Navigation - Writing - Electronic Health Records (Ehr) - Health Records Management - Customer Service ## Benefits - Health Insurance ## How to Apply [Apply for this position](https://www.foundrole.com/jobs/patient-access-specialist-at-foundcare-inc-01a0b3c3-93bc-771c-a516-e9fa467a55c3?utm_source=ai_markdown) ## Related - [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown)